BSOD after choosing gateway in Maplesea

[CloudyCloud]

My Window 7 is:
- x86
- the original installed OS on the system
- OEM = came pre-installed on system

- What is the age of system (hardware)?
1 year

- What is the age of OS installation (have you re-installed the OS?)
1, and no.

note:
The BSODs that happened in December stop happening after I uninstall daemon tools, so I thought that there shouldn't be any problem anymore.
But after I install the newest update for window 7(KB976902), the BSODs happen again after I start Maplesea and choose the gateway.

the picture:

 

[yowanvista]

The crash was caused by Maplesea which is known to cause BSODs on somw Windows7 systems, remove/update this software

BUGCHECK_STR:  0x8E

PROCESS_NAME:  MapleStory.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 738b5792 to 83092347

You also have extremely old drivers on your system
wanatw4.sys is related to your America Online Software Wan miniport (ATW) service
Update or remove it as it is obsolete

wanatw4.sys        0x933f5000    0x933fa020    0x00005020    0x3d343a62    [B][COLOR=Red]16/07/2002[/COLOR][/B] 19:23:14

Update your Intel Raid Stoport driver http://www.intel.com/support/detect.htm

iirsp.sys        0x8c121000    0x8c131000    0x00010000    0x439f4191    [COLOR=Red][B]14/12/2005[/B][/COLOR] 01:48:01

Update your Adaptec driver(probably a raid driver) http://www.adaptec.com/en-us/downloads/

adpu320.sys        0x8be00000    0x8be26000    0x00026000    0x45e4c6bc    [COLOR=Red][B]28/02/2007[/B][/COLOR] 04:03:08

All these need to be updated:

arc.sys        0x8c080000    0x8c096000    0x00016000    0x4656041a    25/05/2007 01:31:06                
LVUSBSta.sys        0x9e389000    0x9e391900    0x00008900    0x470ece35    12/10/2007 05:30:29                
SiSRaid2.sys        0x8c5b9000    0x8c5c6000    0x0000d000    0x48da84c1    24/09/2008 22:19:45                
sisraid4.sys        0x8c5c6000    0x8c5dc000    0x00016000    0x48e3f116    02/10/2008 01:52:22                
Mkd2kfNt.sys        0x8a6da000    0x8a6fa000    0x00020000    0x48f851ce    17/10/2008 12:50:22                
adp94xx.sys        0x8bd57000    0x8bdc1000    0x0006a000    0x4939c07b    06/12/2008 03:59:55                
lsi_fc.sys        0x8c131000    0x8c14b000    0x0001a000    0x493ef11f    10/12/2008 02:28:47

Updating drivers

- search Google for the name of the drivers (all listed above)
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[CloudyCloud]

But I wonder whether it is possible that update for window 7 (kb976902) can be the reason.

before that is installed to this computer, I have no BSOD.
but after that is installed, whenever I start Maplesea, I get BSOD.

 

[CloudyCloud]

My Window 7 is:
- x86
- the original installed OS on the system
- OEM = came pre-installed on system

- What is the age of system (hardware)?
1 year

- What is the age of OS installation (have you re-installed the OS?)
1, and no.

the thread before:
http://www.sevenforums.com/crashes-...er-choosing-gateway-maplesea.html#post1226201


now, after that thread, the BSOD was solved for awhile after I disabled window update, but then it appeared again in few days ago.

After I updated AVG, when I played Maplesea, I got BSOD.

So I though that if i uninstall AVG, I won't get BSOD, and also, I enable window update also.

I also install ESET.


but I still get BSOD.

 

[zigzag3143]

My Window 7 is:
- x86
- the original installed OS on the system
- OEM = came pre-installed on system

- What is the age of system (hardware)?
1 year

- What is the age of OS installation (have you re-installed the OS?)
1, and no.

the thread before:
http://www.sevenforums.com/crashes-...er-choosing-gateway-maplesea.html#post1226201


now, after that thread, the BSOD was solved for awhile after I disabled window update, but then it appeared again in few days ago.

After I updated AVG, when I played Maplesea, I got BSOD.

So I though that if i uninstall AVG, I won't get BSOD, and also, I enable window update also.

I also install ESET.


but I still get BSOD.

The biggest problem I see is;

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

You also have several old drivers and for that reason I suggest you update to SP-1

 

[CloudyCloud]

My Window 7 is:
- x86
- the original installed OS on the system
- OEM = came pre-installed on system

- What is the age of system (hardware)?
1 year

- What is the age of OS installation (have you re-installed the OS?)
1, and no.

the thread before:
http://www.sevenforums.com/crashes-...er-choosing-gateway-maplesea.html#post1226201


now, after that thread, the BSOD was solved for awhile after I disabled window update, but then it appeared again in few days ago.

After I updated AVG, when I played Maplesea, I got BSOD.

So I though that if i uninstall AVG, I won't get BSOD, and also, I enable window update also.

I also install ESET.


but I still get BSOD.

The biggest problem I see is;

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

You also have several old drivers and for that reason I suggest you update to SP-1

but then I wonder why.

I mean, in the past, I also had those things and I could still play Maplesea.

the things done in between my last time being able to play(12/5, 4~6PM, GMT+8) and my first time being unable to play again(12/5, 7PM, GMT+8) are just
1. sudden disconnection
2. AVG update
3. restart due to AVG update
4. adobe flash player update


and I uninstalled AVG already.
though, I am checking some stuff right now.

and not sure about DuplexSecure.

 

[zigzag3143]

MIght also want to update these drivers. some from as far back as 2006. they all need updating since they were released before win 7.

nfrd960.sys    6/6/2006 05:12:15 PM    0x8cdfd000    0x0000e000    0x4485efaf    0x8cdef000                            
tapvpn.sys    10/26/2006 04:42:32 AM    0x9b423000    0x0000b000    0x454074f8    0x9b418000                            
adpu320.sys    2/27/2007 08:03:08 PM    0x8c9ed000    0x00026000    0x45e4c6bc    0x8c9c7000                            
adpahci.sys    5/1/2007 01:29:26 PM    0x8cbe4000    0x0004c000    0x463778f6    0x8cb98000                            
arc.sys    5/24/2007 05:31:06 PM    0x8cc73000    0x00016000    0x4656041a    0x8cc5d000                            
LVUSBSta.sys    10/11/2007 09:30:29 PM    0x8397a900    0x00008900    0x470ece35    0x83972000                            
SiSRaid2.sys    9/24/2008 02:19:45 PM    0x8d092000    0x0000d000    0x48da84c1    0x8d085000                            
sisraid4.sys    10/1/2008 05:52:22 PM    0x8d0a8000    0x00016000    0x48e3f116    0x8d092000                            
Mkd2kfNt.sys    10/17/2008 04:50:22 AM    0xa0220000    0x00020000    0x48f851ce    0xa0200000                            
adp94xx.sys    12/5/2008 07:59:55 PM    0x8c9c7000    0x0006a000    0x4939c07b    0x8c95d000                            
lsi_fc.sys    12/9/2008 06:28:47 PM    0x8cd28000    0x0001a000    0x493ef11f    0x8cd0e000                            
arcsas.sys    1/14/2009 03:26:37 PM    0x8cc8b000    0x00018000    0x496e3c6d    0x8cc73000                            
ql2300.sys    1/22/2009 07:28:52 PM    0x8cfc9000    0x0017f000    0x49790134    0x8ce4a000                            
vsmraid.sys    1/30/2009 09:13:29 PM    0x8d0cd000    0x00025000    0x4983a5b9    0x8d0a8000                            
elxstor.sys    2/3/2009 06:09:33 PM    0x8ccfe000    0x00073000    0x4988c09d    0x8cc8b000                            
stexstor.sys    2/17/2009 07:03:21 PM    0x8d660000    0x00009000    0x499b4239    0x8d657000                            
amdsbs.sys    3/20/2009 02:35:26 PM    0x8cc54000    0x0003d000    0x49c3e1ee    0x8cc17000                            
btwl2cap.sys    4/3/2009 08:28:35 PM    0x94ffb000    0x0000b000    0x49d6a9b3    0x94ff0000                            
lsi_scsi.sys    4/16/2009 06:14:47 PM    0x8cd52000    0x0001a000    0x49e7add7    0x8cd38000                            
HpqKbFiltr.sys    4/29/2009 09:46:51 AM    0x9493c000    0x00009000    0x49f85a4b    0x94933000                            
spldr.sys    5/11/2009 12:13:47 PM    0x8d668000    0x00008000    0x4a084ebb    0x8d660000                            
Apfiltr.sys    5/12/2009 05:35:38 AM    0x9497f000    0x00036000    0x4a0942ea    0x94949000                            
GEARAspiWDM.sys    5/18/2009 08:16:53 AM    0x94991280    0x00005280    0x4a1151b5    0x9498c000                            
HpSAMD.sys    5/18/2009 07:42:46 PM    0x8cb98000    0x00013000    0x4a11f276    0x8cb85000                            
lsi_sas.sys    5/18/2009 08:19:55 PM    0x8cb33000    0x00018000    0x4a11fb2b    0x8cb1b000                            
lsi_sas2.sys    5/18/2009 08:31:29 PM    0x8cd38000    0x00010000    0x4a11fde1    0x8cd28000                            
megasas.sys    5/18/2009 09:09:36 PM    0x8cd5d000    0x0000b000    0x4a1206d0    0x8cd52000                            
ql40xx.sys    5/18/2009 09:17:31 PM    0x8d085000    0x00055000    0x4a1208ab    0x8d030000                            
MegaSR.sys    5/18/2009 09:25:17 PM    0x8cdef000    0x00092000    0x4a120a7d    0x8cd5d000                            
btwavdt.sys    6/25/2009 01:49:48 AM    0x83972000    0x00073000    0x4a430ffc    0x838ff000                            
btwrchid.sys    6/25/2009 01:51:31 AM    0x839fed80    0x00002d80    0x4a431063    0x839fc000                            
btwaudio.sys    7/1/2009 09:54:29 AM    0x839fc000    0x00081000    0x4a4b6a95    0x8397b000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[CloudyCloud]

MIght also want to update these drivers. some from as far back as 2006. they all need updating since they were released before win 7.

nfrd960.sys    6/6/2006 05:12:15 PM    0x8cdfd000    0x0000e000    0x4485efaf    0x8cdef000                            
tapvpn.sys    10/26/2006 04:42:32 AM    0x9b423000    0x0000b000    0x454074f8    0x9b418000                            
adpu320.sys    2/27/2007 08:03:08 PM    0x8c9ed000    0x00026000    0x45e4c6bc    0x8c9c7000                            
adpahci.sys    5/1/2007 01:29:26 PM    0x8cbe4000    0x0004c000    0x463778f6    0x8cb98000                            
arc.sys    5/24/2007 05:31:06 PM    0x8cc73000    0x00016000    0x4656041a    0x8cc5d000                            
LVUSBSta.sys    10/11/2007 09:30:29 PM    0x8397a900    0x00008900    0x470ece35    0x83972000                            
SiSRaid2.sys    9/24/2008 02:19:45 PM    0x8d092000    0x0000d000    0x48da84c1    0x8d085000                            
sisraid4.sys    10/1/2008 05:52:22 PM    0x8d0a8000    0x00016000    0x48e3f116    0x8d092000                            
Mkd2kfNt.sys    10/17/2008 04:50:22 AM    0xa0220000    0x00020000    0x48f851ce    0xa0200000                            
adp94xx.sys    12/5/2008 07:59:55 PM    0x8c9c7000    0x0006a000    0x4939c07b    0x8c95d000                            
lsi_fc.sys    12/9/2008 06:28:47 PM    0x8cd28000    0x0001a000    0x493ef11f    0x8cd0e000                            
arcsas.sys    1/14/2009 03:26:37 PM    0x8cc8b000    0x00018000    0x496e3c6d    0x8cc73000                            
ql2300.sys    1/22/2009 07:28:52 PM    0x8cfc9000    0x0017f000    0x49790134    0x8ce4a000                            
vsmraid.sys    1/30/2009 09:13:29 PM    0x8d0cd000    0x00025000    0x4983a5b9    0x8d0a8000                            
elxstor.sys    2/3/2009 06:09:33 PM    0x8ccfe000    0x00073000    0x4988c09d    0x8cc8b000                            
stexstor.sys    2/17/2009 07:03:21 PM    0x8d660000    0x00009000    0x499b4239    0x8d657000                            
amdsbs.sys    3/20/2009 02:35:26 PM    0x8cc54000    0x0003d000    0x49c3e1ee    0x8cc17000                            
btwl2cap.sys    4/3/2009 08:28:35 PM    0x94ffb000    0x0000b000    0x49d6a9b3    0x94ff0000                            
lsi_scsi.sys    4/16/2009 06:14:47 PM    0x8cd52000    0x0001a000    0x49e7add7    0x8cd38000                            
HpqKbFiltr.sys    4/29/2009 09:46:51 AM    0x9493c000    0x00009000    0x49f85a4b    0x94933000                            
spldr.sys    5/11/2009 12:13:47 PM    0x8d668000    0x00008000    0x4a084ebb    0x8d660000                            
Apfiltr.sys    5/12/2009 05:35:38 AM    0x9497f000    0x00036000    0x4a0942ea    0x94949000                            
GEARAspiWDM.sys    5/18/2009 08:16:53 AM    0x94991280    0x00005280    0x4a1151b5    0x9498c000                            
HpSAMD.sys    5/18/2009 07:42:46 PM    0x8cb98000    0x00013000    0x4a11f276    0x8cb85000                            
lsi_sas.sys    5/18/2009 08:19:55 PM    0x8cb33000    0x00018000    0x4a11fb2b    0x8cb1b000                            
lsi_sas2.sys    5/18/2009 08:31:29 PM    0x8cd38000    0x00010000    0x4a11fde1    0x8cd28000                            
megasas.sys    5/18/2009 09:09:36 PM    0x8cd5d000    0x0000b000    0x4a1206d0    0x8cd52000                            
ql40xx.sys    5/18/2009 09:17:31 PM    0x8d085000    0x00055000    0x4a1208ab    0x8d030000                            
MegaSR.sys    5/18/2009 09:25:17 PM    0x8cdef000    0x00092000    0x4a120a7d    0x8cd5d000                            
btwavdt.sys    6/25/2009 01:49:48 AM    0x83972000    0x00073000    0x4a430ffc    0x838ff000                            
btwrchid.sys    6/25/2009 01:51:31 AM    0x839fed80    0x00002d80    0x4a431063    0x839fc000                            
btwaudio.sys    7/1/2009 09:54:29 AM    0x839fc000    0x00081000    0x4a4b6a95    0x8397b000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

I am getting more confused.

I mean, those old drivers shouldn't be the real reason, right? or else, why could I still play Maplesea in the past? I keep wondering about this for a long time already.

though, thanks for your help. I appreciation this, but I would like to know more.

and how come 2006, 2007? I mean, I bought this laptop at 2010...

 

[zigzag3143]

MIght also want to update these drivers. some from as far back as 2006. they all need updating since they were released before win 7.

nfrd960.sys    6/6/2006 05:12:15 PM    0x8cdfd000    0x0000e000    0x4485efaf    0x8cdef000                            
tapvpn.sys    10/26/2006 04:42:32 AM    0x9b423000    0x0000b000    0x454074f8    0x9b418000                            
adpu320.sys    2/27/2007 08:03:08 PM    0x8c9ed000    0x00026000    0x45e4c6bc    0x8c9c7000                            
adpahci.sys    5/1/2007 01:29:26 PM    0x8cbe4000    0x0004c000    0x463778f6    0x8cb98000                            
arc.sys    5/24/2007 05:31:06 PM    0x8cc73000    0x00016000    0x4656041a    0x8cc5d000                            
LVUSBSta.sys    10/11/2007 09:30:29 PM    0x8397a900    0x00008900    0x470ece35    0x83972000                            
SiSRaid2.sys    9/24/2008 02:19:45 PM    0x8d092000    0x0000d000    0x48da84c1    0x8d085000                            
sisraid4.sys    10/1/2008 05:52:22 PM    0x8d0a8000    0x00016000    0x48e3f116    0x8d092000                            
Mkd2kfNt.sys    10/17/2008 04:50:22 AM    0xa0220000    0x00020000    0x48f851ce    0xa0200000                            
adp94xx.sys    12/5/2008 07:59:55 PM    0x8c9c7000    0x0006a000    0x4939c07b    0x8c95d000                            
lsi_fc.sys    12/9/2008 06:28:47 PM    0x8cd28000    0x0001a000    0x493ef11f    0x8cd0e000                            
arcsas.sys    1/14/2009 03:26:37 PM    0x8cc8b000    0x00018000    0x496e3c6d    0x8cc73000                            
ql2300.sys    1/22/2009 07:28:52 PM    0x8cfc9000    0x0017f000    0x49790134    0x8ce4a000                            
vsmraid.sys    1/30/2009 09:13:29 PM    0x8d0cd000    0x00025000    0x4983a5b9    0x8d0a8000                            
elxstor.sys    2/3/2009 06:09:33 PM    0x8ccfe000    0x00073000    0x4988c09d    0x8cc8b000                            
stexstor.sys    2/17/2009 07:03:21 PM    0x8d660000    0x00009000    0x499b4239    0x8d657000                            
amdsbs.sys    3/20/2009 02:35:26 PM    0x8cc54000    0x0003d000    0x49c3e1ee    0x8cc17000                            
btwl2cap.sys    4/3/2009 08:28:35 PM    0x94ffb000    0x0000b000    0x49d6a9b3    0x94ff0000                            
lsi_scsi.sys    4/16/2009 06:14:47 PM    0x8cd52000    0x0001a000    0x49e7add7    0x8cd38000                            
HpqKbFiltr.sys    4/29/2009 09:46:51 AM    0x9493c000    0x00009000    0x49f85a4b    0x94933000                            
spldr.sys    5/11/2009 12:13:47 PM    0x8d668000    0x00008000    0x4a084ebb    0x8d660000                            
Apfiltr.sys    5/12/2009 05:35:38 AM    0x9497f000    0x00036000    0x4a0942ea    0x94949000                            
GEARAspiWDM.sys    5/18/2009 08:16:53 AM    0x94991280    0x00005280    0x4a1151b5    0x9498c000                            
HpSAMD.sys    5/18/2009 07:42:46 PM    0x8cb98000    0x00013000    0x4a11f276    0x8cb85000                            
lsi_sas.sys    5/18/2009 08:19:55 PM    0x8cb33000    0x00018000    0x4a11fb2b    0x8cb1b000                            
lsi_sas2.sys    5/18/2009 08:31:29 PM    0x8cd38000    0x00010000    0x4a11fde1    0x8cd28000                            
megasas.sys    5/18/2009 09:09:36 PM    0x8cd5d000    0x0000b000    0x4a1206d0    0x8cd52000                            
ql40xx.sys    5/18/2009 09:17:31 PM    0x8d085000    0x00055000    0x4a1208ab    0x8d030000                            
MegaSR.sys    5/18/2009 09:25:17 PM    0x8cdef000    0x00092000    0x4a120a7d    0x8cd5d000                            
btwavdt.sys    6/25/2009 01:49:48 AM    0x83972000    0x00073000    0x4a430ffc    0x838ff000                            
btwrchid.sys    6/25/2009 01:51:31 AM    0x839fed80    0x00002d80    0x4a431063    0x839fc000                            
btwaudio.sys    7/1/2009 09:54:29 AM    0x839fc000    0x00081000    0x4a4b6a95    0x8397b000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

I am getting more confused.

I mean, those old drivers shouldn't be the real reason, right? or else, why could I still play Maplesea in the past? I keep wondering about this for a long time already.

though, thanks for your help. I appreciation this, but I would like to know more.

and how come 2006, 2007? I mean, I bought this laptop at 2010...

Ok sorry to be confusing. I am trying to give you possible reasons so that we dont have a back and forth for days or weeks trying to resolve the issue.

Something has changed. perhaps a driver has gone bad. updating the driver might fix it.

 

[CloudyCloud]

I see.

so, after doing some updates, I try again, and I get BSOD, still.

 

[zigzag3143]

I see.

so, after doing some updates, I try again, and I get BSOD, still.

Maplestory and audioDG.

Untill you do the other things you are going to continue to get BSOD's. In fact I notice that AVG has been in many of these. I dont personally recommend it and if it were me I would remove it and replace with Microsoft Security Essentials and the win 7firewall.

AVG - Download tools

http://www.microsoft.com/security_essentials/

 

[CloudyCloud]

I see.

so, after doing some updates, I try again, and I get BSOD, still.

Maplestory and audioDG.

Untill you do the other things you are going to continue to get BSOD's. In fact I notice that AVG has been in many of these. I dont personally recommend it and if it were me I would remove it and replace with Microsoft Security Essentials and the win 7firewall.

AVG - Download tools

http://www.microsoft.com/security_essentials/

okay.

I have removed AVG by AVG remover already.

and AudioDG?

 

[zigzag3143]

I see.

so, after doing some updates, I try again, and I get BSOD, still.

Maplestory and audioDG.

Untill you do the other things you are going to continue to get BSOD's. In fact I notice that AVG has been in many of these. I dont personally recommend it and if it were me I would remove it and replace with Microsoft Security Essentials and the win 7firewall.

AVG - Download tools

http://www.microsoft.com/security_essentials/

okay.

I have removed AVG by AVG remover already.

and AudioDG?

AudioDG is an audio service you need. It often uses large amounts of ram when you have enhancement clicks in the audio control panel and that can cause BSOD's.

I would not worry about it at this time. Just keep an eye on how much ram it is using in task manager