Bluescreen Crashes/World of Warcraft

XPhile2012 · Jan 23, 2011

Hello,

I recently build a new PC and I have gotten two blue screen crashes today.
After reading several other threads I believe I have narrowed my problem down to the video card settings perhaps? However, I am not sure how to correct this issue. It seems to be happening while playing World of Warcraft.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFFFFC03320EC
BCP2: 0000000000000001
BCP3: FFFFF8800411687C
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

You can check my system specs on my profile for further info on my rig.

Anthony · Jan 23, 2011

The usual culprit are the gfx-card drivers, have you tried other versions?

CarlTR6 · Jan 23, 2011

Hi and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

XPhile2012 · Jan 23, 2011

Anthony said:
The usual culprit are the gfx-card drivers, have you tried other versions?

I installed the drivers that were included on the drivers disk that came with my video card.

XPhile2012 · Jan 23, 2011

Attached is the .zip file requested.
I hope this helps you in determining what the issue may be.
Let me know if you need additional information.

Anthony · Jan 23, 2011

Is this your Gfx-Card?

Radeon HD 6950 Graphics Drivers & Software

XPhile2012 · Jan 23, 2011

Anthony said:
Is this your Gfx-Card?

Radeon HD 6950 Graphics Drivers & Software

XFX Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.0 x16

CarlTR6 · Jan 23, 2011

Bugcheck 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

Bugcheck A, IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

The first dump blames amdppm.sys and the second one blames ntkrnlmp.exe. It is unlikely that either is the real cause of the crashes. Both dumps indicate memory corruption.

What kind of a mouse do you have? I find a driver loaded on your system that I cannot identify. I cannot find any information via Google about it either. I just want to be sure it is a legitmate driver and not malware.

MO3v2Driver.sys - SSMO3v2Filter, MMO3v2 Mouse.

I suggest that you download and install Microsoft Security Essentials. It supersedes Defender, offers superior protection and runs smoothly with Win 7. It will turn Windows Defender off.

Test your RAM with Memtest following the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest from a cold boot after your computer has been off for at least an hour. Let it run for a minimum of 7 passes. This will take 6-8 hours. Post back with your results.

If you get no errors with Memtest, enable Driver Verifier carefully following the instructions in this tutorial: Driver Verifier - Enable and Disable. If Driver Verifier finds a faulty driver, it will trigger a BSOD. Upload any and all Verifier enabled dumps.

Code:

Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a10000 PsLoadedModuleList = 0xfffff800`02c4de50
Debug session time: Sun Jan 23 16:09:31.152 2011 (GMT-5)
System Uptime: 0 days 2:12:13.463
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffc03320ec, 1, fffff8800411687c, 2}


Could not read faulting driver name
Probably caused by : amdppm.sys ( amdppm!C2Idle+0 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffc03320ec, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8800411687c, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb80e0
 ffffffffc03320ec 

FAULTING_IP: 
amdppm!C2Idle+0
fffff880`0411687c 4053            push    rbx

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880009fdb00 -- (.trap 0xfffff880009fdb00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000010 rbx=0000000000000000 rcx=fffffa800e8c9170
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800411687c rsp=fffff880009fdc98 rbp=0000000000000000
 r8=fffff80002a10000  r9=00000005a5ec58e0 r10=000000000000d6ad
r11=fffff880009b2180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di ng nz ac pe cy
amdppm!C2Idle:
fffff880`0411687c 4053            push    rbx
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002aff8f2 to fffff80002a80740

STACK_TEXT:  
fffff880`009fd998 fffff800`02aff8f2 : 00000000`00000050 ffffffff`c03320ec 00000000`00000001 fffff880`009fdb00 : nt!KeBugCheckEx
fffff880`009fd9a0 fffff800`02a7e82e : 00000000`00000001 00000000`00000001 fffffa80`0f00e000 fffff880`048c6e51 : nt! ?? ::FNODOBFM::`string'+0x40ec0
fffff880`009fdb00 fffff880`0411687c : fffff800`02a8e24a 00000000`00393c84 fffffa80`0e8c72d0 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`009fdc98 fffff800`02a8e24a : 00000000`00393c84 fffffa80`0e8c72d0 00000000`00000000 00000000`00000000 : amdppm!C2Idle
fffff880`009fdca0 fffff800`02a88ebc : fffff880`009b2180 fffff880`00000001 00000000`00000001 fffff880`00000000 : nt!PoIdle+0x53a
fffff880`009fdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
amdppm!C2Idle+0
fffff880`0411687c 4053            push    rbx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  amdppm!C2Idle+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: amdppm

IMAGE_NAME:  amdppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc0fd

FAILURE_BUCKET_ID:  X64_0x50_amdppm!C2Idle+0

BUCKET_ID:  X64_0x50_amdppm!C2Idle+0

Followup: MachineOwner
---------

Debug session time: Sun Jan 23 13:56:25.890 2011 (GMT-5)
System Uptime: 0 days 1:00:15.841
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffff80267400, 2, 1, fffff80002a96d7d}

Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+6d )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffff80267400, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a96d7d, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc30e0
 ffffffff80267400 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiProcessExpiredTimerList+6d
fffff800`02a96d7d 4885c0          test    rax,rax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880009fd450 -- (.trap 0xfffff880009fd450)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800d65ac00
rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a96d7d rsp=fffff880009fd5e0 rbp=0000000000038967
 r8=fffff880009b4301  r9=0000000000000003 r10=0000000000000067
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KiProcessExpiredTimerList+0x6d:
fffff800`02a96d7d 4885c0          test    rax,rax
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a8aca9 to fffff80002a8b740

STACK_TEXT:  
fffff880`009fd308 fffff800`02a8aca9 : 00000000`0000000a ffffffff`80267400 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`009fd310 fffff800`02a89920 : fffffa80`0f0d0c00 fffffa80`0d65ac20 fffffa80`0f0a5820 fffff880`0512466b : nt!KiBugCheckDispatch+0x69
fffff880`009fd450 fffff800`02a96d7d : fffffa80`0d65ac20 fffffa80`0d65ac68 fffffa80`0d65ac68 00000000`00000102 : nt!KiPageFault+0x260
fffff880`009fd5e0 fffff800`02a974be : 00000008`6b35a455 fffff880`009fdc58 00000000`00038967 fffff880`009b5268 : nt!KiProcessExpiredTimerList+0x6d
fffff880`009fdc30 fffff800`02a96cb7 : 00000003`28b096c2 00000003`00038967 00000003`28b09662 00000000`00000067 : nt!KiTimerExpiration+0x1be
fffff880`009fdcd0 fffff800`02a93eea : fffff880`009b2180 fffff880`009bd040 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff880`009fdd80 00000000`00000000 : fffff880`009fe000 fffff880`009f8000 fffff880`009fdd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiProcessExpiredTimerList+6d
fffff800`02a96d7d 4885c0          test    rax,rax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiProcessExpiredTimerList+6d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+6d

BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+6d

Followup: MachineOwner
---------

4: kd> lmtsmn
start             end                 module name
fffff880`0414e000 fffff880`0418c000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f46000 fffff880`00f9d000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cab000 fffff880`02d35000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04497000 fffff880`044ad000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`04139000 fffff880`0414e000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`010d0000 fffff880`010db000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`051f8000 fffff880`05200000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`0410d000 fffff880`04113000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`00dd0000 fffff880`00dd9000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`010a6000 fffff880`010d0000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`056ec000 fffff880`0570c000   AtihdW76 AtihdW76.sys Fri Sep 24 01:44:48 2010 (4C9C3AD0)
fffff880`04817000 fffff880`05028000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`0443b000 fffff880`04487000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff880`01833000 fffff880`0183a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`040fc000 fffff880`0410d000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0632d000 fffff880`0634b000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00790000 fffff960`007b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01800000 fffff880`0182a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ca7000 fffff880`00d67000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01982000 fffff880`019b2000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c49000 fffff880`00ca7000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04487000 fffff880`04497000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05e00000 fffff880`05e0e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0405b000 fffff880`040de000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`040de000 fffff880`040fc000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02c68000 fffff880`02c77000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0196c000 fffff880`01982000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05749000 fffff880`0576b000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05e1a000 fffff880`05e23000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05e0e000 fffff880`05e1a000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05771000 fffff880`05784000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05fe9000 fffff880`05ff5000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05028000 fffff880`0511c000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0511c000 fffff880`05162000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01127000 fffff880`0113b000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010db000 fffff880`01127000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013da000 fffff880`013e4000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01932000 fffff880`0196c000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02ff7000 fffff800`03040000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05162000 fffff880`05186000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`057bc000 fffff880`057d5000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05ff5000 fffff880`05ffd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`057ae000 fffff880`057bc000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06265000 fffff880`0632d000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01929000 fffff880`01932000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`00d67000 fffff880`00d87000   jraid    jraid.sys    Thu Oct 29 04:14:20 2009 (4AE94EDC)
fffff880`04561000 fffff880`04570000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`057e2000 fffff880`057f0000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0457f000 fffff880`045c2000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013af000 fffff880`013c9000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015b6000 fffff880`015e1000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0576b000 fffff880`05770200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05623000 fffff880`05638000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05600000 fffff880`05623000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c28000 fffff880`00c35000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`057a1000 fffff880`057ae000   MO3v2Driver MO3v2Driver.sys Sun Nov 21 21:20:58 2010 (4CE9D38A)
fffff880`057f0000 fffff880`057fe000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04570000 fffff880`0457f000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`057d5000 fffff880`057e2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00db6000 fffff880`00dd0000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0634b000 fffff880`06363000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06363000 fffff880`06390000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`06390000 fffff880`063de000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`06200000 fffff880`06223000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01898000 fffff880`018a3000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fa6000 fffff880`00fb0000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0113b000 fffff880`01199000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02c5d000 fffff880`02c68000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01917000 fffff880`01929000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01464000 fffff880`01556000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04809000 fffff880`04815000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`044d1000 fffff880`04500000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`056d7000 fffff880`056ec000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02da9000 fffff880`02db8000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d35000 fffff880`02d7a000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01556000 fffff880`015b6000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`018a3000 fffff880`018b4000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c51000 fffff880`02c5d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a1b000 fffff800`02ff7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0120c000 fffff880`013af000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0182a000 fffff880`01833000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`045d4000 fffff880`045ec000   nusb3hub nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
fffff880`04000000 fffff880`04030000   nusb3xhc nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
fffff880`02d83000 fffff880`02da9000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fb0000 fffff880`00fe3000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e86000 fffff880`00e8d000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00ff0000 fffff880`01000000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013c9000 fffff880`013da000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`068d9000 fffff880`0697f000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0570c000 fffff880`05749000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c35000 fffff880`00c49000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`044ad000 fffff880`044d1000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04500000 fffff880`0451b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0451b000 fffff880`0453c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0453c000 fffff880`04556000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04556000 fffff880`04561000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`0187d000 fffff880`01886000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01886000 fffff880`0188f000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0188f000 fffff880`01898000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`018dd000 fffff880`01917000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05638000 fffff880`05650000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`00d87000 fffff880`00db6000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0697f000 fffff880`0698a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0145a000 fffff880`01462000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06abd000 fffff880`06b53000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06800000 fffff880`06867000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`0698a000 fffff880`069b7000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`04815000 fffff880`04816480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`069b7000 fffff880`069c9000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`019e8000 fffff880`019f5000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`018b4000 fffff880`018d2000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02dd3000 fffff880`02de7000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005c0000 fffff960`005ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04113000 fffff880`04139000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`045c2000 fffff880`045d4000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05784000 fffff880`057a1000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04030000 fffff880`04031f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`051e7000 fffff880`051f8000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0567d000 fffff880`056d7000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05186000 fffff880`05191000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05191000 fffff880`051e7000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fe3000 fffff880`00ff0000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0183a000 fffff880`01848000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`05e2a000 fffff880`05fdb000   viahduaa viahduaa.sys Tue Mar 02 06:30:18 2010 (4B8CF6CA)
fffff880`01848000 fffff880`0186d000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`05fdb000 fffff880`05fe9000   VMfilt64 VMfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
fffff880`0144a000 fffff880`0145a000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01199000 fffff880`011e5000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02db8000 fffff880`02dd3000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0186d000 fffff880`0187d000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e93000 fffff880`00f37000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f37000 fffff880`00f46000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d7a000 fffff880`02d83000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`00380000   win32k   win32k.sys   unavailable (00000000)
fffff880`04800000 fffff880`04809000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f9d000 fffff880`00fa6000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0418c000 fffff880`041f1000   yk62x64  yk62x64.sys  Mon Feb 15 10:46:41 2010 (4B796C61)

Unloaded modules:
fffff880`06b53000 fffff880`06bc4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019b2000 fffff880`019c0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019c0000 fffff880`019cc000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019cc000 fffff880`019d5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019d5000 fffff880`019e8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

XPhile2012 · Jan 23, 2011

SteelSeries World of Warcraft: Cataclysm MMO Gaming Mouse - 15-btn Mouse - Wired - USB

SteelSeries – World of Warcraft® MMO Gaming Mouse

XPhile2012 · Jan 23, 2011

Installing Microsoft Security Essential now.

CarlTR6 · Jan 23, 2011

XPhile2012 said:
SteelSeries World of Warcraft: Cataclysm MMO Gaming Mouse - 15-btn Mouse - Wired - USB

SteelSeries – World of Warcraft® MMO Gaming Mouse

Ah, thanks for letting me know. I just wanted to make sure it was not a malware driver.

XPhile2012 said:
Installing Microsoft Security Essential now.

Very good. Keep us updated.

XPhile2012 · Jan 23, 2011

G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM is the memory package I purchased from Newegg.com. Came as one set of 4 memory chips. Was said to be matching.

also, correction on the mouse. New link is listed below:

http://steelseries.com/products/gam.../world-of-warcraft-cataclysm-mmo-gaming-mouse

I don't think it would cause a system crash though, would it?

CarlTR6 · Jan 23, 2011

I don't suspect the mouse; the dump did not indicate it was involved. I just saw a driver I did not recognize and I wanted to be sure it was not malware. And I could not find anything on it through Google. Malware can definitely cause BSOD's.

XPhile2012 · Jan 24, 2011

PC is virus/malware free.
Are you thinking it's a problem with the RAM I purchased?

BSOD again this morning:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002ADAC7F
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Attaching report again.
Again, thank you so much for your help with this issue.

CarlTR6 · Jan 24, 2011

Actually you have two dumps from today. The earlier one is bugcheck 1E and blames ntkrnlmp.exe. The later on is bugcheck 3B and blames hardware and implicates dxgmms1.sys, Direct X. Both indicate memory corruption.

Are you thinking it's a problem with the RAM I purchased?

I cannot tell from the dumps; but that is a possibility. Have you run Memtest yet? You definitely need to test your RAM. If your Memtest shows no errors, I suggest you test your graphics card with Furmark following the instructions in this tutorial: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html. Post back with your results. But run Memtest first.

Are you running any kind of a third party security program such as a banking ID security program, a Wi-Fi security program, a keylogger security program, a gaming security program, etc?

Code:

Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a5d000 PsLoadedModuleList = 0xfffff800`02c9ae50
Debug session time: Mon Jan 24 13:34:18.316 2011 (GMT-5)
System Uptime: 0 days 0:45:35.267
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002adac7f, 0, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt!KeReleaseSpinLock+2f )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002adac7f, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KeReleaseSpinLock+2f
fffff800`02adac7f c3              ret

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d050e0
 ffffffffffffffff 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  Wow.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff880030b7af8 -- (.exr 0xfffff880030b7af8)
ExceptionAddress: fffff80002adac7f (nt!KeReleaseSpinLock+0x000000000000002f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000008
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff880030b7ba0 -- (.trap 0xfffff880030b7ba0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800e6da3a0
rdx=fffffa800e6da302 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002adac7f rsp=fffff880030b7d32 rbp=0000000070616d49
 r8=fffffa800e426c00  r9=0000000000000000 r10=fffffa800e6da100
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!KeReleaseSpinLock+0x2f:
fffff800`02adac7f c3              ret
Resetting default scope

UNALIGNED_STACK_POINTER:  fffff880030b7d32

LAST_CONTROL_TRANSFER:  from fffff80002b07a39 to fffff80002acd740

STACK_TEXT:  
fffff880`030b7328 fffff800`02b07a39 : 00000000`0000001e ffffffff`c0000005 fffff800`02adac7f 00000000`00000000 : nt!KeBugCheckEx
fffff880`030b7330 fffff800`02accd82 : fffff880`030b7af8 a050ffff`fa800d34 fffff880`030b7ba0 fffffa80`0e6db5f8 : nt!KiDispatchException+0x1b9
fffff880`030b79c0 fffff800`02acb68a : fffffa80`0ec51e90 fffffa80`0ec59801 fffffa80`0ec51ea0 fffffa80`0ec59801 : nt!KiExceptionDispatch+0xc2
fffff880`030b7ba0 fffff800`02adac7f : 0c20ffff`fa800e6d 7375ffff`fa800d35 36f30000`00007062 79a0ffff`f8800481 : nt!KiGeneralProtectionFault+0x10a
fffff880`030b7d32 0c20ffff`fa800e6d : 7375ffff`fa800d35 36f30000`00007062 79a0ffff`f8800481 0c20ffff`fa800ca8 : nt!KeReleaseSpinLock+0x2f
fffff880`030b7d3a 7375ffff`fa800d35 : 36f30000`00007062 79a0ffff`f8800481 0c20ffff`fa800ca8 7375ffff`fa800d35 : 0xc20ffff`fa800e6d
fffff880`030b7d42 36f30000`00007062 : 79a0ffff`f8800481 0c20ffff`fa800ca8 7375ffff`fa800d35 03edffff`fa807062 : 0x7375ffff`fa800d35
fffff880`030b7d4a 79a0ffff`f8800481 : 0c20ffff`fa800ca8 7375ffff`fa800d35 03edffff`fa807062 000f0000`00000000 : 0x36f30000`00007062
fffff880`030b7d52 0c20ffff`fa800ca8 : 7375ffff`fa800d35 03edffff`fa807062 000f0000`00000000 0000ffff`f8800000 : 0x79a0ffff`f8800481
fffff880`030b7d5a 7375ffff`fa800d35 : 03edffff`fa807062 000f0000`00000000 0000ffff`f8800000 8e200000`00000000 : 0xc20ffff`fa800ca8
fffff880`030b7d62 03edffff`fa807062 : 000f0000`00000000 0000ffff`f8800000 8e200000`00000000 ff02ffff`fa800d34 : 0x7375ffff`fa800d35
fffff880`030b7d6a 000f0000`00000000 : 0000ffff`f8800000 8e200000`00000000 ff02ffff`fa800d34 a1a00000`0000ffff : 0x3edffff`fa807062
fffff880`030b7d72 0000ffff`f8800000 : 8e200000`00000000 ff02ffff`fa800d34 a1a00000`0000ffff a1a0ffff`fa800e6d : 0xf0000`00000000
fffff880`030b7d7a 8e200000`00000000 : ff02ffff`fa800d34 a1a00000`0000ffff a1a0ffff`fa800e6d a050ffff`fa800e6d : 0xffff`f8800000
fffff880`030b7d82 ff02ffff`fa800d34 : a1a00000`0000ffff a1a0ffff`fa800e6d a050ffff`fa800e6d 5dd7ffff`fa800e6d : 0x8e200000`00000000
fffff880`030b7d8a a1a00000`0000ffff : a1a0ffff`fa800e6d a050ffff`fa800e6d 5dd7ffff`fa800e6d b5f8ffff`f8800481 : 0xff02ffff`fa800d34
fffff880`030b7d92 a1a0ffff`fa800e6d : a050ffff`fa800e6d 5dd7ffff`fa800e6d b5f8ffff`f8800481 154affff`fa800e6d : 0xa1a00000`0000ffff
fffff880`030b7d9a a050ffff`fa800e6d : 5dd7ffff`fa800e6d b5f8ffff`f8800481 154affff`fa800e6d 6c20ffff`f8800481 : 0xa1a0ffff`fa800e6d
fffff880`030b7da2 5dd7ffff`fa800e6d : b5f8ffff`f8800481 154affff`fa800e6d 6c20ffff`f8800481 a050ffff`fa800e42 : 0xa050ffff`fa800e6d
fffff880`030b7daa b5f8ffff`f8800481 : 154affff`fa800e6d 6c20ffff`f8800481 a050ffff`fa800e42 ffffffff`fa800e6d : 0x5dd7ffff`fa800e6d
fffff880`030b7db2 154affff`fa800e6d : 6c20ffff`f8800481 a050ffff`fa800e42 ffffffff`fa800e6d a1a00000`0000ffff : 0xb5f8ffff`f8800481
fffff880`030b7dba 6c20ffff`f8800481 : a050ffff`fa800e42 ffffffff`fa800e6d a1a00000`0000ffff 9d20ffff`fa800e6d : 0x154affff`fa800e6d
fffff880`030b7dc2 a050ffff`fa800e42 : ffffffff`fa800e6d a1a00000`0000ffff 9d20ffff`fa800e6d 4378ffff`fa800ec4 : 0x6c20ffff`f8800481
fffff880`030b7dca ffffffff`fa800e6d : a1a00000`0000ffff 9d20ffff`fa800e6d 4378ffff`fa800ec4 a050ffff`f8800481 : 0xa050ffff`fa800e42
fffff880`030b7dd2 a1a00000`0000ffff : 9d20ffff`fa800e6d 4378ffff`fa800ec4 a050ffff`f8800481 0000ffff`fa800e6d : 0xffffffff`fa800e6d
fffff880`030b7dda 9d20ffff`fa800e6d : 4378ffff`fa800ec4 a050ffff`f8800481 0000ffff`fa800e6d ad200000`00000000 : 0xa1a00000`0000ffff
fffff880`030b7de2 4378ffff`fa800ec4 : a050ffff`f8800481 0000ffff`fa800e6d ad200000`00000000 6c20ffff`fa800e6d : 0x9d20ffff`fa800e6d
fffff880`030b7dea a050ffff`f8800481 : 0000ffff`fa800e6d ad200000`00000000 6c20ffff`fa800e6d ae00ffff`fa800e42 : 0x4378ffff`fa800ec4
fffff880`030b7df2 0000ffff`fa800e6d : ad200000`00000000 6c20ffff`fa800e6d ae00ffff`fa800e42 ff02ffff`fa800e6d : 0xa050ffff`f8800481
fffff880`030b7dfa ad200000`00000000 : 6c20ffff`fa800e6d ae00ffff`fa800e42 ff02ffff`fa800e6d 00000000`0000ffff : 0xffff`fa800e6d
fffff880`030b7e02 6c20ffff`fa800e6d : ae00ffff`fa800e42 ff02ffff`fa800e6d 00000000`0000ffff ffff0000`00000000 : 0xad200000`00000000
fffff880`030b7e0a ae00ffff`fa800e42 : ff02ffff`fa800e6d 00000000`0000ffff ffff0000`00000000 ffff0000`0000ffff : 0x6c20ffff`fa800e6d
fffff880`030b7e12 ff02ffff`fa800e6d : 00000000`0000ffff ffff0000`00000000 ffff0000`0000ffff 00000000`0000ffff : 0xae00ffff`fa800e42
fffff880`030b7e1a 00000000`0000ffff : ffff0000`00000000 ffff0000`0000ffff 00000000`0000ffff a1a00000`00000000 : 0xff02ffff`fa800e6d
fffff880`030b7e22 ffff0000`00000000 : ffff0000`0000ffff 00000000`0000ffff a1a00000`00000000 ff02ffff`fa800e6d : 0xffff
fffff880`030b7e2a ffff0000`0000ffff : 00000000`0000ffff a1a00000`00000000 ff02ffff`fa800e6d ad200000`0000ffff : 0xffff0000`00000000
fffff880`030b7e32 00000000`0000ffff : a1a00000`00000000 ff02ffff`fa800e6d ad200000`0000ffff 6c20ffff`fa800e6d : 0xffff0000`0000ffff
fffff880`030b7e3a a1a00000`00000000 : ff02ffff`fa800e6d ad200000`0000ffff 6c20ffff`fa800e6d 9d20ffff`fa800e42 : 0xffff
fffff880`030b7e42 ff02ffff`fa800e6d : ad200000`0000ffff 6c20ffff`fa800e6d 9d20ffff`fa800e42 1e86ffff`fa800ec4 : 0xa1a00000`00000000
fffff880`030b7e4a ad200000`0000ffff : 6c20ffff`fa800e6d 9d20ffff`fa800e42 1e86ffff`fa800ec4 a050ffff`f8800481 : 0xff02ffff`fa800e6d
fffff880`030b7e52 6c20ffff`fa800e6d : 9d20ffff`fa800e42 1e86ffff`fa800ec4 a050ffff`f8800481 a050ffff`fa800e6d : 0xad200000`0000ffff
fffff880`030b7e5a 9d20ffff`fa800e42 : 1e86ffff`fa800ec4 a050ffff`f8800481 a050ffff`fa800e6d 1920ffff`fa800e6d : 0x6c20ffff`fa800e6d
fffff880`030b7e62 1e86ffff`fa800ec4 : a050ffff`f8800481 a050ffff`fa800e6d 1920ffff`fa800e6d a1a0ffff`fa800e6c : 0x9d20ffff`fa800e42
fffff880`030b7e6a a050ffff`f8800481 : a050ffff`fa800e6d 1920ffff`fa800e6d a1a0ffff`fa800e6c 0002ffff`fa800e6d : 0x1e86ffff`fa800ec4
fffff880`030b7e72 a050ffff`fa800e6d : 1920ffff`fa800e6d a1a0ffff`fa800e6c 0002ffff`fa800e6d 25c2ffff`fa800000 : 0xa050ffff`f8800481
fffff880`030b7e7a 1920ffff`fa800e6d : a1a0ffff`fa800e6c 0002ffff`fa800e6d 25c2ffff`fa800000 2450ffff`f8800480 : 0xa050ffff`fa800e6d
fffff880`030b7e82 a1a0ffff`fa800e6c : 0002ffff`fa800e6d 25c2ffff`fa800000 2450ffff`f8800480 00220000`0000746f : 0x1920ffff`fa800e6d
fffff880`030b7e8a 0002ffff`fa800e6d : 25c2ffff`fa800000 2450ffff`f8800480 00220000`0000746f 00000000`00000000 : 0xa1a0ffff`fa800e6c
fffff880`030b7e92 25c2ffff`fa800000 : 2450ffff`f8800480 00220000`0000746f 00000000`00000000 ffff0000`00000000 : 0x2ffff`fa800e6d
fffff880`030b7e9a 2450ffff`f8800480 : 00220000`0000746f 00000000`00000000 ffff0000`00000000 ad200000`0000ffff : 0x25c2ffff`fa800000
fffff880`030b7ea2 00220000`0000746f : 00000000`00000000 ffff0000`00000000 ad200000`0000ffff 2f89ffff`fa800e6d : 0x2450ffff`f8800480
fffff880`030b7eaa 00000000`00000000 : ffff0000`00000000 ad200000`0000ffff 2f89ffff`fa800e6d a050ffff`f8800480 : 0x220000`0000746f


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KeReleaseSpinLock+2f
fffff800`02adac7f c3              ret

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!KeReleaseSpinLock+2f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x1E_nt!KeReleaseSpinLock+2f

BUCKET_ID:  X64_0x1E_nt!KeReleaseSpinLock+2f

Followup: MachineOwner
---------

Debug session time: Mon Jan 24 01:35:24.528 2011 (GMT-5)
System Uptime: 0 days 0:20:39.839
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8800483a8f1, fffff88007d8e8c0, 0}

Probably caused by : hardware ( dxgmms1!VidSchiSubmitCommandPacketToQueue+129 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8800483a8f1, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007d8e8c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
dxgmms1!VidSchiSubmitCommandPacketToQueue+129
fffff880`0483a8f1 48f6877808000002 test    byte ptr [rdi+878h],2

CONTEXT:  fffff88007d8e8c0 -- (.cxr 0xfffff88007d8e8c0)
rax=0000000000000000 rbx=fffffa800cb0e990 rcx=0000000000000000
rdx=fffffa800ce85d30 rsi=fffffa800fe8e9c0 rdi=fffffa800e4cf010
rip=fffff8800483a8f1 rsp=fffff88007d8f298 rbp=fffffa800f0eb000
 r8=fffffa800f0eb000  r9=0000000000000000 r10=000001e100000000
r11=fffff88007d8f270 r12=fffffa800e345601 r13=fffffa800e3456e0
r14=0000000000000001 r15=fffffa800e4cf010
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
dxgmms1!VidSchiSubmitCommandPacketToQueue+0x129:
fffff880`0483a8f1 48f6877808000002 test    byte ptr [rdi+878h],2 ds:002b:fffffa80`0e4cf888=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Wow.exe

CURRENT_IRQL:  0

MISALIGNED_IP: 
dxgmms1!VidSchiSubmitCommandPacketToQueue+129
fffff880`0483a8f1 48f6877808000002 test    byte ptr [rdi+878h],2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800483a8f1

STACK_TEXT:  
fffff880`07d8f298 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiSubmitCommandPacketToQueue+0x129


FOLLOWUP_IP: 
dxgmms1!VidSchiSubmitCommandPacketToQueue+129
fffff880`0483a8f1 48f6877808000002 test    byte ptr [rdi+878h],2

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidSchiSubmitCommandPacketToQueue+129

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff88007d8e8c0 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_dxgmms1.sys

BUCKET_ID:  X64_IP_MISALIGNED_dxgmms1.sys

Followup: MachineOwner
---------

XPhile2012 · Jan 25, 2011

Happened again today.
Attaching the health scan and report below. Could you please see if it is similar to the previews scans?
Also, running memtest now. Will report results in a few hours when it completes.

CarlTR6 · Jan 26, 2011

Bugcheck 7E, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

Bugcheck A, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

The first of the two dumps blame dxgmms1.sys, Windows system Direct X driver; the second blames ntkrnlmp.exe, Windows system core file. Neither is likely to be the real cause. Your perfmon reports are very similar.

Are you running any kind of a third party security program, besides Spybot and AVG, such as a banking ID security program, a Wi-Fi security program, a keylogger security program, a gaming security program, etc? I recommend that you uninstall Spybot. TeaTimer has been known to cause conflicts on Win 7 systems. Your dumps are similar to those when a third party security program is causing conflicts. Download, install, and update Malwarebytes (free). Use it as an on demand scanner. It generally runs very well with Win 7.

Completely uninstall AVG using this removal tool: Tool (64 bit). If you are running AVG Identity Protection, remove it with this tool: Tool. AVG is a known cause of BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in its place. Many third party security programs conflict with Win 7 due to Win 7's own internal security coding.

Follow these three suggestions, reboot and see how your system runs. Please post back and let us know.

Code:

Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a64000 PsLoadedModuleList = 0xfffff800`02ca1e50
Debug session time: Tue Jan 25 21:36:22.993 2011 (GMT-5)
System Uptime: 0 days 1:23:56.304
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc000001d, fffff8800480af73, fffff880064b5958, fffff880064b51c0}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSwitchContextWithCheck+123 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff8800480af73, The address that the exception occurred at
Arg3: fffff880064b5958, Exception Record Address
Arg4: fffff880064b51c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
dxgmms1!VidSchiSwitchContextWithCheck+123
fffff880`0480af73 7432            je      dxgmms1!VidSchiSwitchContextWithCheck+0x157 (fffff880`0480afa7)

EXCEPTION_RECORD:  fffff880064b5958 -- (.exr 0xfffff880064b5958)
ExceptionAddress: fffff8800480af73 (dxgmms1!VidSchiSwitchContextWithCheck+0x0000000000000123)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880064b51c0 -- (.cxr 0xfffff880064b51c0)
rax=0000000000000000 rbx=fffffa800de15090 rcx=0000000000000000
rdx=fffffa800cd99de0 rsi=fffffa800f412010 rdi=0000000000000001
rip=fffff8800480af73 rsp=fffff880064b5b90 rbp=fffffa800f461000
 r8=0000000000000002  r9=0000000000000000 r10=fffffa800f4127e0
r11=fffff880064b5b70 r12=000000000de15090 r13=fffff880064b5d00
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
dxgmms1!VidSchiSwitchContextWithCheck+0x123:
fffff880`0480af73 7432            je      dxgmms1!VidSchiSwitchContextWithCheck+0x157 (fffff880`0480afa7) [br=1]
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x7E

PROCESS_NAME:  System

CURRENT_IRQL:  2

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

LAST_CONTROL_TRANSFER:  from fffff8800480b193 to fffff8800480af73

FAILED_INSTRUCTION_ADDRESS: 
dxgmms1!VidSchiSwitchContextWithCheck+123
fffff880`0480af73 7432            je      dxgmms1!VidSchiSwitchContextWithCheck+0x157 (fffff880`0480afa7)

STACK_TEXT:  
fffff880`064b5b90 fffff880`0480b193 : fffffa80`0f412010 fffffa80`0de15090 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiSwitchContextWithCheck+0x123
fffff880`064b5bf0 fffff880`04837e7a : 00000000`00000000 fffffa80`0de15090 00000000`00000080 fffffa80`0f412010 : dxgmms1!VidSchiScheduleCommandToRun+0xa7
fffff880`064b5d00 fffff800`02d78c06 : 00000000`04d48178 fffffa80`0f3bf060 fffffa80`0ca7c9e0 fffffa80`0f3bf060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`064b5d40 fffff800`02ab2c26 : fffff800`02c4ee80 fffffa80`0f3bf060 fffff800`02c5cc40 fffff880`01224a90 : nt!PspSystemThreadStartup+0x5a
fffff880`064b5d80 00000000`00000000 : fffff880`064b6000 fffff880`064b0000 fffff880`064b5690 00000000`00000000 : nt!KxStartSystemThread+0x16


FOLLOWUP_IP: 
dxgmms1!VidSchiSwitchContextWithCheck+123
fffff880`0480af73 7432            je      dxgmms1!VidSchiSwitchContextWithCheck+0x157 (fffff880`0480afa7)

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VidSchiSwitchContextWithCheck+123

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

STACK_COMMAND:  .cxr 0xfffff880064b51c0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_dxgmms1!VidSchiSwitchContextWithCheck+123

BUCKET_ID:  X64_0x7E_BAD_IP_dxgmms1!VidSchiSwitchContextWithCheck+123

Followup: MachineOwner
---------

Debug session time: Tue Jan 25 22:00:38.723 2011 (GMT-5)
System Uptime: 0 days 0:18:32.034
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {38802674, 2, 0, fffff80002a86d7d}

Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+6d )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000038802674, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a86d7d, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb30e0
 0000000038802674 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiProcessExpiredTimerList+6d
fffff800`02a86d7d 4885c0          test    rax,rax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff88003046680 -- (.trap 0xfffff88003046680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800f329100
rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a86d7d rsp=fffff88003046810 rbp=0000000000011673
 r8=fffff880009b4301  r9=0000000000000006 r10=0000000000000073
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KiProcessExpiredTimerList+0x6d:
fffff800`02a86d7d 4885c0          test    rax,rax
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a7aca9 to fffff80002a7b740

STACK_TEXT:  
fffff880`03046538 fffff800`02a7aca9 : 00000000`0000000a 00000000`38802674 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03046540 fffff800`02a79920 : 00000000`00000000 fffffa80`0f329120 fffff880`03046740 fffffa80`0e65ca30 : nt!KiBugCheckDispatch+0x69
fffff880`03046680 fffff800`02a86d7d : fffffa80`0f329120 fffffa80`0eda3478 fffffa80`0eda3478 00000000`00000102 : nt!KiPageFault+0x260
fffff880`03046810 fffff800`02a874be : 00000002`96d3086f fffff880`03046e88 00000000`00011673 fffff880`009b53e8 : nt!KiProcessExpiredTimerList+0x6d
fffff880`03046e60 fffff800`02a86cb7 : fffff880`009b21c5 fffffa80`00011673 fffffa80`0dce3d38 00000000`00000073 : nt!KiTimerExpiration+0x1be
fffff880`03046f00 fffff800`02a81865 : 00000000`00000000 fffffa80`0f281210 00000000`00000000 fffff880`0526f588 : nt!KiRetireDpcList+0x277
fffff880`03046fb0 fffff800`02a8167c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
fffff880`064fb6e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiProcessExpiredTimerList+6d
fffff800`02a86d7d 4885c0          test    rax,rax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiProcessExpiredTimerList+6d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+6d

BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+6d

Followup: MachineOwner
---------

XPhile2012 · Jan 28, 2011

Again, thank you so much for your help and time in dealing with my problem. You are a really great guy!
I followed your instructions and have uninstalled Spybot and AVG.

CarlTR6 · Jan 28, 2011

Good job. Let us know if this helps your system.

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