Need Help ASAP, Zebra/UPS Thermal 2844 And Windows 7

[dwaldmann]

The only New Port types available are:
Adobe PDF Port Monitor
FaxBatch Monitor Port
Local Port
LogMeIn Printer Port Monitor
Standard TCP/IP Port
ZDesigner Port Monitor

The Standard TCP/IP Port won't work, as you can only specify an IP Address or name; it will not let you enter a UNC path.

 

[jimdhaem]

Local Port

Use the Local Port option, it will allow entry of a correctly formatted UNC.
i.e \\ups-server\zebralp2

 

[jimdhaem]

Print Server

Another option is to hook the printer to a Print Server, such as

TRENDnet TEW-P1PG Wireless Parallel Print Server
D-Link DP-301P+ Fast Ethernet Print Server

both available at Newegg.com - Computer Parts, PC Components, Laptop Computers, LED LCD TV, Digital Cameras and more!

I will be installing one of ours on the TRENDnet, since the new Windows 7 computers we are getting do not have parallel ports.

We have 2 on Windows XP machines and 1 on a DLINK 3 port print server, all work fine with Windows 7 using the NiceLabel drivers on Windows 7 and local port UNC paths to XP machines and IP port for print server

 

[dwaldmann]

Use the Local Port option, it will allow entry of a correctly formatted UNC.
i.e \\ups-server\zebralp2

Got it. Thanks!
-d

 

[ernie1]

I finally got the ZP 450 working in Winodws 7 . I could print a test page but it was not printing lables from UPS.com even after installing the plugins. To get the ZP 450 to work on UPS.com I had to rename it UPS Thermal 2844.

 

[nontechiewin7]

Zebra LP 2844 works with Window 7/Worldship 64bit

I have talked to several tech people (UPS, Zebra, FedEx) and actually ended up combining several suggestions to get our Zebra LP2844 working with UPS Worldship 12.0.

This particular route will probably only work if you are using UPS Worldship.

-Of course get rid of all other drivers and uninstall current printer.

-Drivers need to be installed through UPS folder on your C drive.

C: > UPS> WSTD> FOSS > Drivers > Eltron > PrnInst64. It will run the setup.

Once that is installed go into Worldship program. TOOLS > System Preferences Editor > Printing Setup > Label Printer Setup > select your printer and the print test label after clicking okay.

From what I understand, if you are using UPS Worldship, getting the drivers from the Zebra website will not work.

 

[nadshez]

Problem Printing to TLP 2824 using Parallel to USB Cable

Hi. I bought a TLP 2824 with parallel interface. Got a parallel to USB cable & installed the latest drivers downloaded from zebra site (Using W7 Ult-32bit). It didn't work. Then I removed all the drivers/printers I could & using the supplied CD (that came with XP drivers) installed the drivers in compatibility mode. That worked. Great.

Now the printer was going to be used on this other laptop. The problem is that I've repeated the whole procedure, but it is not printing on the main laptop that it is supposed to. I've tried matching all settings but no use. The only place I'm really confused is the port .. Even on the first computer that it worked, it prints to only USB0002 port. Plugging it in another USB doesn't work. Can anyone get me through this mess & let me know how to fix it. Many thanks.

 

[Ordinant]

Success for UPS LP2844 on 64-bit Win7 printing from ups.com

I have now successfully added a UPS LP2844 (Zebra Eltron LP2844), connecting through its USB port, on 64-bit Windows 7 Ultimate, and have successfully printed UPS labels to it using the Internet Shipping feature on ups.com. I used a variation of the instructions provided above in this thread by rscinc. To him we all owe our thanks.

Like everyone else with a UPS LP2844 thermal printer bought from UPS, I found that the printer was about half-recognized by Windows 7, but no real drivers were ever installed.

What I got was a generic "USB Printing Support" icon in the Unspecified category of the Control Panel's Devices and Printers page. There was no entry for the printer in the Printers and Faxes category on that page. There is no "Printer Properties" in the context menu for the "USB Printing Support" icon, and therefore there is no "Print Test Page" button. Like I said, the printer was about half-recognized.

If this is your starting point, follow these steps in this exact order:

1. If you tried installing any drivers or ActiveX controls that you downloaded from ups.com, uninstall all of them and reboot.

The ups.com printing support page claims that their driver is Win7 compatible. However, it is byte-for-byte identical to the same driver they've been providing for years for Windows XP. Either UPS's developers honestly don't know the difference between an XP driver and a Win7 driver, or they do know but they think that claiming to support Win7 is all they need to do. In either case, they are less than stellar minds. The drivers on ups.com are useless for any Windows version newer than XP.
​

2. From zebra.com, download the Zebra Designer software for an LP2844. On the date of this post, zebra.com offered me ZD_2.6.42.03_Certified.exe, dated 17 May 2010.
3. Power off the UPS LP2844 and unplug its USB cable from your computer.
4. Install the Zebra Designer software. When prompted for a port, select USB001 (whether or not that is the precisely correct USB port for your LP2844). I elected to not install the optional software such as the Font Downloader.
5. Plug in and power on your UPS LP2844 and let Windows finish the installation.
6. Open the Windows 7 Control Panel's “Devices and Printers” page and locate the newly installed printer whose name begins with “ZDesigner”.
7. Right click on the ZDesigner printer's icon. From the context menu, open “Printer Properties” (not "Properties").
8. Change the name of the printer to “UPS Thermal 2442”. Note especially the change in the printer number from 2844 to 2442. This is the only printer name that the UPS plug-ins are designed to recognize, and your printer icon must have this exact name.
9. Download and install the “UPS Thermal Printer Plugin or ActiveX Control Program” from ups.com. Since I have both IE 8 and Firefox 3.6, the installer provided both an ActiveX control for IE and a plug-in for Firefox. Use IE to download and install this link, even if Firefox is your default browser.
10. If Firefox was running when you ran the installer in step 9, exit and restart Firefox.
11. Print a test page from each browser, using the "Set Preferences" page on ups.com (as described on the UPS site).

In my case, printing UPS labels from ups.com using IE now works exactly as expected. In the case of Firefox, two labels are printed for each print request (but only one shipment is recorded on ups.com). It is not a great hardship to remember to use IE for the times I need to print UPS labels.

I have no experience with connecting an LP2844 with its parallel port, or with the UPS WorldShip program. The instructions above work with a USB-connected printer and "Internet Shipping" on ups.com. Your experience may vary.

Good luck!

 

[Dobbin22]

rscinc method worked without a hitch.

When he says to use the “UPS Thermal 2442” that
is what makes the difference.

A good testing method is to be logged in at UPS and
have your printer preferences page open. As you make
changes to your drivers-and-activex-installs test your
printer until it works.

Thanks a lot rscinc. I took a long time to find you.

 

[Dobbin22]

rscinc method worked without a hitch.

When he says to use the “UPS Thermal 2442” that
is what makes the difference.

A good testing method is to be logged in at UPS and
have your printer preferences page open. As you make
changes to your drivers-and-activex-installs test your
printer until it works.

Thanks a lot rscinc. I took a long time to find you.

 

[AlliedArmory]

I had a lot of issues getting my Zebra UPS 2844 Thermal Printer to work. In the end, it was all so simple.

Currently I use UPS and Stamps.com to ship and print labels. Both need different drivers to work correctly.

Printing labels via UPS:

Agree to the terms and download these drivers.
Run setup.exe and install the drivers.
In "Devices and Printers" rename UPS Thermal 2844 with UPS Thermal 2442

Bam! Done!


Setting up with Stamps.com

Download and install these drivers from Seagull
ftp://ftp.seagullscientific.com/drivers/archive/7.1/7.1.6/Zebra_7.1.6.exe
Go back into your "Devices & Printers" and you should see "Zebra UPS 2844". Configure it to use the 4x6 labels and you are done!

 

[utalkitype]

Finally got my ZP 450 ctp printing from ups.com

After what seemed like 100 attempts to get it working, pulling all of my hair out, chewing all of my fingernails off, and cussing at the top of my lungs at an inanimate object and everyone at UPS for not providing clear directions ANYWHERE, I finally got my ZP 450 ctp behaving nicely with my Windows 7 64-bit machine and printing from ups.com using a combination of several sources. In my crazed and blinded-by-frustation state, I really needed some step-by-step directions that walked me through the process, so I've included the steps that I took to get it working below:

1. Make sure all previously installed driver attempts are deleted using Print Management.
2. Install the driver that you find here. To install, run PrnInst64. Choose UPS Thermal 2844 as the printer you are installing (yes, I used this for my ZP 450 ctp). I have the printer plugged into my USB hub and I chose USB03 as my installation port.
3. After installing the driver, go to Devices and Printers, right click on the printer, Go to Printer Properties, and change the name of the printer to UPS Thermal 2442.
4. Download and the UPS 64-bit Thermal Printer Browser Plugin at this link.
5. I use Firefox for EVERYTHING, but I never could get it to work. I tried printing from Firefox using IE Tab, however, that DID NOT work either. So, I finally tried printing directly from Internet Explorer as a last resort and it worked perfectly.

On previous installations, I was able to print but it was never formatted correctly and was really not usable. I kept seeing that people on the Internet had gotten it to work, but I wondered if they had to figure out all the settings. When I got this to work, the formatting fit the label perfectly and I didn't have to do anything. I hope this helps someone, because I spent many frustrated hours trying to get this stupid thing working and wasted about 1/3 of my label roll trying to get printing settings fixed.

 

[bvolanski]

UPS 2844 Printer HELP

I have tried every possible way that has been suggested on here and it will still not print as a thermal printer. It will do a test page and work with certain things in windows but it will not print from UPS web page as a thermal printer. Now the one thing that I think might be part of the problem is that my version of windows is the permium home 64 bit addition. If I upgrade to the pro version of windows do you think some of these suggest fixes will work? Please help me!

 

[Ordinant]

Use Seagull drivers for Stamps.com

To bvolanski: No, your edition of Windows has no bearing on the matter. 64-bitness matters, but that just means you need to use the available 64-bit drivers.

Try everything again, first carefully deleting ALL previous driver installation attempts. To do that, use Control Panel > System and Security > Administrative Tools > Print Management.

Follow the steps provided by utalkitype above. Even my own instructions from last year are now obsolete.

It all really does work in 64-bit Windows, I swear. Good luck.

 

[bvolanski]

2844

Thanks from keeping me from buying a windows upgrade but it still will not work. I have done that step by step multi times. My 2844 will work with windows, it will work with UPS.com as a standard printer but not print the labels correctly no matter how I arranage them or if I have the templete that is shown above. As a thermal printer UPS will not even comunicate with it. UPS says the labels printed and nothing ever happens. Is there any other printer that will work fine, i'm ready to sell this one and go get one that does not have these problems. If you do have any advice please let me know.

 

[nylaphx]

Hi, not to be a smart axxx or anything but I assume you did a dump on the UPS printer at some point? Eben plugging and unplugging it won't delete the memory sometimes so you need to dump it. Turn it off, Turn it back on while holding your finger down on the green button, it will turn red and blink 3 times, once it does that release it and it will go into dump mode, then once it prints out the labels, press the green (feed button) again and it will print a label that says "out of dump" then try printing again and see if you are still getting blank labels

 

[naseqp]

solving my problem was a combination of all the posts here and I thank you all.
I'm posting so some poor guy like me will have one more thing to consider.

I might add that the particular machine I was working with is an XP box, but googling my problems was what lead me here. I do have a win 7 laptop and will be switching out some desktops so I'm sure I'll be back.

First, I purchased a Zebra 2844 with intention to use to replace a Zebra DA402 in my business system. Turns out the 2844 has fedex firmware and after using the Zebra downloader to update to Zebra firmware I couldn't get it to place nice.

So I have the bright idea to turn it into a UPS printer. Researched it and got frustrated with a lot of blank labels,sideways ones with half the sample and two page instructions.

Again thanks for all the ideas and sharing, anyone have a question on converting a fedex LP2844 back to a normal 2844 just message me.

I tried the uPS firmware,drivers and plugin.


AlliedArmory just a few posts above set me on the right track.

• Went to printers properties - files - removed all drivers (there were alot for zebras of all stripes).
• Left the Zebra stock firmware.
• Installed the uPS driver as Eltron LP2844 then plugged in and turned it on (I also found when I dumped all those drivers windows quit trying to install on its on,i was back in control)
• Renamed as UPS Thermal 2844 (it seems they now have the right drivers)
• Make sure you have the plugin if youre shipping uPS online
• Make sure in the "testlabel" you check "Print with my uPS Thermal Printer" since thats what it is when you use their drivers.
• I had read where the fedex printers firmware wouldn't update but mine sure did....date on printer was 2006

 

[kelticband]

Fix For UPS

Here is what I had to do to get the Zebra LP 2844 to work on Windows 7 Professional 64bit with UPS Worldship 2011. This is 100% tested and was given to me by UPS Worldship Prefered support.

Zebra LP2844 UPS Worldship Setup
1. Keep printer disconnected.
2. Open UPS Worldship and go to Tools > System Preferences Editor.
3. Go to the Printing Setup tab. Then click Label Printer Setup.
4. In the Label Printer Setup dialog box click Change Label Printer.
5. In the Printer Selection dialog box click Add Printer
6. Select Eltron/Zebra as the Printer Type
7. The Zebra Printer Driver Installation window will appear. Click Install Zebra Printer
8. Be sure to select UPS Thermal 2844 as your printer from the list. This is the most important step.
9. You will be prompted to select a port. Select the proper port based on your connection. In this case I was using the USB cable so I selected USB as my port.
10. During setup a dialog box may open stating “The driver is locked by another process.” Ignore this and click the Next button.
11. This should complete install and bring you back to the Printer Selection dialog. Select UPS Thermal 2844 from the list. If this option is not available, click cancel, then Change Label Printer to refresh the list. Select UPS Thermal 2844 from the list and click Select.
12. Check the Label Configuration settings for your specific labels. I selected “Thermal 4x6 or 4x6 ¼”.
13. Click Apply. Power on your printer and connect to your computer.
14. Click the Print Test Label button to test your installation.

 

[apc]

don't forget to use the Windows Explorer browser on the UPS site!

firefox and chrome were printing doubles of everything ...

 

[cmgood2000]

Here is what FINALLY worked for us

We were having similar problems, I could install the printer by just plugging it in and letting windows do its thing but couldn't get it to work with UPS worldship for the life of me. After days spent in frustration here is what finally worked.

Don't install through windows. Open up Worldship, go to tools and selected System Preferences Editor. From there open up printing setup tab and click Label Printer Setup. Then I went through and did a add printer (UPS Thermal 2844 not the Zebra LP 2844) installed that way and had a few errors pop up on the install and was about ready to throw the printer out but it finally did do a test page. (We used a USB cable so make sure you choose the right port for us it was USB001.)

However it still was not installed properly, nothing was printing just spitting out two blank labels. So I went back trying to install drivers and font things from Zebra website with no luck in getting it to work right.

What finally did work was when I then did the windows automatic updates after installing through the UPS worldship program. There was a Zebra update listed and once I installed that, restarted my computer and then did another test on the labels, IT FINALLY WORKS! I did have to make sure none of the "Print Consignee Label/Freight Label" boxes were checked and that solved the 2 labels being printed.

Don't know if this will work for you or not, hopefully it wasn't a fluke and it will work for others as well. Good Luck and hope you have some patience to work through the frustration you are bound to go through on this.