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Windows 7: Help and Support automatically runs when starting win7

15 Nov 2009   #1
gandalf50

windows 7
 
 
Help and Support automatically runs when starting win7

Does anyone know how to stop Help and Support from automatically running when starting windows 7. I have 3 win7 systems and it is only happening on one of them.
Checked all the regular locations like startup and msconfig startup items.


Thanks

G


My System SpecsSystem Spec
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15 Nov 2009   #2
aem

Windows 7 Ultimate 64Bit
 
 

Go into msconfig and check if it's added in the startup.
My System SpecsSystem Spec
15 Nov 2009   #3
gandalf50

windows 7
 
 

As I mentioned in my post I tried checking msconfig startup items. Nothing there.
My System SpecsSystem Spec
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15 Nov 2009   #4
aem

Windows 7 Ultimate 64Bit
 
 

my bad, iPhone is to small to read probably.
My System SpecsSystem Spec
15 Nov 2009   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Look at task scheduler, it may be scheduled to start every time you start Win 7.
My System SpecsSystem Spec
15 Nov 2009   #6
gandalf50

windows 7
 
 

Solved this on my own. Turns out it was a startup item. I installed an old legacy application called IBM Iseries Access It adds a bunch of stuff to the startup. One of them Client access express welcome"C:\Program Files\IBM\Client Access\cwbwlwiz.exe" was launching the help file. Go figure.
Thanks everyone
My System SpecsSystem Spec
16 Nov 2009   #7
aem

Windows 7 Ultimate 64Bit
 
 

hmmm just curious how did u get that app?
My System SpecsSystem Spec
16 Nov 2009   #8
gandalf50

windows 7
 
 

I am building an image for my work and it is one of the legacy apps we use to connect with AS400 systems. That wonderful dos like green screen stuff.
I was hoping SAP would have killed it but we still use it.

Cheers!!
My System SpecsSystem Spec
16 Nov 2009   #9
aem

Windows 7 Ultimate 64Bit
 
 

So you're an IBMer?
My System SpecsSystem Spec
16 Nov 2009   #10
gandalf50

windows 7
 
 

Nah. the company just still using that app.
My System SpecsSystem Spec
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 Help and Support automatically runs when starting win7




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