Windows 7 Sound gone after Sleep mode Help

[Martin7R]

Hello dear friends,

There is a weird sound issue:
When I put my Pc on sleep mode and after wake-up the sound is gone and videos are lagging (1frame per 2 seconds).In device manager, it says all audio drivers are working properly, only restarting the PC fix the problem.

But I definitely need to use Sleep mode and that sound issue is really annoying.

Special thanks to helpers.

 

[Anak]

Hello Martin,

Have you tried to update the drivers for your Integrated Realtek Sound device?

I would have help you find them, but I do not see a manufacturer listed in your specs.

 

[Martin7R]

Hello Martin,

Have you tried to update the drivers for your Integrated Realtek Sound device?

I would have help you find them, but I do not see a manufacturer listed in your specs.

where do I find manufacturer?

 

[Anak]

What are we dealing with here, a desktop or Lap?

You could try typing msinfo.exe into the run Search box and it should show you your specs.
Or, you could download Speccy.


EDIT:
Apologies that should of been Search instead of run

 

[Martin7R]

What are we dealing with here, a desktop or Lap?

You could try typing msinfo.exe into the run Search box and it should show you your specs.
Or, you could download Speccy.


EDIT:
Apologies that should of been Search instead of run

Desktop, gimme a sec ill check it out the manufacturer

Edit:There's no msinfo.exe in search
What manufacturer do you mean? Motherboard? I have on board realtek audio and audio draivers by nvidia too..

 

[Martin7R]

 

[Anak]

Okay....Try typing System info into search.

What manufacturer do you mean?

Who built your machine, you or Dell, Gateway, etc. we would also need the model number.

If you, then we would have to try and locate them by the MB mfg.

Can you explain why, if you have on-board realtek you also have nividia too?

 

[Martin7R]

Okay....Try typing System info into search.

What manufacturer do you mean?

Who built your machine, you or Dell, Gateway, etc. we would also need the model number.

If you, then we would have to try and locate them by the MB mfg.

Can you explain why, if you have on-board realtek you also have nividia too?

Yes I built my PC, and I really don't know why theres also with nvidia, when I have installed nvidia latest driver it automatically installed HD audio driver..

 

[Anak]

Martin check this out. It has a few troubleshooters, and maybe a Fix-It:
No sound in Windows

Steve

 

[Martin7R]

Martin check this out. It has a few troubleshooters, and maybe a Fix-It:
No sound in Windows

Steve

Hmm i tried to fix step by step like described in the link, but no results.. I don't get it what the problem could be

 

[Martin7R]

Edit:
Hardware troubleshooter:
Problems found: Hardware changes might not have been detected.


and how do i fix that thing, theres no option at troubleshooter, just detects...

 

[Anak]

Go to Step #3 Update Drivers, read the first paragraph.

Then scroll down to Windows 7 and follow the instructions for updating.

But, before you check for updates make sure you go to: Control Panel\All Control Panel Items\Windows Update\Change settings and have all the boxes checked, You may also want to change the way it updates by Opening the Important Updates box and choosing "Check for updates, but let me choose" option, click OK, then run updates.

This will check to see if there are any updates for your sound equipment.

Let me know if, when you type update in the search box if you see any other options for updating like for your gigabyte MB or Device Drivers, okay?

I have to go out for 'bout an hour, but I'll will check back.

 

[Martin7R]

Go to Step #3 Update Drivers, read the first paragraph.

Then scroll down to Windows 7 and follow the instructions for updating.

But, before you check for updates make sure you go to: Control Panel\All Control Panel Items\Windows Update\Change settings and have all the boxes checked, You may also want to change the way it updates by Opening the Important Updates box and choosing "Check for updates, but let me choose" option, click OK, then run updates.

This will check to see if there are any updates for your sound equipment.

Let me know if, when you type update in the search box if you see any other options for updating like for your gigabyte MB or Device Drivers, okay?

I have to go out for 'bout an hour, but I'll will check back.

There is only new update for logitech webcam and win7 sp 1 .

 

[Anak]

Then go ahead and start the update for the SP1, that alone may correct the problem your having.

Before you begin

Before you install SP1, we recommend you do the following:

• If you have any prerelease versions of SP1 installed, uninstall them before installing the final release version of SP1. To do this, follow the instructions in "Uninstalling SP1" in this topic.
• Back up your important files to an external location, such as an external hard disk, DVD or CD, USB flash drive, or network folder. For more information, search "Backing up files and folders" in Help and Support.
• If you're using a laptop computer, connect it to an AC electrical outlet and don't unplug or restart the computer during installation.
• Some antivirus software might prevent SP1 from installing, or might slow down the installation. You can try temporarily disabling your antivirus software. If you do so, be sure that you're aware of the risks involved, and be sure to re-enable it after the service pack is installed.

Source:Learn how to install Windows 7 Service Pack 1 (SP1)
Also read the one below: Installing SP1 using windows update (recommended)

Depending on your internet speed you should be done in about an hour.

If the download stalls, try it again. It took me two tries before it finished.

If you do get any errors document and report back.

No errors? Then double check your sleep settings allow the machine to go to sleep.

Re-awaken and see if you have sound.

Please post back to let us know how it went.

 

[Tepid]

Here is your motherboard drivers direct from Gigabyte.
I would reinstall the Audio Drivers from there.
GIGABYTE - Motherboard - Socket AM3 - GA-MA74GMT-S2 (rev. 1.0)

Next I would run SFC \scannow to check file system

You could also try the Realtek High Definition Audio Codecs Drivers direct from Realtek site.
The latest version as of this post is R2.57

 

[Martin7R]

Here is your motherboard drivers direct from Gigabyte.
I would reinstall the Audio Drivers from there.
GIGABYTE - Motherboard - Socket AM3 - GA-MA74GMT-S2 (rev. 1.0)

Next I would run SFC \scannow to check file system

You could also try the Realtek High Definition Audio Codecs Drivers direct from Realtek site.
The latest version as of this post is R2.57

I remind myself that when I finished building my PC ,after installing windows in service, I installed network adapter and realtek with the disc which came with motherboard.Afterward I went to network and downloaded latest nvidia drivers, till there was working all properly, afer sleep there were sound like normally.
But i remember after installing some windows updates, that issue came out...


maybe that post helps to realize the problem..

Thanks for your recommendations, I will try sfc /runnow command , see if that helps

 

[Martin7R]

 

[Anak]

Windows Updates can have that affect on some machines.

The issue after "certain" updates may be corrected now that you have SP1 installed. windows can get "cranky" if it runs into improperly built drivers.

 

[Martin7R]

. windows can get "cranky" if it runs into improperly built drivers.

in such case, reinstalling the driver fixes that ?

 

[Anak]

It may or may not. Just make sure the driver you are looking to download is newer than the one you already have.