Windows Explorer has Stopped Working

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  1. Posts : 105
    windows 7 home premium 64 bit
       #1

    Windows Explorer has Stopped Working


    Yes, I am aware that Win 7 is out of date.
    I cannot afford to upgrade, and this machine would not run an upgrade.

    Machine is HP p6710f, running Win 7.
    Problem: constant crashes when I am running a computer game, and streaming Amazon Prime video at that same time.

    The Windows key sometimes will switch me back and forth between the movie and the game, but frequently does nothing.

    I then have to hit CTL ALT DEL and hit "switch to" to change.


    SFC scannow found no errors


    FFFF
    Ff
    F


    Extremely frequently, the game and/or the video freeze up. I extremely frequently get the error message "windows explorer has stopped working".

    Well, I've tried a bunch of "fixes" listed on Google, and I still get this error. What is windows explorer, and WHY does it keep crashing my game?

    Game is downloaded from Steam website, and is named "Company of Heroes Tales of Valor"

    I've tried updating the drivers, and nothing will update.

    I am aware that with many computer games, you are supposed to ONLY run the game and turn off all background processes. I don't care. I want to switch back and forth between the game and Amazon Prime streaming video. Frequenly. Without these constant crashes.

    I've tried using Firefox instead of Chrome. I've tried going into processes and it always shows that I have a HUGE amount of free RAM, even with the game and the streaming running.

    And no, there is ZERO support for this game.
    Last edited by bearcat22; 13 Feb 2020 at 10:13.
      My Computer


  2. Posts : 7,353
    Windows 7 HP 64
       #2

    Run check disk
    Open a CMD window as administrator and type:
    chkdsk c: /f
    It will say your disk is in use and if you want to schedule to next start = Yes

    Pay attention on the results, specially bad blocks, bad clusters, bad sectors...
      My Computers


  3. Posts : 113
    Windows 7 Home 32 bit
       #3

    Can you put more specs (HDD/SSD, RAM, Video card etc) Windows explorer is what you use to browse your files and it runs your taskbar
      My Computer


  4. Posts : 105
    windows 7 home premium 64 bit
    Thread Starter
       #4

    GoldenDog said:
    Can you put more specs (HDD/SSD, RAM, Video card etc) Windows explorer is what you use to browse your files and it runs your taskbar


    • ATI Radeon HD 4200 integrated graphics(16) Up to 1919MB Total Available Graphics Memory as allocated by Windows 7
    • Genuine Windows 7 Home Premium 64-bit - makes everyday tasks simple—and makes new things possible
    • 4GB PC3-10600 DDR3 SDRAM memory(3) (2x2GB) (expandable to 16GB)
    • AMD Athlon II 640 Quad-Core Processor. Monitor sold separately.
    • 1TB (Terabyte) [7200RPM Serial ATA] hard drive
    • AMD Athlon II 640 Quad-Core Processor
    • 4GB PC3-10600 DDR3


    • 1TB (7200RPM) SATA, SuperMulti DVD Burner with LightScribe Technology
    • ATI Radeon HD 4200 integrated graphics.
    • Genuine Windows 7 Home Premium 64-bit
      My Computer


  5. Posts : 7,353
    Windows 7 HP 64
       #5

    For future use, edit your profile with all your hardware specs
    User Profiles - Create and Move During Windows 7 Installation

    Did you ran check disk?
      My Computers


  6. Posts : 105
    windows 7 home premium 64 bit
    Thread Starter
       #6

    Megahertz07 said:
    For future use, edit your profile with all your hardware specs
    User Profiles - Create and Move During Windows 7 Installation

    Did you ran check disk?

    That will take quite some time. I will have to do it overnight and report back tomorrow.
      My Computer


  7. Posts : 7,353
    Windows 7 HP 64
       #7

    chkdsk c: /f will take less than 5 minutes
      My Computers


  8. Posts : 105
    windows 7 home premium 64 bit
    Thread Starter
       #8

    Megahertz07 said:
    chkdsk c: /f will take less than 5 minutes
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\beatcat>chkdsk
    The type of the file system is NTFS.
    Volume label is OS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    678656 file records processed.
    File verification completed.
    18787 large file records processed.
    0 bad file records processed.
    0 EA records processed.
    76 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
    801008 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    678656 file SDs/SIDs processed.
    Security descriptor verification completed.
    61177 data files processed.
    CHKDSK is verifying Usn Journal...
    36506736 USN bytes processed.
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    963120127 KB total disk space.
    876254864 KB in 598556 files.
    334704 KB in 61178 indexes.
    0 KB in bad sectors.
    816767 KB in use by the system.
    65536 KB occupied by the log file.
    85713792 KB available on disk.

    4096 bytes in each allocation unit.
    240780031 total allocation units on disk.
    21428448 allocation units available on disk.

    C:\Users\beatcat>
    C:\Users\beatcat>
      My Computer


  9. Posts : 18
    Windows 7 Ultimate 64 bit
       #9

    Try an elevated command prompt and run sfc /scannow
      My Computer


  10. Posts : 105
    windows 7 home premium 64 bit
    Thread Starter
       #10

    Mike8615 said:
    Try an elevated command prompt and run sfc /scannow

    I do not know how to save or copy the results.
    SFC /scannow says:

    "Windows Resource Protection did not find
    any integrity violations"
      My Computer


 
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