All video/audio out of sync

RupertSodwind

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Hi
(Windows 7 Home Premium 32bit)
With any video format I play, the audio and video are out of sync.
It affects DVDs played in a variety of applications. It's the same with either MOV, MPG, AVI, MP4, WMV etc files played in WMP, VLC, DIVX player, Media Player Classic etc. It also affects Adobe Premier Elements - you name it - it's always out of sync.
Video card (ATI Radeon HD 4770) has the latest drivers. External Sound Card (Creative X-fi) is up to date.
Could it be a codec problem? How would I find out?
 

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Windows 7 Home Premium Edition (64-bit) Servi...Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz8175 MBNVIDIA GeForce GT 530
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Hi
(Windows 7 Home Premium 32bit)
With any video format I play, the audio and video are out of sync.
It affects DVDs played in a variety of applications. It's the same with either MOV, MPG, AVI, MP4, WMV etc files played in WMP, VLC, DIVX player, Media Player Classic etc. It also affects Adobe Premier Elements - you name it - it's always out of sync.
Video card (ATI Radeon HD 4770) has the latest drivers. External Sound Card (Creative X-fi) is up to date.
Could it be a codec problem? How would I find out?

There are so many things it can be (sorry)

Codecs--remove them all. VLC will handle most formats.

Memory, system specs, clean install or upgrade.

Need some info


Ken J
 

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Hi
(Windows 7 Home Premium 32bit)
With any video format I play, the audio and video are out of sync.
It affects DVDs played in a variety of applications. It's the same with either MOV, MPG, AVI, MP4, WMV etc files played in WMP, VLC, DIVX player, Media Player Classic etc. It also affects Adobe Premier Elements - you name it - it's always out of sync.
Video card (ATI Radeon HD 4770) has the latest drivers. External Sound Card (Creative X-fi) is up to date.
Could it be a codec problem? How would I find out?

There are so many things it can be (sorry)

Codecs--remove them all. VLC will handle most formats.

Memory, system specs, clean install or upgrade.

Need some info


Ken J

What info is required?
Codecs haven't changed since before problem.
System specs haven't changed since before problem.
No driver updates since before problem.
Recent installs: Office 2010
Clean install is surely way over the top.
 

My Computer My Computer

At a glance

Windows 7 Home Premium Edition (64-bit) Servi...Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz8175 MBNVIDIA GeForce GT 530
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Inspiron 620
OS
Windows 7 Home Premium Edition (64-bit) Service Pack 1 (Build 7601)
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Dell
Memory
8175 MB
Graphics Card(s)
NVIDIA GeForce GT 530
Sound Card
PreSonus Audiobox USB Audio
Monitor(s) Displays
2x; Dell U2312HM DVI | BenQ E2200HD D-SUB
Screen Resolution
1920 x 1080
Hard Drives
C: 931.5GB | F: 931.4GB | H: 931.5GB | I: 931.5GB | J: 465.7GB
PSU
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Dell Standard
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Dell Standard
Keyboard
Dell Standard
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Logitech M325
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16Mb/s
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Avast
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Chrome, Firefox, Safari, IE
zigzag was asking if your install was an upgrade or clean install,and asking what your system specs are as we post ours because that can be relevant to the problem at times ,click on the systems specs arrow in the left corner of your posts and update them for our information ,alternatively open the user cp tab at top of page and do it that way.
 

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What happened when you tried with VLC? This would be interesting because VLC comes with it's own codecs.
 

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zigzag was asking if your install was an upgrade or clean install,and asking what your system specs are as we post ours because that can be relevant to the problem at times ,click on the systems specs arrow in the left corner of your posts and update them for our information ,alternatively open the user cp tab at top of page and do it that way.

Apologies. System spec now updated
Clean install which worked fine until recently
 

My Computer My Computer

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Windows 7 Home Premium Edition (64-bit) Servi...Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz8175 MBNVIDIA GeForce GT 530
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Inspiron 620
OS
Windows 7 Home Premium Edition (64-bit) Service Pack 1 (Build 7601)
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Dell
Memory
8175 MB
Graphics Card(s)
NVIDIA GeForce GT 530
Sound Card
PreSonus Audiobox USB Audio
Monitor(s) Displays
2x; Dell U2312HM DVI | BenQ E2200HD D-SUB
Screen Resolution
1920 x 1080
Hard Drives
C: 931.5GB | F: 931.4GB | H: 931.5GB | I: 931.5GB | J: 465.7GB
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What happened when you tried with VLC? This would be interesting because VLC comes with it's own codecs.

VLC exhibited the same problems as all other video players - sounds lags behind video
 

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Windows 7 Home Premium Edition (64-bit) Servi...Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz8175 MBNVIDIA GeForce GT 530
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Inspiron 620
OS
Windows 7 Home Premium Edition (64-bit) Service Pack 1 (Build 7601)
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Dell
Memory
8175 MB
Graphics Card(s)
NVIDIA GeForce GT 530
Sound Card
PreSonus Audiobox USB Audio
Monitor(s) Displays
2x; Dell U2312HM DVI | BenQ E2200HD D-SUB
Screen Resolution
1920 x 1080
Hard Drives
C: 931.5GB | F: 931.4GB | H: 931.5GB | I: 931.5GB | J: 465.7GB
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I can hardly believe this but the problem is now fixed.
I went to 'preferences' in VLC and to the Video section. In the Directx section I changed the display device from 'Default' to '\\.\DISPLAY 1' and Voila! The sync problems are now cured in VLC and other applications.
This is most strange. Those settings had never been changed before - just left as they came.
And how could this affect other applications?
Computers: Arghhhh!!!
Thanks for your help and time folks and I've no idea what I've learned from this but Hey! It worked.
 

My Computer My Computer

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Windows 7 Home Premium Edition (64-bit) Servi...Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz8175 MBNVIDIA GeForce GT 530
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Inspiron 620
OS
Windows 7 Home Premium Edition (64-bit) Service Pack 1 (Build 7601)
CPU
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard
Dell
Memory
8175 MB
Graphics Card(s)
NVIDIA GeForce GT 530
Sound Card
PreSonus Audiobox USB Audio
Monitor(s) Displays
2x; Dell U2312HM DVI | BenQ E2200HD D-SUB
Screen Resolution
1920 x 1080
Hard Drives
C: 931.5GB | F: 931.4GB | H: 931.5GB | I: 931.5GB | J: 465.7GB
PSU
Dell
Case
Dell Standard
Cooling
Dell Standard
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Dell Standard
Mouse
Logitech M325
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16Mb/s
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Avast
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Chrome, Firefox, Safari, IE
I went to 'preferences' in VLC and to the Video section. In the Directx section I changed the display device from 'Default' to '\\.\DISPLAY 1' and Voila! The sync problems are now cured

I registered especially to thank you!
solved in win10 64bit too!!
 

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