Explorer Crashes when trying to share a folder

shaker1117

New member
Local time
6:30 PM
Messages
4
I am using Windows 7 Home Premium x64 and when I select a folder on my hdd, right click, properties, then left click on the share tab. When this happens explorer hangs/crashes. How can I find out how to make this stop? The only way I know to cause this to stop is by disabling the network adapter, then everything goes back to normal and it works just fine. Any ideas.
 

My Computer

Computer Manufacturer/Model Number
NVidia
OS
Microsoft Windows 7 Home Premium x 64 - 6.1.7600 Build 7600
CPU
Intel(R) Core(TM) 2 Quad CPU Q6600 @ 2.4 GHz
Motherboard
EVGA nForce 780i SLI
Memory
2 x Corsair 1024MB XMS2 6400 800Mhz 5-5-5-12
Graphics Card(s)
NVidia GeForce 8800GT
Sound Card
High Definition Audio Device - Microsoft
Monitor(s) Displays
Dell 2007WFP X 2
Screen Resolution
1680x1050 x 2
Hard Drives
Hitachi HDP725032GLA SCSI Disk (300GB)
ST310003 40AS SCSI Disk (1TB)
ST310003 40AS SCSI Disk (1TB)
PSU
Thermaltake 750W
Case
Cooler Master Cosmos
Cooling
Water Cooled
Keyboard
Logitech MX5000 Bluetooth
Mouse
Logitech MX5000 Bluetooth
Internet Speed
10Mbs
Hi! shaker1117, welcome to 7F :)

My initial response would be to have you update your Network adapter (NA) drivers, but you offer no other information.
How do I fix network adapter problems?

This link has more on troubleshooting NA problems:
Search Results - Microsoft Windows

You do not have your System Specs filled out see Zidane24's post #4 here:
http://www.sevenforums.com/general-discussion/8-forum-rules-info-please-read.html#post256049

Programs to help you gather your Specs:
Speccy - System Information - Free Download
SIW | Download Free version at bottom
Belarc Advisor - Free Personal PC Audit
Download Everest Home Edition 2.20 Free - Everest Home Edition - a freeware system information, system diagnostics and benchmarking solution - Softpedia

It would also help if you followed the instructions here:
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
It will create a comprehensive set of files that myself or other BSOD gurus can use to decipher your problem.

The more information you can offer helps us help you.
If I knew what your system was I could of helped you find the proper NA drivers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
I have updated my system specs. I can try to give you a dump of when explorer.exe crashes, but I am unsure of how exactly to go about that. It is not causing a BSOD, but if the method you listed will work I can do that, just let me know. They are built in network adapters on the mother board (WAN Miniport SSTP)
 
Last edited:

My Computer

Computer Manufacturer/Model Number
NVidia
OS
Microsoft Windows 7 Home Premium x 64 - 6.1.7600 Build 7600
CPU
Intel(R) Core(TM) 2 Quad CPU Q6600 @ 2.4 GHz
Motherboard
EVGA nForce 780i SLI
Memory
2 x Corsair 1024MB XMS2 6400 800Mhz 5-5-5-12
Graphics Card(s)
NVidia GeForce 8800GT
Sound Card
High Definition Audio Device - Microsoft
Monitor(s) Displays
Dell 2007WFP X 2
Screen Resolution
1680x1050 x 2
Hard Drives
Hitachi HDP725032GLA SCSI Disk (300GB)
ST310003 40AS SCSI Disk (1TB)
ST310003 40AS SCSI Disk (1TB)
PSU
Thermaltake 750W
Case
Cooler Master Cosmos
Cooling
Water Cooled
Keyboard
Logitech MX5000 Bluetooth
Mouse
Logitech MX5000 Bluetooth
Internet Speed
10Mbs
When you go to Device Manager does the listing for the WAN Miniport SSTP have a :warn: yellow triangle next to it?

When was the last time you updated your McAfee program? I am seeing a warning with MCSVHOST.EXE
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
There is not a Yellow Triangle next to anything in the device manager list. The network controllers are called "Nvidia NForce Networking Controller" and "Nvidia NForce Networking Controller #2" only one is active thought.

McAfee is currently up to date.

This issue occurred after I switched out my wireless router and I had to reset up my network. Then I had issues with my shared folders. I cannot see that the router itself could cause the issue, but that is just me.
 

My Computer

Computer Manufacturer/Model Number
NVidia
OS
Microsoft Windows 7 Home Premium x 64 - 6.1.7600 Build 7600
CPU
Intel(R) Core(TM) 2 Quad CPU Q6600 @ 2.4 GHz
Motherboard
EVGA nForce 780i SLI
Memory
2 x Corsair 1024MB XMS2 6400 800Mhz 5-5-5-12
Graphics Card(s)
NVidia GeForce 8800GT
Sound Card
High Definition Audio Device - Microsoft
Monitor(s) Displays
Dell 2007WFP X 2
Screen Resolution
1680x1050 x 2
Hard Drives
Hitachi HDP725032GLA SCSI Disk (300GB)
ST310003 40AS SCSI Disk (1TB)
ST310003 40AS SCSI Disk (1TB)
PSU
Thermaltake 750W
Case
Cooler Master Cosmos
Cooling
Water Cooled
Keyboard
Logitech MX5000 Bluetooth
Mouse
Logitech MX5000 Bluetooth
Internet Speed
10Mbs
In your one dump file ($evtx_app_dump)I'm seeing
Code:
0xC0000005 -
STATUS_ACCESS_VIOLATION

0xC0000374 -
STATUS_HEAP_CORRUPTION
The first indicates a memory access violation occurred. This could easily be
a result of the second error, the heap corruption depending on where the corruption occurs.

Most instances indicate heap corruption is difficult to track down as it can appear to be random.
A corrupt heap is almost certainly an application-caused issue.

Vista, and now Windows 7 checks for these things in an attempt to avoid random crashes at some later point.
MS's previous OS's did not check for this error, it just crashed.


There is not a Yellow Triangle next to anything in the device manager list. The network controllers are called "Nvidia NForce Networking Controller" and "Nvidia NForce Networking Controller #2" only one is active thought.
This issue occurred after I switched out my wireless router and I had to reset up my network.
So, the original router went south, and you went and purchased a new one that was exactly the same as the original, Yes or no?

Then you installed the drivers that came with the new router, Yes or no?

How do you know which one is active for the new router? Usually when a similar set of files are installed for any application the new files for that application become "Nvidia NForce Networking Controller(2)" The suffix (x) is important here.
Then, if for whatever reason another set is installed that set would become (3), and it is the newest.

My point is, check/compare the dates on both sets of files, and delete which ever set is older than when you did the reset of your routers.

Make sure they are gone, if necessary use a third-party like Piriform - Download CCleaner or Download Revo Uninstaller Freeware

Optimally it would be best to un-install both sets of Folders/Files for "Nvidia NForce Networking Controller" then re-install the newest.

Do not forget to reboot/restart after both un-installation, and re-installation.

Then try to share your files.

McAfee is currently up to date.
There may be a mis-understanding here. I need to know if the program itself is up to date, not the definitions.

To my knowledge here are the latest versions:
Product & Platform Version
McAfee VirusScan.............7.0
McAfee Firewall................4.0
McAfee QuickClean...........3.0
McAfee Utilities................4.02
McAfee Internet Security..5.0

The MCSVHOST.EXE file was causing a lot of trouble until the program was upgraded.

This issue occurred after I switched out my wireless router and I had to reset up my network. Then I had issues with my shared folders. I cannot see that the router itself could cause the issue, but that is just me.
It may not be the router itself, but I'm leaning towards its support. i.e. the installation file.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Let me be more specific. There are literally two ethernet connections. I have one disabled and use the other one exclusively. The motherboard has two built in ethernet ports. I just uninstalled the original driver and downloaded the latest one from nvidia's website.

My old wireless router a Linksys WRT120N bit the dust and I bought a Linksys E2000 to replace it. I never installed any of linksys drivers etc. with the first or the newest one as I do not feel there software is necessary.

I just uninstalled and reinstalled the newest version of mcafee last week.
McAfee Security Center
Version: 10.5
Build: 10.5.221
Affld: 755

McAfee Virus Scan
Version: 14.5
Build 14.5.140
DAT Version: 6355
Engine Version: 5400.158

McAfee Personal Firewall
Version: 11.5
Build: 11.5.141

McAfee SiteAdvisor
Version: 3.1
Build 3.1.0.175
Affld: 755

McAfee Anti-Spam
Version: 11.5
Build: 11.5.141
Content Version: 3764
Engine Version: 2.2.0.9149

McAfee Parental Controls
Version 12.5
Build 12.5.113

McAfee Online Backup
Version: 2.5
Build: 2.5.137

McAfee QuickClean and Shredder
Version: 10.5
Build 10.5.111
 

My Computer

Computer Manufacturer/Model Number
NVidia
OS
Microsoft Windows 7 Home Premium x 64 - 6.1.7600 Build 7600
CPU
Intel(R) Core(TM) 2 Quad CPU Q6600 @ 2.4 GHz
Motherboard
EVGA nForce 780i SLI
Memory
2 x Corsair 1024MB XMS2 6400 800Mhz 5-5-5-12
Graphics Card(s)
NVidia GeForce 8800GT
Sound Card
High Definition Audio Device - Microsoft
Monitor(s) Displays
Dell 2007WFP X 2
Screen Resolution
1680x1050 x 2
Hard Drives
Hitachi HDP725032GLA SCSI Disk (300GB)
ST310003 40AS SCSI Disk (1TB)
ST310003 40AS SCSI Disk (1TB)
PSU
Thermaltake 750W
Case
Cooler Master Cosmos
Cooling
Water Cooled
Keyboard
Logitech MX5000 Bluetooth
Mouse
Logitech MX5000 Bluetooth
Internet Speed
10Mbs
Those McAfee versions are much better!

If you can bear with me, I have asked other BSOD Gurus to look at your situation. Hopefully we can receive a response by later today.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Try temporarily disabling the McAfee Firewall and see if the problem goes away.

Are you also running the built-in Win 7 Firewall?
 

My Computer

Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
Back
Top