New
#1
Unable to change password.
My daughter has been given a second hand Acer notebook with Windows 7 Pro O/S. It came with a username and password which she would like to change. I tried to help change the password through the Control-Alt-Delete route. This did not work. I also tried via the control panel/user account, again without success. At one attempt, I cannot remember exactly what I had just done, the following message appeared on screen:- 'Confirmation information could not be read from the domain controller, either because the machine is unavailable or access has been denied'.
Could someone kindly guide me what steps I need to take to enable me to change both password and username. I would really prefer that the username requirement to log in is removed altogether. Username is not needed when I sign on to my own laptop in Windows 7 Home Edition.
Many thanks.