Help please? May still have virus I dont know

Josh7

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Like an Idiot I download a virus and I should have seen it coming. I quickly found it and ended it's process in the task manager. I download Superantispyware removal and it only found cookies. But then I went into my Mcafee qurranted files and found this (Picture below)

When the virus installed it popped up a fake anti-virus is the .EXE file showed below associated with fake ant-virus?

Also - I no csrss.exe is a critical file. But is it a virus? I tried deleting it says the same message as anything you try to delete but if it such a critical file why should I be aloud to?

My Mcafee didn't pick up anything else but these 3. Even running a scan right now. Nothing. Should I worry?

Thanks:D
 

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WEI Score: 4.6
Establishing Whether Csrss.exe is a Windows Process Or a Virus

Syssvc.exe is a Trojan/Backdoor.
Backdoor Trojans provide the author or ‘master’ of the Trojan with remote ‘administration’ of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.
If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
You should consider them to be compromised.
They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.
Banking and credit card institutions should be notified of the possible security breech.

More info can be found below:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
How to report ID theft, fraud, drive-by installs, hijacking and malware? Security | DSLReports.com, ISP Information
When should I re-format? How should I reinstall?
When should I re-format? How should I reinstall? Security | DSLReports.com, ISP Information
 

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Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
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Bruce ... somewhere in his 40's
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Windows 7 Ultimate 32bit SP1
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Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
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INTEL/D975XBX2
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Microsoft PS/2 Mouse
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ATI HDMI Audio
I don't trust McAfee myself, I've had bad experiences with it.

D/L & installing MSE would be the easy path and let it remove it.

http://www.microsoft.com/security_essentials/

Information and removal instructions for syssvc:

How to remove SYSSVC.EXE|Virus Com

BTW, MSE will run and play well with McAfee if you decide to install it. Doesn't hurt to have an extra layer of protection.

May I ask why you don't trust Mcafee? And I don't like security essentials it's installed on my PC already and it's disabled can't remove it. And at the person who suggested system restore...this is a good idea I just fear it will make my system run slow...what do you think should I?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Quadcore4GBNvidea Gefore 9200
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium x64
CPU
Quadcore
Motherboard
Nvidea Chipset 9200
Memory
4GB
Graphics Card(s)
Nvidea Gefore 9200
Monitor(s) Displays
Dell LCD Monitor
Screen Resolution
1280 x 1024
Hard Drives
1TB
Keyboard
Hp
Mouse
Acer Wired
Internet Speed
100.0 Mbps
Other Info
Got the Acer keyboard to lazy to plug it in.

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My Computer My Computer

At a glance

Windows 7 Home Premium x64Quadcore4GBNvidea Gefore 9200
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium x64
CPU
Quadcore
Motherboard
Nvidea Chipset 9200
Memory
4GB
Graphics Card(s)
Nvidea Gefore 9200
Monitor(s) Displays
Dell LCD Monitor
Screen Resolution
1280 x 1024
Hard Drives
1TB
Keyboard
Hp
Mouse
Acer Wired
Internet Speed
100.0 Mbps
Other Info
Got the Acer keyboard to lazy to plug it in.
Be sure that everything is checked, and click Remove Selected (MBam)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
I'd also post a HiJackThis log for review, just to make sure everything is gone.
 

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Windows 7 Ultimate x64AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac...Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB k...Sapphire 6870 1GB GDDR5 (reference model)
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Self-Built
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Windows 7 Ultimate x64
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AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac 29 (updraft)
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Gigabyte 790GPT-UD3H w/ F3 BIOS & IGP disabled
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Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB kits)
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Sapphire 6870 1GB GDDR5 (reference model)
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Onboard Realtek 889A codec
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BenQ 22" M2200HD
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1920x1080
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1 x Seagate Barracuda 7200.12 1TB 7200RPM w/32MB cache
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Xigmatek NRP-MC651 650w 80+ bronze certified
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Stock PS/2 model
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Razer Salmosa
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ADSL2+/ 2MB/s
Unfortunately, HJT isn't going to show that backdoor trojan :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Unfortunately, HJT isn't going to show that backdoor trojan :(

But it may bring something else up, so it would be a good idea to run it anyway. To the OP, I also forget to mention ComboFix if something is still wrong. That should kill any remaining malware.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac...Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB k...Sapphire 6870 1GB GDDR5 (reference model)
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate x64
CPU
AMD Phenom 965 @ 3.4GHz w/ Thermaltake Contac 29 (updraft)
Motherboard
Gigabyte 790GPT-UD3H w/ F3 BIOS & IGP disabled
Memory
Kingston 8GB DDR3 1333MHz 9-9-9-24 (2 x 4GB kits)
Graphics Card(s)
Sapphire 6870 1GB GDDR5 (reference model)
Sound Card
Onboard Realtek 889A codec
Monitor(s) Displays
BenQ 22" M2200HD
Screen Resolution
1920x1080
Hard Drives
1 x Seagate Barracuda 7200.12 1TB 7200RPM w/32MB cache
PSU
Xigmatek NRP-MC651 650w 80+ bronze certified
Case
Antec Two Hundred
Cooling
1 x 140mm exhaust top, 1 x 120mm exhaust rear
Keyboard
Stock PS/2 model
Mouse
Razer Salmosa
Internet Speed
ADSL2+/ 2MB/s
Combofix won't run on 64 bit.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
May I ask why you don't trust Mcafee? And I don't like security essentials it's installed on my PC already and it's disabled can't remove it. And at the person who suggested system restore...this is a good idea I just fear it will make my system run slow...what do you think should I?

Ummm...where to start........

It hosed a lot of XP systems....OK, mistakes happen.

About 2 months after that debacle, it upgraded it's security center and hosed itself on Win 7 Machines, including mine. It hosing itself so badly that going back 2 or 3 restore points didn't fix it, and it also kindly corrupted several of my 7 files. I had to fix my PC as well as several friends who had the same problem.

Not being satisfied with having hosed XP & 7 OS's, it turned it's sights on Vista machines, where it did the same thing with an "update" a couple months later.

It continually told me that my flash drive was "Okie Dokie" when MSE caught several worms/viruses that were going around school. Even after MSE confirmed the viruses, I once again scanned it with McAfee and it still said "Lookin good".

That is why I don't, and never will, trust it. What AV is the best is always under debate and what you use is up to you. I would suggest looking at this:

http://www.sevenforums.com/system-security/72070-whats-best-anti-virus.html
 

My Computer My Computer

At a glance

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1,...Intel Core 2 Duo 2.93GHzNot much with my ADHDATI Radeon HD 4350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
Monitor(s) Displays
24" HDTV/Monitor
Screen Resolution
Blurry after a Scotch or 2
Hard Drives
1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
Case
Don't get on my case...man :D
Cooling
I have an Air Conditioner & Diet Pepsi
Keyboard
Saitek Cyborg
Mouse
10 yr old MS optical mouse that still works
Internet Speed
Never fast enough
Antivirus
Various
Browser
Various
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