BSOD After closing lid on laptop...

[rustyellis]

I get a BSOD intermittently when I close the lid of my laptop. I can't see any consistency in why sometimes it shows up and other times it just comes back to life just fine.

I am attaching the dump file.

BSOD: Driver irql not less or equal

Thanks.

Rusty

 

[zigzag3143]

I get a BSOD intermittently when I close the lid of my laptop. I can't see any consistency in why sometimes it shows up and other times it just comes back to life just fine.

I am attaching the dump file.

BSOD: Driver irql not less or equal

Thanks.

Rusty

Hi rusty

This one crash reports two problems. First Your 3 year old Symantec. Second the cnnctfy2.sys driver.

I would do the following.

Remove and replace Symantec with Microsoft Security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials


I would remove connectify completely at least to test.

 

[rustyellis]

Thanks for your help. Now I recall that I had updated connectify not long ago and started getting these errors. Thanks!!!

I get a BSOD intermittently when I close the lid of my laptop. I can't see any consistency in why sometimes it shows up and other times it just comes back to life just fine.

I am attaching the dump file.

BSOD: Driver irql not less or equal

Thanks.

Rusty

Hi rusty

This one crash reports two problems. First Your 3 year old Symantec. Second the cnnctfy2.sys driver.

I would do the following.

Remove and replace Symantec with Microsoft Security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials


I would remove connectify completely at least to test.

 

[zigzag3143]

Thanks for your help. Now I recall that I had updated connectify not long ago and started getting these errors. Thanks!!!

I get a BSOD intermittently when I close the lid of my laptop. I can't see any consistency in why sometimes it shows up and other times it just comes back to life just fine.

I am attaching the dump file.

BSOD: Driver irql not less or equal

Thanks.

Rusty

Hi rusty

This one crash reports two problems. First Your 3 year old Symantec. Second the cnnctfy2.sys driver.

I would do the following.

Remove and replace Symantec with Microsoft Security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials


I would remove connectify completely at least to test.

You are welcome and good luck