User Files MIA

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  1. JonDavis18
    Posts : 11
    Windows 7
       New #1

    User Files MIA


    Hey guys,

    I'm relatively new to windows 7 on my home PC and still use vista on my laptop. After a random restart of the home PC with windows 7 installed on it, all the user files have vanished. My Pics folder, My Music folder, etc are all now empty. I open iTunes and everything plays but all txt, mp3, wmv, etc are all gone from the folders in explorer. Although the properties of the folders show high data usage and the full user rights for the files are on, everything inside is blank. I have tried countless system restore points, but nothing helps. I have low to mid level experience with this OS so I am really stuck. Has anyone encountered this or have any ideas of how to fix it? I would be happy being able to just back up the family movies, music, and pictures and do a fresh install if a repair is impossible. Any help is GREATLY appreciated.

    Thanks...
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  3. brady
    Posts : 1,426
    7 Pro
       New #2

    start / search / *.mp3
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  4. JonDavis18
    Posts : 11
    Windows 7
    Thread Starter
       New #3

    It completely shows up empty but the files play from within iTunes....it's really strange
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Type the name of a folder in search, it should show location, as advised by Brady. If they do not show, you probably marked them to hide. I will get you our tutorial how to restore them.

    File and Folder - Hide or Unhide

    Let us know the results.
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  7. brady
    Posts : 1,426
    7 Pro
       New #5

    When you say "random" restart, can you explain a bit more? Were there drivers installed? any software added or removed to prompt the restart?
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  8. JonDavis18
    Posts : 11
    Windows 7
    Thread Starter
       New #6

    If ALL user files are able to be hidden somehow...ie...desktop files, pics, music, videos...that would make sense
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  10. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #7

    Read and understand the tutorial that I gave you. Any questions, just ask. Then give it a try. It may not work, but then we can move on.
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  11. JonDavis18
    Posts : 11
    Windows 7
    Thread Starter
       New #8

    To Brady...I d/l the trial version of RegCure 2.0 but never ran it.
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  12. JonDavis18
    Posts : 11
    Windows 7
    Thread Starter
       New #9

    To RichC46...I appologize but I am not seeing a tutorial...what is the link to learning how to unhide files?
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  13. belikexp
    Posts : 222
    Windows 7 x64
       New #10

    JonDavis18 said:
    To RichC46...I appologize but I am not seeing a tutorial...what is the link to learning how to unhide files?

    File and Folder - Hide or Unhide
      My Computer
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