Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Help Facility not working

06 Mar 2010   #11
marbrand

windows 7 64 bits
 
 
Thanks

Thanks,

But me problem does not have any thing with " Bluetooth " . I installed the HP " Help and Support " and it messed up the original one. I want to go back.


My System SpecsSystem Spec
.
06 Mar 2010   #12
Pusspa

 
 

i was talking to the OP, but I still suggest you try this too marbrand...
My System SpecsSystem Spec
07 Mar 2010   #13
marbrand

windows 7 64 bits
 
 
Pusspa

I donīt have this subkey in my registry:


"BCRM_Bluetooth_Help" string value (REG_SZ)".


I lost my initial help page and , the online options.

My page opens in : " Topic not found " , like Brian said.
My System SpecsSystem Spec
.

07 Mar 2010   #14
Tews

64-bit Windows 8.1 Pro
 
 

have you tried doing a repair install??
My System SpecsSystem Spec
07 Mar 2010   #15
marbrand

windows 7 64 bits
 
 
No

Must have a not so drastic solution for this minor problem . Only repair Help and Support Folder and settings.
My System SpecsSystem Spec
07 Mar 2010   #16
unifex

Windows 7 Ultimate (x64)
 
 

I am sure this is not the answer you are looking for, but I have always found Windows off-line help to be utterly useless. If you actually have a question, you are much better off looking for an answer right here in the forums or in the Microsoft knowledge base.

Now, marbrand, you said you've got this problem after you had installed the HP help. Did you then uninstall the HP help? Or you've got this problem right after the install?
My System SpecsSystem Spec
07 Mar 2010   #17
marbrand

windows 7 64 bits
 
 

The HP Help and Support used the same link to , looks it was a add-on to the original " help and support " . It was removed by it self , i cant fix it or reinstall it .

The problem must be only redirect the settings of the original " Help and Support " . But i donīt no where it is in " Registry ".
My System SpecsSystem Spec
07 Mar 2010   #18
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

i would follow TEWS excellent advice and do a repair install ,you will not lose any data that way there is an excellent tutorial on how to do this in the tutorial section of the forum
My System SpecsSystem Spec
07 Mar 2010   #19
unifex

Windows 7 Ultimate (x64)
 
 

Quote   Quote: Originally Posted by marbrand View Post
It was removed by it self , i cant fix it or reinstall it .
What does that mean? You mean that you suddenly lost without actually doing anything yourself? Do you have an entry in Programs and Features related to the HP Help?

I assume that you are accessing Help by clicking on the link in the start menu. What happens if you access it in some other way, say click on the question mark button in Windows Explorer.
My System SpecsSystem Spec
07 Mar 2010   #20
marbrand

windows 7 64 bits
 
 
Prblem

My HP came with Windows Vista , and HP Sent me the Windows 7 disk . I did a clean install . and put some Hp programs , but now my computer does not recognize as HP ," does not install any HP idiots programs ". And thats good.

But a have maneged to install HP " Help and Support " (It looks like it works over the original H and S.)

I have the same initial page as Brian , you see.
My System SpecsSystem Spec
Reply

 Windows Help Facility not working




Thread Tools




Similar help and support threads
Thread Forum
File search facility in Windows 7
I'm pretty sure that when l clicked on start, and then typed in, eg:- *.tmp, it gave me a list of all files with .tmp extensions. Now whatever l type in nothing is shown. I don't think l've changed anything so how do l search for files?
General Discussion
Loss of Windows Live Mail facility
I have been denied my Windows Live Mail connection to Talktalk for best part of a week now. I have been unable to receive or send any emails. I have been forced to use a webmail facility which I do not like. I receive a number of varied error messages:- Some errors occurred when processing the...
Browsers & Mail
Search Facility
Where do I find in window 7 the search facility to locate files pics etc on my pc
General Discussion
Search Facility
Hi I'm a newbie...until recently I had xp as my operating system and found the start/ search facility very useful in identifying recent activity, particularly searching for files and folders installed by date. For example this allowed me to identify which files etc had been added to my system so...
General Discussion
Windows 7 search facility ==TOO QUICK !!!!
Hi all I actually DO like the W7 search facility far better than the XP method -- but what I don't like is if I have search my computer and press say one letter S it starts searching BEFORE I have a chance to type the rest of the search or make a decent search query. If You have a load of >...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Đ Designer Media Ltd

All times are GMT -5. The time now is 05:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App