Solved WinLiveMail Duplicated Mail Accounts

[hammundo]

I opened up two mail accounts and have ended up somehow with three identical default accounts and four identical 2nd accounts? If I edit one it changes all those same accounts and if I delete one it deletes all those same accounts? I am stuck and it is affecting sending mail as it tries to send the same e-mail from all the same accounts and halts mid way. First send goes through okay but I can only send more mail by restarting!
I must have done something wrong but I need to know it there is a way out especially as I can't find anyone else on the web who has experience the same problem - Be grateful for any advice?

 

[t-4-2]

I opened up two mail accounts and have ended up somehow with three identical default accounts and four identical 2nd accounts? If I edit one it changes all those same accounts and if I delete one it deletes all those same accounts? I am stuck and it is affecting sending mail as it tries to send the same e-mail from all the same accounts and halts mid way. First send goes through okay but I can only send more mail by restarting!
I must have done something wrong but I need to know it there is a way out especially as I can't find anyone else on the web who has experience the same problem - Be grateful for any advice?

If you are using Windows Live Mail 2011...
Open WLM > click at the blue button at top left > Options > Email Accounts > one at a time, click one of the duplicates > click Remove > repeat until all duplicates are removed > click Close when done.

If you are using 2009 WLM version....
Open WLM > Tools > Accounts > the rest same as above.

 

[roncerr]

If the problem happens again after following t-4-2's suggestion to delete the duplicates, you might try doing a repair of Windows Live Essentials via Programs and Features.

 

[hammundo]

Thanks for responding t-4-2. That was what I first tried but removing one removed all the duplicated accounts!
I am using WLM 2011 amd by the way when I open mail, on the left hand side I only have my original two accounts listed? The extra ones are only found in the e-mail accounts list but it does use all of those when collecting mail and when sending - the latter causes it to freeze when it tries to send mail again! If you have anymore thoughts please pass them on as I'm kind of stumped!
Thanks to Roncerr for your suggestion and I tried that but it didn't work.

 

[t-4-2]

Thanks for responding t-4-2. That was what I first tried but removing one removed all the duplicated accounts!
I am using WLM 2011 amd by the way when I open mail, on the left hand side I only have my original two accounts listed? The extra ones are only found in the e-mail accounts list but it does use all of those when collecting mail and when sending - the latter causes it to freeze when it tries to send mail again! If you have anymore thoughts please pass them on as I'm kind of stumped!
Thanks to Roncerr for your suggestion and I tried that but it didn't work.

Weird situation.

How about Remove the 2 accounts from WLM > re-enter the account settings. Kind of start from scratch ?

 

[hammundo]

Hi t-4-2 - thanks again, I thought that may be one of the only options left! Will try what you say first and if that doesn't work then will do a full uninstall and reinstall. Won't get round to that until the weekend. Just for your info the three main accounts that are duplicated all claim to be the default account - weird don't you think as you would presume that was not possible!
Thanks again for responding and will post the outcome of the efforts to put the thing right.

 

[hammundo]

Problem solved! so I'll start from the beginning, firstly I backed up everything using the method discribed at this link: Then I removed each duplicated account starting from the last entry in each mail account leaving just the first listed entry for each e-mail account. As before that deleted all mail and the account entries on the WLM left hand panel? However this time instead of putting anything right I rebooted my PC and found that it had brought back the two accounts albeit minus any mail! (I now know how I ended up with more than one account as previously when I saw that my accounts had gone I immediately used a back up program to do a restore, hence I think a second identical account being set up!)[/COLOR]]How to Backup Windows Live Mail 2011
Then it was just a case of importing via WLM the mail that I had backed up, be sure when you do this to have the relevant mail account highlighted before you do the import! All the imports go into storage folders so you just have to move them to the right boxes.
Hey presto, all is now working fine. Once again my thanks to t-4-2 and roncerr for your help.

 

[hammundo]

Incorrect link!

Okay I am a bit of a novice when it comes to Forums so the real link is as follows:

How to Backup Windows Live Mail 2011