Part of a pop-up window appears off-screen in Internet Explorer 8

[jayun]

The system is current with Windows Updates.

I have applied the registry edit as specified here.

FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

I got a "hot fix" for this issue from Microsoft - but that was already installed, as I am up to date with Windows Updates.

Assistance is appreciated.

 

[roncerr]

Perhaps an IE reset will help: Tools/Internet Options/Advanced/Reset...

 

[jayun]

Perhaps an IE reset will help: Tools/Internet Options/Advanced/Reset...

I tried that, didn't work. Thank for the suggestion though!

 

[A Guy]

The system is current with Windows Updates.

I have applied the registry edit as specified here.

FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

I got a "hot fix" for this issue from Microsoft - but that was already installed, as I am up to date with Windows Updates.

Assistance is appreciated.

Does this happen with all popups? Can you drag the popup onto the screen? Can you post a screen shot of an example? A Guy

 

[jayun]

In hindsight, this was a pretty simple fix... But I didn't see it documented anywhere.

Because my system was 64-bit, the registry fix, as mentioned in my original post, needed to be applied under the Wow6432Node.

(Registry keys specific to 32-bit applications are stored in a branch under HKEY_LOCAL_MACHINE\Software\WOW6432Node)

I believe KB974537 “FEATURE FORCE POPUPS ONTO MONITOR”, should be updated to include this information for 64bit users.

Recap of the fix:

1. Open registry editor – regedit
Start > type regedit in the search box > hit enter

2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main\FeatureControl

3. On the Edit menu, point to New, and then click Key.

4. Type the following key name, and then press ENTER:
FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

5. On the Edit menu, point to New, and then click DWORD Value.

6. Type iexplore.exe, and then press ENTER.

7. Right-click iexplore.exe, and then click Modify.

8. In the Value data box, type 1, and then click OK

 

[roncerr]

I guess the reason more of us have not noticed this problem is either that it was fixed by the cumulative IE update, or, that we're glad the popup was partly off screen or have been using the pop-up blocker.