I've completely lost all playback in media player

sukru

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I hope there are windows media player diagnostic procedures.

I've realized that all the media player playback functionality has been lost. I cannot even play sample wma files that comes with Windows. No videos in standalone player or Firefox/IE plugins work either.

Media Center can play recorded TV.
Zune software can play everything.
And I checked with something called codec_sniper, most of the codecs in the system are OK.
I can also use PowerDVD, even for BluRay playback.

So it is the WMP that has the problem.

I recently upgraded to 7100 x64. I had no problems on 7000 x64 with the same setup (same video drivers, same software, and btw "upgrade" was actually a reinstall).

Are there any diagnostic procedures to find out what is wrong?

==== Ok, I solved the problem. The culprit was the Creative Driver...
 
Last edited:

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windows 7Athlon X2 5000+4GBVisionTek Radeon 3870 OC
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Dell
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windows 7
CPU
Athlon X2 5000+
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4GB
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VisionTek Radeon 3870 OC
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Creative Audigy Platinium
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Dell 2408WFP
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1920x1200
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I had a similar issue and found out it was the registry cleaner that caused the problems, have you used one?
 

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Win7 7201 x64E8400 @ 3.4ghz (don't need it at 3.6 all the ...Corsair 4GB Kit (2x2GB) DDR2 800MHz/PC2-6400 ...HD 3870 OC Edition
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Win7 7201 x64
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E8400 @ 3.4ghz (don't need it at 3.6 all the time)
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Asus P5KC
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Corsair 4GB Kit (2x2GB) DDR2 800MHz/PC2-6400 XMS2
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HD 3870 OC Edition
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Soundblaster X-Fi XtremeGamer
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Samsung 930BF
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1280 x 1024
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Seagate 250gb 7200RPM SATA
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Toughpower 750w
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Lian Li PC-A17B
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Arctic Cooling Freezer 7 Pro
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Logitech media keyboard elite
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Logitech MX518
I don't remember doing a registry cleanup.

I'm suspicious of three things:
* Creative drivers
* PowerDVD
* Virtual XP Mode (installed WMP11 and iTunes in it)

Is there a way to check "why" exactly it is not working?

Btw the error message is:
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

To be sure I downloaded Media Player Classic, and it plays the files fine. So I have the codecs.
 

My Computer My Computer

At a glance

windows 7Athlon X2 5000+4GBVisionTek Radeon 3870 OC
Computer Manufacturer/Model Number
Dell
OS
windows 7
CPU
Athlon X2 5000+
Memory
4GB
Graphics Card(s)
VisionTek Radeon 3870 OC
Sound Card
Creative Audigy Platinium
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hard Drives
1 x 1TB (WD Caviar Black)
1 x 1TB (Samsung)
WMP

I don't remember doing a registry cleanup.

I'm suspicious of three things:
* Creative drivers
* PowerDVD
* Virtual XP Mode (installed WMP11 and iTunes in it)

Is there a way to check "why" exactly it is not working?

Btw the error message is:


To be sure I downloaded Media Player Classic, and it plays the files fine. So I have the codecs.

You might be able to get more info by going into event viewer and see if there are error messages relating to WMP.

Powerdvd probalby not causing this, virtual pc maybe but doubt it. could be creative drivers.

Need more info

Ken
 

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HP Pavillion dv-7 1005 Tx
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Win 8 Release candidate 8400
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[email protected]
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4 gigs
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Nvidia 9600M
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HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I could not find anything related to this in the event log.

I think the only option for me is a clean windows reinstall at the moment.
 

My Computer My Computer

At a glance

windows 7Athlon X2 5000+4GBVisionTek Radeon 3870 OC
Computer Manufacturer/Model Number
Dell
OS
windows 7
CPU
Athlon X2 5000+
Memory
4GB
Graphics Card(s)
VisionTek Radeon 3870 OC
Sound Card
Creative Audigy Platinium
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hard Drives
1 x 1TB (WD Caviar Black)
1 x 1TB (Samsung)
clean install

I could not find anything related to this in the event log.

I think the only option for me is a clean windows reinstall at the moment.

Absolutely. Sorry I couldn't help more but a clean install will get rid of the problem.

ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Did you try sfc /scannow ?
 

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Windows 7, Windows Vista Ultimate, Ubuntu 9.042.4 Core24 GBnVidia 7950 GT
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Home made/ MSI Neo-F P965 Express
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Windows 7, Windows Vista Ultimate, Ubuntu 9.04
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2.4 Core2
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MSI P965 Neo
Memory
4 GB
Graphics Card(s)
nVidia 7950 GT
Sound Card
Audigy 4 with Klipsch Promedia THX 2.1
Monitor(s) Displays
Samsung 930b
Screen Resolution
1280 x 1024
Hard Drives
260 GB SATA, 500 GB SATA (Data)
PSU
400 W
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Ultra something or another
Cooling
Fans
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Dell quite-key
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MS Optical USB
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C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

I'm waiting to find enough free time to do a reinstall. We should have a way to automate installation of Office, Drivers, Firefox, and all the other things.
 

My Computer My Computer

At a glance

windows 7Athlon X2 5000+4GBVisionTek Radeon 3870 OC
Computer Manufacturer/Model Number
Dell
OS
windows 7
CPU
Athlon X2 5000+
Memory
4GB
Graphics Card(s)
VisionTek Radeon 3870 OC
Sound Card
Creative Audigy Platinium
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hard Drives
1 x 1TB (WD Caviar Black)
1 x 1TB (Samsung)
I'm waiting to find enough free time to do a reinstall. We should have a way to automate installation of Office, Drivers, Firefox, and all the other things.

Actually when you re-install and get everything the way you want it do a backup and if you ever get in this position all you have to do is retore from taht back up and you will be set. I do thst sbout once a month just to keep the system clean

ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Out of a hunch, I did a "rollback" of the creative driver. And after rebooting WMP started to work again!

And I am still able to run Creative applications, and also SPDIF decoder has been fixed.

Thanks to everyone who enabled me to be persistent.
 

My Computer My Computer

At a glance

windows 7Athlon X2 5000+4GBVisionTek Radeon 3870 OC
Computer Manufacturer/Model Number
Dell
OS
windows 7
CPU
Athlon X2 5000+
Memory
4GB
Graphics Card(s)
VisionTek Radeon 3870 OC
Sound Card
Creative Audigy Platinium
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hard Drives
1 x 1TB (WD Caviar Black)
1 x 1TB (Samsung)
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