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#21
So I uninstalled the graphics drivers and ran the PC in normal mode; still shut down. I'm running out of ideas...
So I uninstalled the graphics drivers and ran the PC in normal mode; still shut down. I'm running out of ideas...
Sorry, they weren't ignored, I disabled all unnecessary hardware, unplugged everything that wasn't essential and disabled all nonessential services and startup programs, as well as uninstalling graphics drivers today. Still no result. Unfortunately I didn't have any system restore points, and even if I did it wouldn't help as the problem has been around for a good few months, it's just it only occurred on odd occasions until these past 2 weeks where it has become the significant issue it is now. I've also disabled Bullguard AV and run scans with Malwarebytes and AVG in safe mode.
Have you physically reinstalled the graphics card which works sometimes?
Do you have an onboard graphics chip which can be enabled in BIOS to remove the graphics card to see if problem persists?
If not can you try another graphics card?
So after handing it to a professional, he couldn't sort it, and suggested I do clean reinstall of windows. Done that; still shutting down. It was fine at first but it began to happen again after I'd reinstalled a few programs like Firefox and Steam. This was after a complete wipe of all previous data. Anything more?
The way things work best here is we give you steps to try and you reply with the results, or ask back more questions to get them done.
If we give you a tutorial like Troubleshooting Steps for Windows 7
then we need replies for each step to know what you've completed and what the results indicate should be next.
If you are ready to do interactive troubleshooting then go back to the top of the thread and complete each steps given and each step in each tutorial given, reporting back the results so we can suggest others.
Once you do this then we will know that you are serious about doing the work and not just driving by to pick and choose what you want while not bothering to either be thorough or interactive.
With close cooperation we resolve every issue that comes here by the tens of thousands.
Do the Reinstall in link under picture below. But test for the issue after install, after each batch of Updates starting with Drivers alone in first batch, then after each program install and settings change.
Before reinstall test the hardware fom the Troubleshooting tutorial below, then wipe the HD with Disk - Clean and Clean All with Diskpart Command. Post back pictures of hardware test results so we can confirm you're doing them correctly because this is the first thread I remember where no feedback was provided on over a dozen steps claimed to have been completed.
Last edited by gregrocker; 11 Jan 2015 at 16:08.