Time Is Always Off; I Have To Keep Resetting It

Powerpuff Girls · Jan 2, 2016

One of the strangest problems I have is that the time is off, generally by +4 hours. Even after reset. What is strange is I as far as I remember I've always had this problem with Windows, and it only seems to be the recent versions of Windows, (Windows 7 at least). I don't think I had it was XP.

When I install, I make sure to put it on the correct time zone, sometimes, during installation, it'll show up correctly. Usually I have to change it, plus the time zone. The time zone stays the same after I set it, but the time doesn't.

I'm not sure where it's getting the info, because my motherboard is on the correct time, and I also run Linux, and never had an issue with the time on there. That's what makes it strange.

- Blossom

ICIT2LOL · Jan 2, 2016

Blossom mate try this for starters if you haven't already
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

if no change then try these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
https://www.malwarebytes.org/antimalware/ when downloading and installing watch out for the tick box for the trial version untick it if you do not want to trial it (see below)
AdwCleaner Download
(NB if you have Kaspersky installed it may rave on about the download – ignore it or disable it for the duration of the download/scan)

Edit Have you checked the BIOS for the time and date??

GEWB · Jan 2, 2016

Hi Powerpuffs -

Turn off the Internet time sync:

Right click the Date/Time applet at the far right of the Task Bar.
Click on Adjust date/time; the Date and Time window opens.
Click on the Internet Time tab.
Click the Change settings... button; the Internet Time Settings window opens.
Deselect (uncheck) the box Synchronize with an Internet time server.
Click the OK button; you return to the Date and Time window.
Click the OK button.
Done.

Windows should now (next boot?) read the motherboard clock.

Regards,
GEWB

siepo · Jan 2, 2016

As far as I understand, Linux keeps universal time and translates that on-the-fly to local time, whereas Windows keeps local time. Linux consults a time server at startup, so on Linux you never notice that Windows has messed with the time settings. Links on fixing this (not tried):
http://crashmag.net/configuring-windows-7-support-for-utc-bios-time
https://help.ubuntu.com/community/UbuntuTime

Powerpuff Girls · Jan 2, 2016

GEWB said:
Hi Powerpuffs -

Turn off the Internet time sync:

Right click the Date/Time applet at the far right of the Task Bar.

Click on Adjust date/time; the Date and Time window opens.

Click on the Internet Time tab.

Click the Change settings... button; the Internet Time Settings window opens.

Deselect (uncheck) the box Synchronize with an Internet time server.

Click the OK button; you return to the Date and Time window.

Click the OK button.

Done.

Windows should now (next boot?) read the motherboard clock.

Regards,
GEWB

I did this, it seems to work so far. I'll give it a day and see how it goes. Thanks

- Blossom

GEWB · Jan 2, 2016

Powerpuff Girls said:
I did this, it seems to work so far. I'll give it a day and see how it goes. Thanks

- Blossom

You are welcome. It should work just fine from here out.

Regards,
GEWB

Powerpuff Girls · Jan 4, 2016

I'm afraid the time is still off, by 4 hours still. I've checked the BIOS and made sure that it was correct.

- Blossom

Ranger4 · Jan 4, 2016

I don't want to butt in, but is your time always out by 4 hours, or does it vary.

If it's always out by exactly 4 hours then the time zone has to be wrong. Re check your time zone & set the computer to that time zone.

GEWB · Jan 4, 2016

Thinking out loud here - did you load the time zone patch a while back? I don't remember what month it was issued as I didn't load it.

Regards,
GEWB

Powerpuff Girls · Jan 4, 2016

Ranger4 said:
I don't want to butt in, but is your time always out by 4 hours, or does it vary.

If it's always out by exactly 4 hours then the time zone has to be wrong. Re check your time zone & set the computer to that time zone.

It;s generally +4 hours, last night or the night before, it was off by 1.

- Blossom

Callender · Jan 4, 2016

Is it possible that your firewall is blocking NPT access on UDP port 123?

See this post: http://www.sevenforums.com/general-...time-sync-errors-post2651701.html#post2651701

Also how much time difference do you see when you visit this link?

Accurate Time

Powerpuff Girls · Jan 5, 2016

Callender said:
Is it possible that your firewall is blocking NPT access on UDP port 123?

See this post: http://www.sevenforums.com/general-...time-sync-errors-post2651701.html#post2651701

Also how much time difference do you see when you visit this link?

Accurate Time

The link shows the correct time and notices that my computer is not in sync.

When computer tech guys came and set up the router last year, they have it set so everything is port forwarded. I forget the word he used but since they installed the new router. I never any issues with ports. I don't have access to the routers as only they (tech guys) have the password to them (the routers)

- Blossom

Callender · Jan 5, 2016

Is this your own personal machine? You mention that you don't have access to router(s)

If it's your own machine try the time service repair mentioned in this post:

http://www.sevenforums.com/general-...time-sync-errors-post2651701.html#post2651701

Also I have found that some software can block connection to time severs. Also try using a different time server just to test.

EDIT:

Are you by any chance dual booting with Linux?

Callender · Jan 5, 2016

Also post a screenshot of your registry entry here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation

Maybe it will give us a clue.

Example:

Powerpuff Girls · Jan 5, 2016

UsernameIssues · Jan 6, 2016

Please undo the changes made in this post...
http://www.sevenforums.com/general-...ys-off-i-have-keep-resetting.html#post3197110

...then post the results of clicking on the button named Update now:

That will answer the question of ports working or being blocked.

Callender · Jan 6, 2016

Yes that would anwser the question. (See userNamesIssues) post above.

I can't see any problem with your screenshot - Post #15

Looks like time is set to Atlantic Standard Time with ActiveTimeBias 240 (4 hours)

I notice that ActiveTimeBias on my nachine is set to zero. However I'm not even remotely sure if this could be a problem.

Note

Canadian provinces using AST in the winter and ADT in the summer
Most of Labrador (mainland part of the province of Newfoundland and Labrador)
New Brunswick
Nova Scotia
Prince Edward Island

Canadian provinces using AST all year
Quebec - East of 63 West only.

Areas of Greenland using AST in the winter and ADT in the summer
Thule area

So which area should it be?

michael diemer · Jan 6, 2016

I had this problem. I dual boot with Linux. This Ubuntu thread solved the problem:

timezone - Clock time is off on dual boot - Ask Ubuntu

Use the "Make Windows use UTC" option. This assumes of course you are dual-booting. I see that you did so in the past, but it's unclear if you are now.

Powerpuff Girls · Jan 8, 2016

UsernameIssues said:
Please undo the changes made in this post...
http://www.sevenforums.com/general-...ys-off-i-have-keep-resetting.html#post3197110

...then post the results of clicking on the button named Update now:

View attachment 379178

That will answer the question of ports working or being blocked.

I undid changes, unfortunately, the problem still persists.
Yes, it is my personal computer.
I will try the other suggestions later tonight and get back to you all. Thank you everyone for your input.

- Blossom

Ranger4 · Jan 8, 2016

There might be some helpful information in this MS website concerning Active Time Bias & other information on setting the clock in the BIOS & how Windows accesses the time from the BIOS.

Should be valuable reading.

https://msdn.microsoft.com/en-US/library/ff794720(v=winembedded.60).aspx#CMOS

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