Pc Games Keep Crashing (All)

[CarlTR6]

You are welcome, Steven.

 

[CarlTR6]

Steven, to help you with your troubleshooting, uninstall Norton antivirus. Norton is known to cause BSOD's on some Win 7 systems. Use this tool to uninstall it: Tool. Download and install http://www.microsoft.com/security_essentials/ in its place.

 

[yowanvista]

The OP is not getting any BSODs, he is just getting a display driver crash caused by a TDR event

 

[Lomai]

The OP is not getting any BSODs, he is just getting a display driver crash caused by a TDR event

Thanks and noted. We are trying to eliminate the hardware if it is causing the fault for now.

Stevens

How are things progressing?

 

[Steven511]

I attached two picks from GPU-Z hope this helps also, this was from just downloading some thing I think

 

[Lomai]

I attached two picks from GPU-Z hope this helps also, this was from just downloading some thing I think

Thanks - those appear fine. Any recent TDR errors like over the last 24-hours? Have you tried what Carl suggested i.e. uninstall Norton and replace with MSE for now? Regards

 

[Steven511]

Sorry m8 but what do you mean by TDR

 

[Lomai]

Sorry m8 but what do you mean by TDR

More info here:

Q: What is TDR?
A: TDR (Timeout Detection and Recovery) is a windows vista and windows 7 feature. Its purpose is to detect when the GPU stops responding, disable it and reinitialize it without the need to exit windows or reboot.
Q: What does TDR have to do with atikmdag?
A: A TDR event is reported to the end user by a notification bubble. This bubble will indicate "The display driver [insert name here] has stopped responding as was recovered." The driver name for all ATI systems is atikmdag, for NVIDIA users the same error will be reported but with the driver name nvlddmkm.sys. Atikmdag will also appear in the event viewer log under the warning associated with the TDR event.
Q: What causes TDR to trigger an event?
A: This is a very complicated question. The events can be due to almost anything in your system hardware or software. This has caused much confusion, as the same error is a symptom for everything from bad memory to a software fault.
The following hardware issues are examples that can cause a TDR event:
- Failing overclock on CPU or GPU
- Bad sector in memory resulting in corrupt data being communicated between GPU and the system (either video or system memory)
- Corrupt hard drive/windows install resulting in corruption to the system registry or the page file
- Over heating of GPU or CPU again resulting in corrupt data being communicated.
- GPU failure due to any sort of issue from insufficient power(VERY common) to heat.
The following software issues are examples that can cause a TDR event:
-Incompatible drivers of any sort (either GPU, sound, etc)
-Messy registry
-Known vista issues resounding around multiple displays, aero, dreamscape, and various display drivers.
-Known vista issues that sometimes cause corrupt information to be sent to the video card from system memory (will be addressed completely in SP2, has had various fixes applied since vista's release)
-Bad direct x files
-bad system files
-Bad driver (some drivers will cause an event due to internal bugs, however these are not nearly as common as many think due to all of the previous things causing the same symptom)
Q: How do I fix my TDR events?
A: This entirely depends on what is causing the event. As one can see there are almost limitless causes. First you must determine if the issue is hardware or software related, which can be quite a headache.
Some fixes work for some users, some do not

 

[Steven511]

Not sure if its me or the forums but I see some writing then like 5mins later I see more like after I refresh the page alot also but if you mean any crashes still on games then yes I tryed uninstall the AIT driver and reinstalled but it didnt seem to work also Norton360 detected this -

 

[Steven511]

Oh and I dont even get to see the bubble saying that the display driver has stoped responding I have to restart my pc all the time now when it crashes altho World of Warcraft seems to work fine altho I didnt get to raid yet since I was on a break to test would it crash or not

 

[Lomai]

Not sure if its me or the forums but I see some writing then like 5mins later I see more like after I refresh the page alot also but if you mean any crashes still on games then yes I tryed uninstall the AIT driver and reinstalled but it didnt seem to work also Norton360 detected this -

Hi Stevens

Carl had suggested uninstalling Nortons and replacing with MSE for now - this would allow us to eliminate Nortons as the cause of the faults given that some users have had issues that were attributed to Nortons in previous cases such as this.

In relation to the ATI driver, what version of the driver are you using at present? Was the system stable with the original drivers (one that came with the box) for your graphics card?

 

[Lomai]

Oh and I dont even get to see the bubble saying that the display driver has stoped responding I have to restart my pc all the time now when it crashes altho World of Warcraft seems to work fine altho I didnt get to raid yet since I was on a break to test would it crash or not

Sorry could you clarify this please?

Thanks

 

[Steven511]

Sorry didnt see the 4th page lol, I will try what Carl sugested now sorry Carl I seemed to have missed that post andLomai you know the bubble saying that the "Display Driver AMD display driver has stoped responding and has sucsessfuly recoverd" or so, I used to see that and it dosnt show up any more the whole pc just freezes with a black or brown screen with thick lines, come to think about it I played Medel of honor the new one on Beta with out one crash before I updated stuff

 

[yowanvista]

This error is GPU/RAM related.
Either the GPU/RAM is faulty or the RAM is incorrectly configured

Running memtest86 might help

 

[Steven511]

yowanvista - hey sorry I remember you posting about that but got confused I will go threw it again on a min after the norton360 just to test each

 

[Steven511]

ok done the memtest86 and it didnt boot up on the USB when I restarted the PC so it said I should go into BIOS settings and change so the USB boots 1st, will this affect anything? I mean I aint the best at PC's so will it be fine staying at USB to start 1st or will I change it back and it said it could take a few hours to test so I will wait till 2night.

I have uninstalled Norton360 and installed the MSE so that may help? I will try Gothic 4 now and see if it crashes like the other games and I will get back to you asap

 

[Steven511]

Maby I forgot to say this but it just happend now but the screen at the bottom kinda jumped abit with a line or 2 going threw it , not that noticeable the graphics and picture is the same at that point.

 

[Lomai]

Maby I forgot to say this but it just happend now but the screen at the bottom kinda jumped abit with a line or 2 going threw it , not that noticeable the graphics and picture is the same at that point.

Do the lines remain onscreen permanently?

 

[Steven511]

no for a split second

 

[Lomai]

Ok thanks for that.
Keep us posted if you have another one of those events
Am signing out for today - in case it crashes again, try disabling (check the entry) Disable Catalyst A.I from your Catalyst Control Centre (System Tray Icon with ATI -right-click to open)>3D Menu>All Tab

Found this also in case you need a screenshot on how to go about the process(uses the AI Tab instead of All I mentoned above)

1- Locate Catalyst A.I., which is found under Graphics > 3D:

2- Under "AI", make sure "Disable Catalyst A.I." is checked, as seen here:

3- Apply

Regards