Error trying update to service pack 1 Windows 7 Premium

It's solved! I have Service Pack 1 :D:D

This all for install the age of empires 3 online, but still show same error 0x008b0003.
But i will continue do updates. :D


The service pack 1 contains .NET framework 3.5 ?
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
It's solved! I have Service Pack 1 :D:D

That is excellent news! Truly excellent!

This all for install the age of empires 3 online, but still show same error 0x008b0003.

That is a very strange error code. Presumably you have already installed any available updates for the game?

The service pack 1 contains .NET framework 3.5?

Windows 7 now comes with .net Framework 3.5.1 as standard (SP1 is irrelevant) so that is not the problem.

Richard
 

My Computer My Computer

At a glance

Vista Home Premium x86 SP2Intel Core 2 Quad Q9300 2.50GHz4 gb (DDR2 800) 400MHzATI Radeon HD 3870 (512 MBytes)
Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Sorry the error is 0x800b0003. Is in Install, i cant install Games for windows too, cant install marketplace. And i saw some sites that tell me that error is an error of .Net Framework 3.5 and 4.0.
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
What anti-virus / firewall / "security suite" are you using?
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
This can't hurt but may help.
In the command promtp/run as admin. Type in sfc /scannow
This will check and or repair system files if it can. If it finds errors run it a couple more times. Some times when it finds errors it can't fix them all with one run.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I have installed the MSE :)
I don't know that software, i think is a good one.

But the game don't like my computer, same error.
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
For what's worth I agree karlsnooks. It very well could solve the problem and it's free.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Sorry the error is 0x800b0003. Is in Install, i cant install Games for windows too, cant install marketplace. And i saw some sites that tell me that error is an error of .Net Framework 3.5 and 4.0.

Hello!

That error code makes more sense :) Thanks!

Code:
# for hex 0x800b0003 / decimal -2146762749 :
  TRUST_E_SUBJECT_FORM_UNKNOWN                                  winerror.h
# The form specified for the subject is not one supported or
# known by the specified trust provider.

What this effectively means is actually exceedingly similar to your previous SP1 error.

I suspect that we have a slightly deeper, rare, same vein issue.

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard
 

My Computer My Computer

At a glance

Vista Home Premium x86 SP2Intel Core 2 Quad Q9300 2.50GHz4 gb (DDR2 800) 400MHzATI Radeon HD 3870 (512 MBytes)
Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
I have installed the MSE :)
I don't know that software, i think is a good one.

But the game don't like my computer, same error.

Let's forget the game for the time-being.

I want to know:
Have you installed all critical updates? Yes/No
Have you installed all important updates? yes/no
Have you install all optional updates? Yes/no.

That's three questions. And the three answers are 1)____, 2) ______, 3)_______
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Oh yes,
I ran across the same thing as Richard.

Sure am glad that he is the one analyzing the cbs.log file.

I also will not be surprised if you have trouble installing other MS updates, in fact, I'm going to be surprised if I get back three yes answers.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Sorry the error is 0x800b0003. Is in Install, i cant install Games for windows too, cant install marketplace. And i saw some sites that tell me that error is an error of .Net Framework 3.5 and 4.0.

Hello!

That error code makes more sense :) Thanks!

Code:
# for hex 0x800b0003 / decimal -2146762749 :
  TRUST_E_SUBJECT_FORM_UNKNOWN                                  winerror.h
# The form specified for the subject is not one supported or
# known by the specified trust provider.

What this effectively means is actually exceedingly similar to your previous SP1 error.

I suspect that we have a slightly deeper, rare, same vein issue.

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard

That's here.
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
I have installed the MSE :)
I don't know that software, i think is a good one.

But the game don't like my computer, same error.

Let's forget the game for the time-being.

I want to know:
Have you installed all critical updates? Yes/No
Have you installed all important updates? yes/no
Have you install all optional updates? Yes/no.

That's three questions. And the three answers are 1)____, 2) ______, 3)_______

1) YES
2) NO
3) NO

Print of Updates(attach), sorry description in portuguese.
He give me an error updating the first one (Important)
 

Attachments

  • Update1.PNG
    Update1.PNG
    18.1 KB · Views: 7
  • update2.PNG
    update2.PNG
    14.2 KB · Views: 2

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I was afraid that would be the case.

There is a very recent FixIt for install problems.

Now I make no promises, but I must say that I'm interested in your experiences when you try this:

Diagnose and fix program installing and uninstalling problems automatically

This is a Microsoft FixIt and, from the description they give, at least the fixit should do no harm.

I run it, and he say if i have problems in install some software, i say yes, and give me a list of applications, but i cant found any that i need, so i put Not Listed and he says that he dont found any problem on system.
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
Oh well. Doesn't surprise me. The troubleshooters/FixIts still have a long ways to go. When they work, one is glad.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Oh well. Doesn't surprise me. The troubleshooters/FixIts still have a long ways to go. When they work, one is glad.


Yes that's true :)
 

My Computer My Computer

At a glance

Windows 7 32-bit VersionDuo T65004GBNVIDIA G102M
Computer Manufacturer/Model Number
Laptop Asus K50IN
OS
Windows 7 32-bit Version
CPU
Duo T6500
Motherboard
ASUSTeK Computer Inc. K50IN (Socket 478)
Memory
4GB
Graphics Card(s)
NVIDIA G102M
Sound Card
Realtek High Definition Audio
Hard Drives
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
Two questions.
Have you remove all anti virus except MSE?
Are you using a torrent to download your games?
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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