Problems with Windows Live Mail

maxfax

New member
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Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

Thanks
Rob
 

My Computer My Computer

At a glance

Windows 7 64 bitIntel Core2 Quad Q9400 2.66GHz4 GBNVidia GTX 460
OS
Windows 7 64 bit
CPU
Intel Core2 Quad Q9400 2.66GHz
Memory
4 GB
Graphics Card(s)
NVidia GTX 460
Monitor(s) Displays
Hanns G LCD
Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

Thanks
Rob

Suggestions :

1. Install Malwarebytes anti-malwares program, and run it. It is one of the best in the business.
Here is the link for free malwarebytes :
Download Malwarebytes' Anti-Malware (free)

2. Run a system file check to look for and repair corrupt files.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

3. All else fails....
Copy down the account settiongs of your e-mail account > remove the account from WLM > reboot > open WLM again > re-configure the same e-mail account with the same settings.
Test to see if you can open mails now.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit, SP1Intel Pentium P6200, Cores 2, 2.13 GHz4 GBIntel HD
Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
You can also try a Repair of WLM. Go to Control Panel/Programs and Features and click on Windows Live Essentials and select repair.

Jim :geek:
 

My Computer My Computer

At a glance

Windows 8.1 Pro w/Media Center 64bit, Windows...Phenom II X6 1100TCrucial Balistic 8gb DDR3-1866 CL9MSI R6850 Cyclone IGD5 PE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
CPU
Phenom II X6 1100T
Motherboard
ASUS M5A99X EVO
Memory
Crucial Balistic 8gb DDR3-1866 CL9
Graphics Card(s)
MSI R6850 Cyclone IGD5 PE
Sound Card
On Board
Monitor(s) Displays
ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort
Screen Resolution
1920 x 1080
Hard Drives
Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0
PSU
Seasonic X650 80 Plus GOLD Modular
Case
Corsair 400R
Cooling
Antec Kuhler H2O 620, Two 120mm and four 140mm
Keyboard
Logitech K120
Mouse
Logitech Marble Mouse USB, Logitech Precision Game Pad
Internet Speed
15MB
Antivirus
Norton IS 2013, Malwarebytes Pro Beta 2
Browser
IE-11, FF-27
Other Info
APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner
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