How to recover failed USB Hard Drive? Seagate Free Agent stopped....

zapp22

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This is a first for me, friends.
I have a lovely Seagate Free Agent USB-attached backup drive, which worked fine until it was out of warranty but now fails powerup. :cry:
What a dilemma since there is no other way to talk to it....:huh:

anyone have a suggestion as to what I can do to either find/fix the problem, or get the data off?
 

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Windows XP Pro SP3, Windows 7 Pro 32-bit, Win...Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,4GB matched, 1GB, 2.5GB, 4.0 GBGeforce 8400 GS and others
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HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10
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Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
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4GB matched, 1GB, 2.5GB, 4.0 GB
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Geforce 8400 GS and others
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Asus HD
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WD Caviar 640gb SATA
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We Be Cool

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Windows 7 Professional 64bitIntel Core i7 4600M @ 2.90GHz16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)Intel HD Graphics 4600 (Dell) 2048MB ATI AMD ...
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Laptop
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Dell Latitude E6540 Laptop
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Windows 7 Professional 64bit
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Intel Core i7 4600M @ 2.90GHz
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Dell Inc. 0CYT5F (SOCKET 0)
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16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)
Graphics Card(s)
Intel HD Graphics 4600 (Dell) 2048MB ATI AMD Radeon HD 8790M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP ZR30w (2560x1600@60Hz)
Hard Drives
256GB LITEONIT LMT-256M6M-41 mm SATA (SSD)
1TB Samsung SSD 860 EVO mSATA SATA (SSD)
2TB USB 3.0 USB Device
115GB SanDisk Ultra Fit USB
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Multiple Dell E-Port Plus II Port Replicator/Docking Stations 0Y72NH USB 3.0 + 130W AC Adapters
that's what I was aiming for... disassembly. To my utter surprise, I went on seagate's site and punched in my numbers and its still under warranty... must be 5 years instead of 1. so they'll replace it, but now I got a diff issue: when I migrated my main daily driver to a smaller hdd I put a bunch of my core sensitive files on that free agent... like login credentials and security data and financial stuff and... oh my.
I was wondering if I could make a DIY electromagnet to pass over that unit and garble the bits....
but I'll check that link. if it comes apart without breaking anything, I'll do it.
 

My Computer My Computer

At a glance

Windows XP Pro SP3, Windows 7 Pro 32-bit, Win...Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,4GB matched, 1GB, 2.5GB, 4.0 GBGeforce 8400 GS and others
Computer Manufacturer/Model Number
HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10
OS
Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
CPU
Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,
Motherboard
Dunno
Memory
4GB matched, 1GB, 2.5GB, 4.0 GB
Graphics Card(s)
Geforce 8400 GS and others
Sound Card
RealteK ALC260 and others
Monitor(s) Displays
Asus HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar 640gb SATA
Cooling
We Be Cool
but now I got a diff issue: when I migrated my main daily driver to a smaller hdd I put a bunch of my core sensitive files on that free agent... like login credentials and security data and financial stuff and... oh my.
I was wondering if I could make a DIY electromagnet to pass over that unit and garble the bits....

You could use CCleaner - Download to wipe the drive (Download the free version)

Capture.JPG
 

My Computer My Computer

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Windows 7 Ultimate x64Intel Core i7-2600K16 GB G Skill F3-10666 CL9D-4GBRLATI Radeon HD 6870
Computer Manufacturer/Model Number
Something I threw together
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2600K
Motherboard
Asus P8P67
Memory
16 GB G Skill F3-10666 CL9D-4GBRL
Graphics Card(s)
ATI Radeon HD 6870
Sound Card
ATI Radeon HDMI / Realtek ALC892
Monitor(s) Displays
2 x 22" standard monitors / LG32LC56v TV to watch films
Screen Resolution
1920 x1080
Hard Drives
2 x OCZ Vertex2 111.79GB
3 x Samsung103SJ
1 x Samsung103UJ
1 x WD3200BEVT
1 x Hitachi5K320-160
PSU
Thermaltake Toughpower Cable Management 750W
Case
Antec 300
Cooling
Noctua NH-U12P SE2 and 5 120mm Case fans
Keyboard
Microsoft Comfort Curve Keyboard 2000
Mouse
Hama M3110 / Logitech M305
Internet Speed
16000
Other Info
I have also used Fedora, Suse, Ubuntu Linux
And all other Windows from 95 to date except ME
:sarc: if I could use ccleaner on it, why would I need to?
no power
no spin
no clean
 

My Computer My Computer

At a glance

Windows XP Pro SP3, Windows 7 Pro 32-bit, Win...Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,4GB matched, 1GB, 2.5GB, 4.0 GBGeforce 8400 GS and others
Computer Manufacturer/Model Number
HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10
OS
Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
CPU
Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,
Motherboard
Dunno
Memory
4GB matched, 1GB, 2.5GB, 4.0 GB
Graphics Card(s)
Geforce 8400 GS and others
Sound Card
RealteK ALC260 and others
Monitor(s) Displays
Asus HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar 640gb SATA
Cooling
We Be Cool
:sarc: when I migrated my main daily driver to a smaller hdd
Whoops I understood a different drive :)

Then hit it with the biggest hammer you can find I know can't do that either :p
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-2600K16 GB G Skill F3-10666 CL9D-4GBRLATI Radeon HD 6870
Computer Manufacturer/Model Number
Something I threw together
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2600K
Motherboard
Asus P8P67
Memory
16 GB G Skill F3-10666 CL9D-4GBRL
Graphics Card(s)
ATI Radeon HD 6870
Sound Card
ATI Radeon HDMI / Realtek ALC892
Monitor(s) Displays
2 x 22" standard monitors / LG32LC56v TV to watch films
Screen Resolution
1920 x1080
Hard Drives
2 x OCZ Vertex2 111.79GB
3 x Samsung103SJ
1 x Samsung103UJ
1 x WD3200BEVT
1 x Hitachi5K320-160
PSU
Thermaltake Toughpower Cable Management 750W
Case
Antec 300
Cooling
Noctua NH-U12P SE2 and 5 120mm Case fans
Keyboard
Microsoft Comfort Curve Keyboard 2000
Mouse
Hama M3110 / Logitech M305
Internet Speed
16000
Other Info
I have also used Fedora, Suse, Ubuntu Linux
And all other Windows from 95 to date except ME
On a serious note it was possible to carefully open most external drives I have owned, as already mentioned by maxseven, then you can wipe the drive and replace it before returning to be RMA'd
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-2600K16 GB G Skill F3-10666 CL9D-4GBRLATI Radeon HD 6870
Computer Manufacturer/Model Number
Something I threw together
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2600K
Motherboard
Asus P8P67
Memory
16 GB G Skill F3-10666 CL9D-4GBRL
Graphics Card(s)
ATI Radeon HD 6870
Sound Card
ATI Radeon HDMI / Realtek ALC892
Monitor(s) Displays
2 x 22" standard monitors / LG32LC56v TV to watch films
Screen Resolution
1920 x1080
Hard Drives
2 x OCZ Vertex2 111.79GB
3 x Samsung103SJ
1 x Samsung103UJ
1 x WD3200BEVT
1 x Hitachi5K320-160
PSU
Thermaltake Toughpower Cable Management 750W
Case
Antec 300
Cooling
Noctua NH-U12P SE2 and 5 120mm Case fans
Keyboard
Microsoft Comfort Curve Keyboard 2000
Mouse
Hama M3110 / Logitech M305
Internet Speed
16000
Other Info
I have also used Fedora, Suse, Ubuntu Linux
And all other Windows from 95 to date except ME
that's what I was aiming for... disassembly...I'll check that link. if it comes apart without breaking anything, I'll do it.
Depends on the unit (how hard it is to disassemble) though I'm not sure Seagate will care anyway i.e. I don't see a "warranty void if seal is broken" sticker on any of my 3 drives. But if it were mine I'd try to save it myself first, though I do have some tools you may not e.g. a USB-to-IDE/SATA adapter for one.

So what does "fails powerup" mean anyway? Any chance your problem is either the cable or the power supply? Tried it on another PC?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 4600M @ 2.90GHz16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)Intel HD Graphics 4600 (Dell) 2048MB ATI AMD ...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6540 Laptop
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 4600M @ 2.90GHz
Motherboard
Dell Inc. 0CYT5F (SOCKET 0)
Memory
16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)
Graphics Card(s)
Intel HD Graphics 4600 (Dell) 2048MB ATI AMD Radeon HD 8790M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP ZR30w (2560x1600@60Hz)
Hard Drives
256GB LITEONIT LMT-256M6M-41 mm SATA (SSD)
1TB Samsung SSD 860 EVO mSATA SATA (SSD)
2TB USB 3.0 USB Device
115GB SanDisk Ultra Fit USB
Other Info
Multiple Dell E-Port Plus II Port Replicator/Docking Stations 0Y72NH USB 3.0 + 130W AC Adapters
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