Help and Support automatically runs when starting win7

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  1. jrod
    Posts : 1
    Windows 7 Enterprise 64bit
       New #11

    What change did you make to correct this problem. I'm having the same problem.
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  3. KoolPal
    Posts : 3
    Windows 7 Professional 64bit
       New #12

    I came here looking for just this solution. I too have an IBM application installed due to office work and this start up pop up is annoying.

    Can anyone guide on how to remove this?
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  4. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #13

    Welcome to the Seven Forums.

    Do you check the info in this post?
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  6. KoolPal
    Posts : 3
    Windows 7 Professional 64bit
       New #14

    UsernameIssues said:
    Welcome to the Seven Forums.

    Do you check the info in this post?
    This is the 'same" post. There are no clear steps explained on how to remove this from startup
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  7. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #15

    Yes, the link is to a post in the same thread. I was asking if you had noticed that solution as posted by the person that started this thread. From your answer, I'll assume that you have the same item in one of the start up folders.

    One way to remove it is to...
    ...click on the Start button
    ...and then All Programs.
    Scroll to the folder named Startup...
    ...and click on that.
    Right click on the item to be removed...
    ...and select Delete from the context menu.
    Last edited by UsernameIssues; 05 Sep 2014 at 02:15.
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  8. MdPhoenix
    Posts : 1
    7 x64 Pro
       New #16

    Just necroing a thread to confirm. Same thing for us here. IBM Client Access is still in use around these parts - it's a terminal emulator for AS400.

    Removing that item from startup stopped Help and Support from popping up.

    Thanks!
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