I forgot my Windows 7 password, what are my options?

Kaktussoft said:

Do you have a win7 install disk?
also... boot to Advanced Boot Options and select "repair your computer". Keyboard and mouse also not working then?

I do have the disk, it's the OEM disk or whatever you call it, it has the serial on the back. I put the disc in, but the mouse/kb I have wont work.

Kaktussoft said:

Very strange issue. Try downloading and booting from a linux livecd . Does mouse and keyboard work then?

I have no clue how to do that. I'm not very tech savvy.

Yeah, I put the Windows CD in, turn my PC off and turn it back on. I press F11 and I choose boot from my Asus drive (CD) and it says "Loading Windows". The the install screen pops up. Soon as that screen comes up I lost the mouse and keyboard. I can't even hit the Next button to click on repair windows, etc.

Kaktussoft said:

Do you have a win7 install disk?
also... boot to Advanced Boot Options and select "repair your computer". Keyboard and mouse also not working then?

I downloaded a demo of that password key program I linked you to earlier. My bluray drive recognized it. It's my drive or the win 7 disc. No scratches and it was used once and put back in the sleeve.

I've tried advanced boot options and tried using the windows 7 cd. Anytime I have use the install screen my mouse/know does not work.

Kaktussoft said:

maybe win7 freezes and it's not an usb problem(?)
Download and burn this software and try to boot from it. Does mouse and keyboard work? Make Windows 7 bootable after motherboard swap
Just to test the strange behaviour

I just took the same windows 7 cd and put it in the crappy upstairs desktop. I did the f12, bootedd it from the cd and the mouse works. I can click repair computer, etc.

So we know it's not the disc nor the mouse keyboard, it had to be something with my new computer. Does it have anything to do with my PC having two hdd?

Kaktussoft said:

F8->repair computer.... it runs a so called winpe version of windows. But it runs it from internal harddrive! So there's some problem with winpe unable to use usb stuff. Or maybe winpe freezes totally. Now we can't troubleshoot whatsoever.

Try to download and burn ubuntu livecd https://help.ubuntu.com/community/LiveCD . Boot from it.... but DON'T install! Is mouse working? Wait for further instructions.... if mouse does work.

I just took my PC to my local computer shop. They where trying to use there password software, whatever stores use but he was getting a bunch of errors.

They are going to keep it over night and test it more. I don't what it could be, hopefully a driver issue and not something will cost a lot.

i would of check the bios and make sure usb legacy support was enabled. but post back what the shop found.