BSOD, "Mem Management" just did clean install

[Sorvian]

Just finished a clean install the night before. Loaded up league of legends and the game had not started but was in "champ select." I believe the client uses adobe air before the game actually launches. Anyway, I BSOD and the error says "Mem Management."

:/ Really disappointing a few hours after a clean install I BSOD. Most likely a hardware problem?

-Thanks

 

[zigzag3143]

Just finished a clean install the night before. Loaded up league of legends and the game had not started but was in "champ select." I believe the client uses adobe air before the game actually launches. Anyway, I BSOD and the error says "Mem Management."

:/ Really disappointing a few hours after a clean install I BSOD. Most likely a hardware problem?

-Thanks

Two obvious problems


1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).


2- Your Symantec. A known cause of BSOD's. I would remove and replace with Microsoft Security essentials

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials

 

[Sorvian]

Just finished a clean install the night before. Loaded up league of legends and the game had not started but was in "champ select." I believe the client uses adobe air before the game actually launches. Anyway, I BSOD and the error says "Mem Management."

:/ Really disappointing a few hours after a clean install I BSOD. Most likely a hardware problem?

-Thanks

Two obvious problems


1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).


2- Your Symantec. A known cause of BSOD's. I would remove and replace with Microsoft Security essentials

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials

I did the first part and successfully updated ASACPI.SYS.

For the second part, is it possible to tell how likely it is that Symantec would be the cause? I did pay for the protection and thus want to hold onto it if possible but would ultimately uninstall it if it meant getting rid of the BSOD.

Thanks, Any further insight would be appreciated

=)

 

[zigzag3143]

Just finished a clean install the night before. Loaded up league of legends and the game had not started but was in "champ select." I believe the client uses adobe air before the game actually launches. Anyway, I BSOD and the error says "Mem Management."

:/ Really disappointing a few hours after a clean install I BSOD. Most likely a hardware problem?

-Thanks

Two obvious problems


1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).


2- Your Symantec. A known cause of BSOD's. I would remove and replace with Microsoft Security essentials

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials

I did the first part and successfully updated ASACPI.SYS.

For the second part, is it possible to tell how likely it is that Symantec would be the cause? I did pay for the protection and thus want to hold onto it if possible but would ultimately uninstall it if it meant getting rid of the BSOD.

Thanks, Any further insight would be appreciated

=)

Well I would say likely but wait a bit and see if updating asacpi.sys stops the BSOD's. If so you are gold, if not Delete Symantec (btw Symantec can cause all sorts of flaky problems like freezing, crashes, slow ISP connections, etc).

 

[Sorvian]

Two obvious problems


1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).


2- Your Symantec. A known cause of BSOD's. I would remove and replace with Microsoft Security essentials

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials

I did the first part and successfully updated ASACPI.SYS.

For the second part, is it possible to tell how likely it is that Symantec would be the cause? I did pay for the protection and thus want to hold onto it if possible but would ultimately uninstall it if it meant getting rid of the BSOD.

Thanks, Any further insight would be appreciated

=)

Well I would say likely but wait a bit and see if updating asacpi.sys stops the BSOD's. If so you are gold, if not Delete Symantec (btw Symantec can cause all sorts of flaky problems like freezing, crashes, slow ISP connections, etc).

k Thanks =) if i do have to uninstall Symantec, is MSE the best alternative?

 

[zigzag3143]

I did the first part and successfully updated ASACPI.SYS.

For the second part, is it possible to tell how likely it is that Symantec would be the cause? I did pay for the protection and thus want to hold onto it if possible but would ultimately uninstall it if it meant getting rid of the BSOD.

Thanks, Any further insight would be appreciated

=)

Well I would say likely but wait a bit and see if updating asacpi.sys stops the BSOD's. If so you are gold, if not Delete Symantec (btw Symantec can cause all sorts of flaky problems like freezing, crashes, slow ISP connections, etc).

k Thanks =) if i do have to uninstall Symantec, is MSE the best alternative?

Best? Hum. From a strictly BSOD perspective it is. In other areas it isnt..

 

[Sorvian]

Well I would say likely but wait a bit and see if updating asacpi.sys stops the BSOD's. If so you are gold, if not Delete Symantec (btw Symantec can cause all sorts of flaky problems like freezing, crashes, slow ISP connections, etc).

k Thanks =) if i do have to uninstall Symantec, is MSE the best alternative?

Best? Hum. From a strictly BSOD perspective it is. In other areas it isnt..

Got another BSOD, unfortunately. going to try uninstalling symantec but here is the minidump.

 

[zigzag3143]

k Thanks =) if i do have to uninstall Symantec, is MSE the best alternative?

Best? Hum. From a strictly BSOD perspective it is. In other areas it isnt..

Got another BSOD, unfortunately. going to try uninstalling symantec but here is the minidump.

NOT Symantec rather your DirectX. I would re-install both the video driver and directX

Download Details - Microsoft Download Center - DirectX End-User Runtime

 

[Sorvian]

Best? Hum. From a strictly BSOD perspective it is. In other areas it isnt..

Got another BSOD, unfortunately. going to try uninstalling symantec but here is the minidump.

NOT Symantec rather your DirectX. I would re-install both the video driver and directX

Download Details - Microsoft Download Center - DirectX End-User Runtime

Will do, Going to test it out and see if anything happens.

Thanks
=)

 

[zigzag3143]

Got another BSOD, unfortunately. going to try uninstalling symantec but here is the minidump.

NOT Symantec rather your DirectX. I would re-install both the video driver and directX

Download Details - Microsoft Download Center - DirectX End-User Runtime

Will do, Going to test it out and see if anything happens.

Thanks
=)

Good luck

If the drivers dont help we need to start looking at power, heat, the card, etc

 

[Sorvian]

NOT Symantec rather your DirectX. I would re-install both the video driver and directX

Download Details - Microsoft Download Center - DirectX End-User Runtime

Will do, Going to test it out and see if anything happens.

Thanks
=)

Good luck

If the drivers dont help we need to start looking at power, heat, the card, etc

Well here is a fast result and another BSOD, not sure if it has to do with the drivers still. I have a GTX 570 and was re-installing the 280.26 nvidia driver, and I am pretty sure it BSOD during installation because I went to get food for like 5 min and I come back and BSOD. So my guess is it happened while installing =(

Really weird:/

 

[zigzag3143]

Will do, Going to test it out and see if anything happens.

Thanks
=)

Good luck

If the drivers dont help we need to start looking at power, heat, the card, etc

Well here is a fast result and another BSOD, not sure if it has to do with the drivers still. I have a GTX 570 and was re-installing the 280.26 nvidia driver, and I am pretty sure it BSOD during installation because I went to get food for like 5 min and I come back and BSOD. So my guess is it happened while installing =(

Really weird:/

Memory corruption. Could still be Symantec.

 

[Sorvian]

Good luck

If the drivers dont help we need to start looking at power, heat, the card, etc

Well here is a fast result and another BSOD, not sure if it has to do with the drivers still. I have a GTX 570 and was re-installing the 280.26 nvidia driver, and I am pretty sure it BSOD during installation because I went to get food for like 5 min and I come back and BSOD. So my guess is it happened while installing =(

Really weird:/

Memory corruption. Could still be Symantec.

K quick update, Uninstalled Symantec and will continue my normal computer use to see if a BSOD occurs and post back with results. One BSOD before I uninstalled Symantec was I clicked restart on my computer and it BSOD. Going to attach the minidump to see if we can get any more info from it.

Thanks
=)

 

[Sorvian]

Well unfortunately very shortly after I uninstall Symantec I receive a Windows has stopped working message that looked like this as I am just browsing in Firefox
and then about 5 secs later received a BSOD:/

 

[Sorvian]

Well after a days use so far after uninstalling Symantec no BSOD's. (Beside that one random one )

 

[Sorvian]

:/ another "Mem Management" BSOD. No gaming just loaded up hulu and crashed.=(

minidump attached

Symantec is uninstalled

 

[zigzag3143]

:/ another "Mem Management" BSOD. No gaming just loaded up hulu and crashed.=(

minidump attached

Symantec is uninstalled

Sorvian

blue screen view is often wrong. This one crash was blamed on directX which would make sense giving what you were doing. Since re-installing it is easy I would try it

Download Details - Microsoft Download Center - DirectX End-User Runtime

 

[Sorvian]

All was well for about 3 days after doing what you recommended. Computer ran smoothly and no problems. Just yesterday though got two BSODS in one day. Thought I was clear and free of them but guess something is still causing them. These were both while gaming.

I attached the minidump.

 

[Sorvian]

Booted up and went to grab a drink, I opened/clicked nothing and came back to 2 Bsod's in a row. Any tips would be appreciated.

Thanks