Serious Problem "services.msc" (and all the .msc) have disappeared


  1. Posts : 21
    Windows 7 Home Premium 64 bit
       #1

    Serious Problem "services.msc" (and all the .msc) have disappeared


    [SIZE=""]


    Serious Problem "services.msc" (and all the .msc) have disappeared


    Hi

    I have a serious problem with Windows 7 Home Premium 64 bit Notebook.

    Sorry for long-winded explanation - but I need to let you know what has happened.

    I have been having a number of issues, one that it seems I have managed to solve after
    computer was constantly running out of memory.

    After running CHKDSK (with repair) three times it came out with clean bill of health
    and Sfc /scannow a few days ago – the memory problem hasn't happened since.

    But when I checked Task Manager/Resource Monitor my hard drive (one with two partitions)
    is constantly spiking (blue colour) what seems like every fraction of a second.

    So I tried to run Avast (free) but after it upgraded itself a few days ago, there seems to be a
    problem because after I left it just scanning for viruses (nothing else) for over two hours it
    had only completed one percent.

    At that point I should have deleted the upgraded Avast and reinstalled the previous version
    that was working okay.

    But what I did instead was to try and open up Windows Defender that I hadn’t used for ages,
    only to find that it was blocked.

    It was at this point where all the trouble started.

    I read online that to get Defender running again I need to enable Group Policy Editor

    So from this site it explained how to do this;

    https://www.askvg.com/how-to-enable-...rter-editions/

    I followed instructions to the letter - that included downloading a file with name;
    Install-Group-Policy-Editor-in-Windows-10-Home-Edition.zip

    and also copying from C:\Windows\SysWOW64\GroupPolicy
    and C:\Windows\SysWOW64\GroupPolicyUsers [folder was empty]

    and drop into C:\Windows\System32\GroupPolicy
    C:\Windows\System32\GroupPolicyUsers [folder was empty]

    And then try to run gpedit.msc . . . gpedit.msc failed

    When it failed I followed the instructions between the lines below.
    ---------------------------------------------------------------------------------------------------------

    When I ran gpedit.msc I received;

    "MMC could not create the snap-in" error message.

    I followed the steps to correct this (but it didn't work)

    1. Run the installer and leave it at the last step (do not click on the "Finish" button).

    [INSTALLER: https://drudger.deviantart.com/art/A...msc-215792914]

    2. Now go to C:\Windows\Temp\gpedit\ folder.

    3. If you are running 32-bit (x86) edition of Windows 7, right-click on x86.bat file and choose
    "Open With -> Notepad" option.

    If you are running 64-bit (x64) edition of Windows 7, right-click on x64.bat file and choose
    "Open With -> Notepad" option.

    4. You'll find a total of 6 lines containing the following string in the file:

    I changed the 6 lines on Notepad;

    From: icacls %WinDir%\SysWOW64\gpedit.dll /grant:r %username%:f
    To: icacls %WinDir%\SysWOW64\gpedit.dll /grant:r "%username%":f

    This didn't work.

    ---------------------------------------------------------------------------------------------------------

    This morning I went back to delete the changes I had made to
    C:\Windows\System32\GroupPolicy but couldn’t find them.

    For instance I searched for: gpedit.dll

    But no results.

    Although I just remembered I did use Notepad+ + instead of regular Notepad
    but I can’t see that would make a difference.


    Then I thought I hadn't tried looking at Services.

    I couldn’t remember if Defender is listed, but if it is maybe I had turned Defender off there.

    TO MY HORROR - when I tried to open it all I received was "services.msc" running as NOTEPAD.
    I tried eventvwr.msc - the same, would only run as Notepad.

    No problem I thought, I'll do a System Restore, that I had created the other day before I ran
    CHKDSK

    There were 4 restore points. I selected the last - the one I created the other day.

    It ran for a long-time - but finally failed with Catastrophic failure (0x8000FFFF)

    So I ran one of the other restore points.

    This also took a long time with regular message . . . . System Restore is Initializing.

    After around 90 minutes and nothing had changed - I bit the bullet and held power off
    for 10 seconds to stop it restarting straight into continuing with System Restore is Initializing.

    I started in Safe Mode and I had read I should select Last Good Configuration.

    This started Windows proper - but where I had left off, in other words
    nothing had changed.

    I still could not open any .msc

    So before I do anything else could some one help with getting "services.msc" to open normally.

    I’ve had this ASUS for around 8 years and never had a problem like this.

    Thank you very much in advance.

    Stephen

    [/SIZE]
      My Computer


  2. Posts : 16,163
    7 X64
       #2

    You can borrow my boot media. Boot it up and you can see what youre doing. There are plenty of repair tools included.

    17514x64v5.iso
      My Computers


  3. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you S1W2.

    Sorry for the delay I have only just got back.

    If it's okay I'll contact you again in a few days.

    I haven't heard of this tool - but it sounds good.

    Soon . . . .Ta!

    Stephen
      My Computer


  4. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    I have just tried to download the ISO - we have rubbish broadband here, it failed with just 7% to go.

    If/when I get to try this - if it helps/works I'll get back to you to thank you.

    If not - thank you anyway.

    S.
      My Computer


  5. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Unfortunately iso kept failing




    Unfortunately iso kept failing - we have a really bad broadband rate, but I always manage to get downloads to complete.

    Since last night I have tried the iso 7 times.

    Each time just before the end of download I recive a No File Found message.

    Bit of a bugger - but thanks for trying.

    Stephen
      My Computer


 

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