Shutdown problem on Lenovo Ideapad Laptop

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  1. Posts : 11
    Windows 7 Professional x64 SP1
       #1

    Shutdown problem on Lenovo Ideapad Laptop


    The display goes to black, but the Power light on the keyboard remains on indefinitely. To complete the sequence, the Power button has to be pressed for about 5 seconds.
    (On the other hand a Restart seems to function correctly)
    Lenovo Ideapad Z570 Windows 7 Ultimate x64
    This is a rebuild so the Novo button just switches the machine on.
    Any suggestions gratefully appreciated
    Regards
    Ulick Corkery
      My Computers


  2. Posts : 0
    Windows 7 Ultimate x64
       #2

    You are shutting down from withen Windows?

    Launch an elevated command prompt by going to Windows search and entering CMD and right clicking command prompt and opening as Admin. Now in command prompt enter the following:

    shutdown.exe /s /t 00

    Does the light shut off now?

    Have you tried playing with any of the power settings in the Windows Control panel? You can type power options into Windows search for quicker access.
      My Computer


  3. Posts : 11
    Windows 7 Professional x64 SP1
    Thread Starter
       #3

    Yes I am shutting down from within Windows. I am logging in as Administrator.
    I tried shutdown.exe /s /t 00 (from CMD prompt) but problem remains
    i.e. Display goes to black, but the Power light on the keyboard remains on indefinitely.
    shutdown /r works (a bit slow but it gets there)
    Sleep is also a problem, but as noted Restart works fine.
      My Computers


  4. Posts : 0
    Windows 7 Ultimate x64
       #4

    You might have an ACPI issue or a BIOS issue. I'd start with checking Windows integrity by entering sfc /scannow in an elevated command prompt. If there are issues found and can't be fixed then you're gonna have to do an in place repair install. If there are no Windows issues then see if that laptop has an updated BIOS by going to the manufacturer's website.
      My Computer


  5. Posts : 11
    Windows 7 Professional x64 SP1
    Thread Starter
       #5

    I ran SFC /SCANNOW as Admin.
    Verification 100% complete. Windows Resource Protection did not find any integrity violations.
    BIOS Version is 45CN38WW (Lenovo support site says this is latest for S/No WB03630242)
    This is a clean install done within last week using bootable USB made with Microsoft x17-58997.iso.
      My Computers


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    hi

    lets have an in depth look, ignore the title provides masses of detail
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  7. Posts : 11
    Windows 7 Professional x64 SP1
    Thread Starter
       #7

    Tks for your guidance.
    I have run the collector exe and am attaching the resulting zip file.
    Shutdown problem on  Lenovo Ideapad Laptop Attached Files
      My Computers


  8. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi

    nothing particularly stands out within the OS

    However
    You only have 4GB Ram, not really enough for X64 Ultimate

    Am i correct in assuming you are Multi-booting this machine, i see multiple (USB/Sata) drives attached
    EasyBCD configuration may be incorrect

    quick check would be to disconnect them. see if shutdown works normally
      My Computer


  9. Posts : 11
    Windows 7 Professional x64 SP1
    Thread Starter
       #9

    Yes you are correct, I am multi-booting the machine but there is only one Hard Disk (now with 6 Partitions 4 NTFS and 2 FAT32)

    See attached slightly rambling txt file.
    Shutdown problem on  Lenovo Ideapad Laptop Attached Files
      My Computers


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Hi

    not quite your standard set-up..... my guess the OS your "shutting down" is not the primary active partition
    please post a FULL copy of your disk management setup
    Disk Management - Post a Screen Capture Image

    generally its 100mb system reserved, then the OS

    please see section 8 note in this tutorial
    Clean Install Windows 7
    Last edited by torchwood; 20 Aug 2023 at 10:39.
      My Computer


 
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