Black screen after Windows update.


  1. rmwright
    Posts : 1
    Windows 7 64bit
       New #1

    Black screen after Windows update.


    After windows update my screen appeared to freeze so I switched off and restarted only to get a completely blank black screen with a small dash symbol in top lefthand corner.
    What can I do to recover my PC. Can't perform any actions via the screen and don't know what keys to use to access menu etc. please help.
      My Computer
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  3. plodr
    Posts : 54
    Home Premium and Pro 32 bit and 64 bit (4 computers)
       New #2

    I've read KB 3097877 can cause issues.
    If you get on in safe mode, see if that update was installed.
      My Computer
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