My audio isn't working!

D

duongducminh

New member
Local time
6:10 AM
Messages
100
hi, i have a new windows 7 installed and i wanted to play music, but my audio isn't working. The speaker toolbar down the bottom right has a 'Red cross' on it. it says "no audio output device is installed. i went to device manager and on "high definition audio device" has an exclamation mark. the description says device cannot start. (code 10).
how can i get my audio to work? :(
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
In the BIOS, is onboard audio enabled?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
huh? sorry, my IT skils isn't that good.
how do i do that?
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
Give more info on your setup like motherboard name or computer name.
Look at my specs and you'll see what I mean.
Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
duongducnimh,
Do you have your manual in paper form or pdf form? If no manual please go grab it off Compaq's download site if available. In it lookup how to enter into the system bios and then how to get to the audio devices and see what's there. Remember to likely hit F10 and save your new settings with the on-board audio device enabled and let us know if you are still having problems.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
my onboard audio is enabled.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
is this a driver problem or what?
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
i tried "microsoft fix it", it also reinstalled the device driver software but it says "device driver software was not successfully installed."
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
Your Asus mobo came with a disk of drivers, please use that disk and find the audio driver or drivers and install them from this disk. After this is done please re-boot system and test for audio. After this then you can go to device manager and select driver update from the audio device and have windows find the latest driver or with the name of the device and driver version you can go to the manufacturers website and search for latest or just leave well enough along with the provided driver on Asus disk!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
Found on another site:

1. OPEN YOUR "CONTROL PANEL"...THEN OPEN "HARDWARE AND SOUND"
2. LOOK FOR AND CLICK OPEN "DEVICE MANAGER"
3. SCROLL DOWN TO '' SOUND,VIDEO AND GAME CONTROLLER''
4. RIGHT CLICK "SOUND VIDEO AND GAME OPTION"...THEN AN OPTION WILL COME UP SAYING..."SCAN FOR HARDWARE CHANGES"...CLICK IT AND HEY PRESTO...YOUR SOUNDS AND VIDEO AND EVERYTHING IS WORKING!
Click to expand...


Another possible solution: YouTube - Solution to No Audio Output Device is installed


 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
linnemeyerhere said:
Your Asus mobo came with a disk of drivers, please use that disk and find the audio driver or drivers and install them from this disk. After this is done please re-boot system and test for audio. After this then you can go to device manager and select driver update from the audio device and have windows find the latest driver or with the name of the device and driver version you can go to the manufacturers website and search for latest or just leave well enough along with the provided driver on Asus disk!
Click to expand...

i bought this computer from garage sale. it did not come with a disk :(
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
AstaLaVista said:
Found on another site:

1. OPEN YOUR "CONTROL PANEL"...THEN OPEN "HARDWARE AND SOUND"
2. LOOK FOR AND CLICK OPEN "DEVICE MANAGER"
3. SCROLL DOWN TO '' SOUND,VIDEO AND GAME CONTROLLER''
4. RIGHT CLICK "SOUND VIDEO AND GAME OPTION"...THEN AN OPTION WILL COME UP SAYING..."SCAN FOR HARDWARE CHANGES"...CLICK IT AND HEY PRESTO...YOUR SOUNDS AND VIDEO AND EVERYTHING IS WORKING!
Click to expand...


Another possible solution: YouTube - Solution to No Audio Output Device is installed
Click to expand...

this brought me to the installation of the driver again and in the end, it ended up with "driver software was not succesfully installed." :cry:
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
NOt to alarm you or anything but, do you see a pattern here? :O

BYE BYE ASUS - ASUS Ai Proactive P5P800 Motherboard - Epinions.com

Ok, this is the main Asus Support site but since you don't specify whether you have a 32 or 64 bit version I can't continue. It seems your board does not have Win7 drivers but I have to assume that Vista 32 or 64 drivers should suffice.

Download, install and restart your pc and hope for the best ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
oh i see, dw i'm gonna throw my computer out, its getting old, i'm getting a new one tomorrow.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension E520 Desktop/PC
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentinum(R) D CPU 2.80 GHz - Dual Core
Motherboard
Dell Inc. 0WG864
Memory
3.5 GB
Graphics Card(s)
Asus Geforce 8500GT
Monitor(s) Displays
Asus PG191
Screen Resolution
1280 x 1024
Hard Drives
320GB
Internet Speed
26.78 Mbps
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