Windows 7 Startup/Shutdown Failure


  1. Quakeroats97
    Posts : 1
    Windows 7
       New #1

    Windows 7 Startup/Shutdown Failure


    Thanks in advance.

    My computer is a Dell Inspiron Laptop with Windows 7. I just got it like a month ago. Recently it has decided to be a real bugger. Everytime I try to start it up, it either gets stuck on the "welcome" screen or advances past it and goes to a pitch black screen with just a cursor. I've also found that if I try to shut the computer down without just pressing the power button, it can't turn off. I'm not sure what to do about it. Any advice?
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  3. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #2

    If it gets to the black screen with the cursor, press CTRL+ALT+DELETE, choose task manager, click New Task, enter "exporer" (no quotes), see if that starts windows.
      My Computer
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