Solved Repaired OEM Windows 7 Ultimate now tells me not Genuine

Rae1for

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Help !! Been happily using my PC Tablet with preinstalled Windows Ultimate for over 4 months. It was activated and validated and working ok. I made a fatal error when trying to create a new partition and my system crashed. The OS would not boot so I downloaded an ISO image from Digital river to try to repair (no disc shipped with machine). Repair done and then I get the message "Windows 7, Build 7601, This copy of windows is not Genuine" When I try to put my OEM product ID number in the activation form it doesnt even accept the first character. When I try to get support from microsoft I just get led to a page telling me to pay £135 for a genuine copy.
 

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windows 7 ultimate x 32Intel (R) Atom (R) CPU N455 @ 1.66 GHz160 GBintel (R) Graphics media accelerator 3150
Computer Manufacturer/Model Number
THD (Thread Technology) PX1
OS
windows 7 ultimate x 32
CPU
Intel (R) Atom (R) CPU N455 @ 1.66 GHz
Motherboard
?
Memory
160 GB
Graphics Card(s)
intel (R) Graphics media accelerator 3150
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
?
Hard Drives
WDC WD1600BEVT-60ZCT1 ATA Device
PSU
?
Case
R116
OEM product ID number? Do you mean the product key on the sticker?

And by "repair", do you mean you ran a repair install or was it a clean install? Please describe in detail what you did. Digitalriver isos are upgrade ones, so a workaround is needed to clean install from such disks.
 

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Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
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Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Welcome to Windows Seven Forums.

You mention Product ID, which is different from the Product Key.

The Product ID tells Microsoft whether you bought a retail or OEM version of Windows and as you're using an OEM Product ID you need to contact your computer manufacturer for support.

The Product Key is a 25-digit key that activates your software.

You also should have created a recovery disc for your computer, which would have got you out of trouble, so on the face of any lack of support from anywhere, you are probably faced with buying a new copy of Windows.

However, if you know what your Product Key is you can use this method to install a copy of Windows. http://www.sevenforums.com/tutorials/174907-clean-install-factory-coa-activation-key.html
 

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
And, BTW, digitalriver ISOs are available only for home premium and pro versions. So irrespective of which one you use, your Ultimate key will not work whether its a repair install or a clean install.

You need a win7 install disk (borrow or download), then best to clean install the same edition that came preinstalled (Ultimate in your case), then activate with the product key on the sticker.
 

My Computer My Computer

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Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
All I got with the Tablet was the OEM Number XXXXX-OEM-XXXXXXX-XXXXX. Unfortunately no contact details for manufacturer.
 

My Computer My Computer

At a glance

windows 7 ultimate x 32Intel (R) Atom (R) CPU N455 @ 1.66 GHz160 GBintel (R) Graphics media accelerator 3150
Computer Manufacturer/Model Number
THD (Thread Technology) PX1
OS
windows 7 ultimate x 32
CPU
Intel (R) Atom (R) CPU N455 @ 1.66 GHz
Motherboard
?
Memory
160 GB
Graphics Card(s)
intel (R) Graphics media accelerator 3150
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
?
Hard Drives
WDC WD1600BEVT-60ZCT1 ATA Device
PSU
?
Case
R116
All I got with the Tablet was the OEM Number XXXXX-OEM-XXXXXXX-XXXXX. Unfortunately no contact details for manufacturer.
See my post above yours.

That string with the OEM in the middle is not the product key. Locate a rainbow coloured sticker on your computer- it could be at the back, below the battery, beneath the back panel anywhere. The key on that sticker is what you need.
 

My Computer My Computer

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Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Problem solved, Just bought myself a boxed retail copy of windows ultimate from eBid. Guess I should learn from my mistake of buying from unknown sources and also messing about with things in my computer I know nothing about.

Thanks for the help guys!!
 

My Computer My Computer

At a glance

windows 7 ultimate x 32Intel (R) Atom (R) CPU N455 @ 1.66 GHz160 GBintel (R) Graphics media accelerator 3150
Computer Manufacturer/Model Number
THD (Thread Technology) PX1
OS
windows 7 ultimate x 32
CPU
Intel (R) Atom (R) CPU N455 @ 1.66 GHz
Motherboard
?
Memory
160 GB
Graphics Card(s)
intel (R) Graphics media accelerator 3150
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
?
Hard Drives
WDC WD1600BEVT-60ZCT1 ATA Device
PSU
?
Case
R116

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
May be best to take back to Retailer.
 

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ME/XP/Vista/Win7
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ME/XP/Vista/Win7
May be best to take back to Retailer.
The alacrity with which the OP went ahead and purchased/claimed to have purchased genuine windows tells a different story, lol.
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
May be best to take back to Retailer.
The alacrity with which the OP went ahead and purchased/claimed to have purchased genuine windows tells a different story, lol.

I was waiting for "I can't decipher the Product Key, it's badly worn." ;)
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
10.1" windows Tablet. 160GB ATA hard drive, 1.66 GHz N455 INTEL ATOM PROCESSOR, 3G MODULE, 3 X USB PORT, HDMI PORT, 3G MODULE, 2 X Touch screen, SD card slot, being sold for £200 - £280 on ebay, Amazon and other various uk local outlets, also a 320GB model for a few pounds more. Nice machine, bit on the heavy side but no problems apart from the dubious OS. think they are being sourced from Hong Kong/mainland China.
 
Last edited:

My Computer My Computer

At a glance

windows 7 ultimate x 32Intel (R) Atom (R) CPU N455 @ 1.66 GHz160 GBintel (R) Graphics media accelerator 3150
Computer Manufacturer/Model Number
THD (Thread Technology) PX1
OS
windows 7 ultimate x 32
CPU
Intel (R) Atom (R) CPU N455 @ 1.66 GHz
Motherboard
?
Memory
160 GB
Graphics Card(s)
intel (R) Graphics media accelerator 3150
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
?
Hard Drives
WDC WD1600BEVT-60ZCT1 ATA Device
PSU
?
Case
R116
And, BTW, digitalriver ISOs are available only for home premium and pro versions.

That's not the case. Windows 7 iso images are available for Home Premium, Professional and Ultimate. I've listed all available download links on my website:

Windows 7 Direct Download Links
 

My Computer My Computer

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Windows 8.1 Professional
Computer type
PC/Desktop
OS
Windows 8.1 Professional

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
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