Error Code 0xC004F063 during activation

[TS631]

Hi all,

I am trying to activate the windows 7 Home premium 64 licence on an HP laptop i just formatted. Im using the original key from the original OS and trying to reactivate it but its giving me this error code. Saying software licensing service reported that the computer BIOS is missing a required license. Ive already installed chipset drivers so it should recognize the mobo. I haven't flashed the BIOS or anything.

Anyone have any ideas? thank you!

 

[TS631]

product is not under warranty by HP anymore so they will most likely not help me and windows support costs at least 50$. Any ideas anyone? Thank you

 

[seavixen32]

Have you tried the automated telephone activation service?

Click Start then type slui.exe 4 in the search field then press Enter.

When the Windows Activation window opens, use the drop down list to select your location then click Next.

Call the free number provided and comply with the automated instructions to give your Installation ID and receive your Activation ID.

If all goes to plan, write down the Activation ID and keep it, and then enter it into the Activation ID fields. Click Next when it is accepted.

 

[Bill2]

Couple of things you need to tell us- did you change the motherboard? second, this "original" key- what kind of license do you have, oem or retail and what key are you inputting?

 

[TS631]

Have you tried the automated telephone activation service?

Click Start then type slui.exe 4 in the search field then press Enter.

When the Windows Activation window opens, use the drop down list to select your location then click Next.

Call the free number provided and comply with the automated instructions to give your Installation ID and receive your Activation ID.

If all goes to plan, write down the Activation ID and keep it, and then enter it into the Activation ID fields. Click Next when it is accepted.

Ive tried this exact method a few times, when I go into system>>activation i am not given the option of activating that way. I followed the instructions exactly it takes me to the activation screen and says Error code occurred. and gives me links for more information and "you can also contact microsoft by phone to resolve this problem" which just takes me to the site to pay for help.

Thanks for the reply

 

[TS631]

Couple of things you need to tell us- did you change the motherboard? second, this "original" key- what kind of license do you have, oem or retail and what key are you inputting?

Did not change any hardware at all. Its the OEM windows version and key that came with the computer from the factory. Product key was taken from the sticker on the bottom of the laptop, if it makes a difference I downloaded what i believe to be a retail win 7 home premium ISO and burnt it to a disk since the original install CD was not included with the computer for some reason. Could that be an issue?

Thank you for the reply

 

[seavixen32]

Obviously, you'll get no help from Microsoft because the product key you're trying to use is for an OEM system.


As I see it, you have three choices:

1. Borrow a set of recovery disks if you know anyone has an HP computer.
2. Contact HP and see if they will sell you a set of recovery disks.
3. Buy your own OEM version of Windows and use that.

 

[TS631]

Obviously, you'll get no help from Microsoft because the product key you're trying to use is for an OEM system.


As I see it, you have three choices:

1. Borrow a set of recovery disks if you know anyone has an HP computer.
2. Contact HP and see if they will sell you a set of recovery disks.
3. Buy your own OEM version of Windows and use that.

I believe so, i will probably order a recovery disk since that will probably be the cheapest, thank you for your help

 

[Bill2]

Are you still there? Paste the mgadiag report here, that'll help.

go.microsoft.com/fwlink/?linkid=52012

 

[TS631]

Are you still there? Paste the mgadiag report here, that'll help.

go.microsoft.com/fwlink/?linkid=52012

Here it is, I think this is the report part anyway, Thanks again

 

[TS631]

just in case

 

[TS631]

the error code and doesnt give me option to activate by phone

 

[Bill2]

just in case

Theres your problem.

The installed key is the HP (hewlett packard) OEM SLP key for win7 home premium. This key will activate only in combination with a bios marker and an OEM certificate. Now, since you did a clean install, the OEM certificate is missing, so no activation.

You need to enter the COA key i.e. the STICKER key, that one will activate online or by phone activation.

 

[TS631]

just in case

Theres your problem.

The installed key is the HP (hewlett packard) OEM SLP key for win7 home premium. This key will activate only in combination with a bios marker and an OEM certificate. Now, since you did a clean install, the OEM certificate is missing, so no activation.

You need to enter the COA key i.e. the STICKER key, that one will activate online or by phone activation.

im not sure i follow the product key i try to activate with is from the windows sticker on the bottom. I extracted it from the old operating system using a program so i could activate the new install with it because the sticker is very worn and a few digits were missing but it matches perfectly. Isn't that the key you are referring to?

 

[Bill2]

The product key you extracted is different from the Sticker key. What you have right now is the standard SLP key that HP uses to activate win7 home premium on its computers, it needs a particular process (at the factory) to activate, this is something that all OEMs follow. This key works only in combo with certain elements that I mentioned earlier, it cannot be used to activate online or by phone.

The sticker key is unique to each computer, thats what you need. If you dont have it, order recovery disks from HP, those disks are preconfigured to activate with the SLP key.