Windows not starting up

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  1. Posts : 4
    Windows 7 home 64 bit
       #1

    Windows not starting up


    I ran a progran called ccleaner to clean out unused files, such as temporary internet files, etc., but in the middle of it i got one of those blue screen errors which I have gotten a lot before and then it just shuts down. Then when I start it up again, it says "preparing to configure windows, do not turn off your computer" then it goes to 100% and restarts. After it restarts its does the same thing again and then restarts. It begins doing the same thing again then I shut it down by holding the button. I tried to start it up again and it was doing the same thing. What is going on???
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    Don't use ccleaner. It cleans registry and other stuff... but can delete too much and cause troubles as well. If you have BSOD screens for a long time you should have fixed that earlier!

    What exactly were you cleaning with ccleaner?

    Can you boot in "safe mode" using Advanced Boot Options ?
    Do you have a win7 repair CD ? System Repair Disc - Create

    Can you boot to Advanced Boot Options ? and select "repair your computer there"? Try that a do a system restore to a date/time prior to having problems. System Restore option TWO. Works?
      My Computer


  3. Posts : 4
    Windows 7 home 64 bit
    Thread Starter
       #3

    I was just deleting unnecessary stuff like cache and stuff like that. Basically just the default setting on ccleaner.

    If I use that repair disc thing, will it bring back Windows with all the files I had before or would it be a reinstallation of Windows where I would lose all my old files?
      My Computer


  4. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #4

    chaah said:
    I was just deleting unnecessary stuff like cache and stuff like that. Basically just the default setting on ccleaner.

    If I use that repair disc thing, will it bring back Windows with all the files I had before or would it be a reinstallation of Windows where I would lose all my old files?
    You should first try the System Restore above to a date before you had the problem if that does work try the System Repair Disk. It will not bother your personal files. It will only change the Windows files.
      My Computer


  5. Posts : 4
    Windows 7 home 64 bit
    Thread Starter
       #5

    If I am unable to do system restore should I not try the system repair disc?
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    There was at least one Windows update that caused this behavoir. I don't recall the kb, but it wasn't that long ago.

    edit: not the BSOD, multiple restarts up to 3 I think

    Did you ever let the update finish?
      My Computer


  7. Posts : 13,576
    Windows 10 Pro x64
       #7

    chaah said:
    I was just deleting unnecessary stuff like cache and stuff like that. Basically just the default setting on ccleaner.

    If I use that repair disc thing, will it bring back Windows with all the files I had before or would it be a reinstallation of Windows where I would lose all my old files?
    It is not a re install of windows.
      My Computer


  8. Posts : 13,576
    Windows 10 Pro x64
       #8

    chaah said:
    If I am unable to do system restore should I not try the system repair disc?
    Yes, run startup repair.

    Startup Repair

    As Kaktus states, you have to fix the BSOD issue.

    Ccleaner had nothing to do with it.

    Try another video card, if you have one, and if you manage to repair windows.
      My Computer


  9. Posts : 4
    Windows 7 home 64 bit
    Thread Starter
       #9

    Safe mode ended up working and system restore got it to start up. Thanks for the replies.
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    chaah said:
    Safe mode ended up working and system restore got it to start up. Thanks for the replies.
    Now check windows updates and do the updates one by one. Then you know which one is causing the problem.
      My Computer


 
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