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Windows 7: Windows 7 no login prompt issue

03 Aug 2017   #1
shawn306

windows 7, windows xp
 
 
Windows 7 no login prompt issue

Looking to see if anyone has any thoughts

When I turned on my pc this morning it booted up normally but there were no login prompts when it finished booting. Just the normal login screen but no prompts to click on to login.

I shut it down and booted into safe mode with networking and that worked fine.

I am scanning it right now in safe mode with my Malwarebytes to see if something got in there. I tried a startup repair but that could not either find nor fix the issue.

I am thinking about uninstalling some of the recent patches to see if that clears up the issue. Is there other things I can try ?

Thanks

Shawn


My System SpecsSystem Spec
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03 Aug 2017   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try a System Restore to a point before the problem started.
My System SpecsSystem Spec
03 Aug 2017   #3
Megahertz07

Windows 7 HP 64
 
 

How many users are normally on the welcome screen?
When you booted on safe mode, did it show the users icons?
My System SpecsSystem Spec
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03 Aug 2017   #4
shawn306

windows 7, windows xp
 
 

Yes when in safe mode the users icons showed up. I ran Malwarebytes to see if something creeped in it came back clean. I am thinking at this point to uninstall some recently installed programs and some patches to see if that clears up the problem

System restore is not an option at this time.
My System SpecsSystem Spec
03 Aug 2017   #5
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Why is System Restore not an option - I would think it is the easy route at this stage?
My System SpecsSystem Spec
03 Aug 2017   #6
shawn306

windows 7, windows xp
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Why is System Restore not an option - I would think it is the easy route at this stage?
Haven't take one in quite awhile.

Icons finally came up now just waiting for the password prompt.
My System SpecsSystem Spec
03 Aug 2017   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Unless you purposely turn System Restore off it will automatically create a point at certain times for instance before a Windows update! You do not need to manually create a SR point
My System SpecsSystem Spec
03 Aug 2017   #8
Poonzmoonz

Windows 7
 
 

Today I got an error that would not let me log into the computer. It said "The System cannot log on because your computer is locked. Contact your administrator."

I booted up in safe mode and it allowed me to log in. I tried different things like going back to a restore point. sFC /Scannow, even did a safe boot with all services not needed disabled and still nothing. Anyone seen this issue.


Attached Files
File Type: pdf Office Lens 20170803-225609.pdf (647.5 KB, 4 views)
My System SpecsSystem Spec
05 Aug 2017   #9
shawn306

windows 7, windows xp
 
 

An update.....

I uninstalled a couple of patches that were recently installed but then when into an issue with it hanging on configuring windows. I went back into safe mode and disabled the windows update service for now and it came back up. (Slowly though). I was able to get to a password prompt and was able to login. The desktop got about halfway through the start up and now it is hanging again.

I am going to try a clean boot tomorrow and see what happens from there.
My System SpecsSystem Spec
06 Aug 2017   #10
shawn306

windows 7, windows xp
 
 

One more update.

I went into safe mode and set it do a clean boot. It rebooted and came up, I logged in, the desktop came up but then hung again (little blue circle going round and round).

I am totally at a loss right now.
My System SpecsSystem Spec
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 Windows 7 no login prompt issue




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