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#1
Adware removal --> Bootup failure
Hello, I am troubleshooting for a friend's computer. She accidentally downloaded the Liam.x virus/adware. I ran Malwarebytes to scrub the adware, but on restarting I'm now unable to get to the login page. The screen displays "Logonui.exe bad image", and when I press enter, it just goes to a black screen with the mouse pointer and basically stalls.
I'm unable to get to Safe Mode by pressing F8 on start up (tried holding it down, tried tapping successively). I can get into F12 Boot Options but am not sure what I can do with that. Any tips appreciated!!!