win 7 64 SP1, no desktop just blank blue screen after boot


  1. kb7bx
    Posts : 5
    win 7 64bit Pro ( 6.1, build 7601) SP1...from dxdiag printout
       New #1

    win 7 64 SP1, no desktop just blank blue screen after boot


    I need help guys, my desktop just has a blue screen after a boot, no desktop just a mouse pointer. I can boot to safe mode with networking and access some of the programs but while in safe mode I cannot access the control panel, my documents, pictures, computer, etc. I keep getting this message:

    "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them."

    I ran startup repair using my installation DVD 4 times and each time all the tests had an error code of 0x0. Under the Diagnosis and Repair Details, the Root Cause Found was "Boot status indicates that the OS booted successfully."

    I really don't want to rebuild the system, but I will if I have no other alternative.

    Hoping you guys can help
      My Computer
    Quote Quote

  3. andrew129260
    Posts : 4,566
    Windows 10 Pro
       New #2

    Please read this tutorial fully, and follow all steps.

    99% of the time all issues can be resolved with problems starting windows with this tutorial.

    Troubleshooting Windows 7 Failure to Boot


    ALSO if that does not work,

    I suggest you do a clean install. Follow the tutorial below and read everything completely:

    Clean Install Windows 7
      My Computer
    Quote Quote

 

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