W7/64 freeze after few seconds; strange items in WMI

Fenichel said:

@ICIT2LOL:
I don't think I understand your last message. On the one hand you say, but then you say You note that perhaps I should uninstall Kaspersky because I might have a bad download. I've been running it for 2 years or so now, with updates as they are available, so it might be corrupt, but a bad download doesn't seem as likely. I'm paid up until next year, I think.

What do you think about uninstalling it and then immediately reinstalling it, speculating that the new download will be OK? Of course, all of this is contingent on the theory that my problems have all been routed out by the other AV programs, and that the only lingering issue is with a malfunctioning Kaspersky program. That is not yet proven, to say the least.

Ok mate my bad if I read it as you were thinking of changing to something else.

My further comment was to just say that I personally have not had any problems with KISS .

The reinstalling was just a suggestion and only that and I guess I should leave this one alone as the others are giving you advice and that I am throwing the preverbial spanner in the works but saying what I would do.

Downloads in any case are usually very regional for example I built a machine for my brother in the UK some years ago installed and configured the KISS for him out here - only to find that the Australian version would not work in the UK he ad to get it from over there.
The reference to Github I found a little odd because one of our senior members here developed this in the site GitHub - Superfly-Inc/ShowKeyPlus: Windows product key finder and validation checker

So I shall leave you in peace now.

Sounds like a solid idea. Let us know what Kaspersky want you to do.

A infection could of corrupted Kaspersky and many other things.
A corrupted update of Kaspersky could of caused the problem.
Their are just so many things that it could be.

Jack

Well lastly I have to say that I do run those other scans as well as KISS because it does not pick literally everything up and in fact I think none of the AV's do.

I have said before at the rate that new malware is put out everyday unless those companies have a direct feed from the malware producers then the said malware could be possibly hidden for seconds, days, months or even a year before it is picked up by the security people and added to it's watch data base.

There was an instance I think it was the new 2016 version of KISS that had bugs galore and I didn't know why the system was so out of whack until after speaking to the techies in Melbourne - because they had not put out any info on those issues - and it was driving me nuts. So if you are waiting to hear from them as with the local and global forums replies I have always found them to be very slow. Hopefully you will have better luck.

Fenichel said:

Kaspersky is on the case; they responded to my inquiry promptly. Unfortunately, their modus operandi seems to be a loop of

• ask me for some data
• get a near-immediate response
• wait 24 hours
• repeat

so I have nothing to report but that they, unlike me, seem to be cheerful and not yet out of ideas.

Well I rest my case exactly what I have found in the past as I previously mentioned.

I wasn't saying they were slow as in a response of in say a reply more that the response as you have found requires more info, the 24 hour wait. Having said that I think I have had queries from way back in the Kaspersky Lab forum that still have not been answered.