Several BSOD messages on new system at random times

[kkdishin]

Hello,
I've recently put together my first system, and since have been getting the BSOD at least once a day. They occur at random, i.e. when browsing the internet, when when idle. The BSOD messages that I remember getting are:
PFN_LIST_CORRUPT, MEMORY MANAGEMENT, and SYSTEM SERVICE EXCEPTION. I've reinstalled windows 7 many times thinking it could have been a corrupt install or something. I have found that 1 of my four RAM modules were faulty by using MemTest-68. Removing that RAM module did not fix the problem and no other problems were found on the other modules. I've ran virus (avast) and malware (malwarebytes) scanners and nothing. All my temps are good so their is no otherheating problems. I've checked for windows updates and the only thing to update is SP1 for microsoft office. This is getting really annoying so any help will be greatly appreciated. The only thing I havent tried is seeing if any of the background programs I am running is causing this because all these programs didnt cause any problems on my old system.

Background programs: ultramon, logitech LCD manager, AI Suite II, flicks

Thanks

 

[panais]

Hi.

Remove avast from your system.

Download,install and use Microsoft Security Essentials with windows firewall.


Update software\driver for Wacom(tablet) Mouse Filter

Global Sites


Update software\driver for UltraMon multi-monitor

UltraMon Support


Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html (run it 2-3 times if needed to "fix everything)


Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Leave it to run overnight.


Finish and post back.

 

[kkdishin]

Hello,
So I have:
removed avast and installed MSE
removed completely Ultramon and tablet drivers
I've run sfc /scannow 4 times, twice coming up with errors (first two), and twice coming up with no integrity violations
ran RAM test wit MemTest86+ - no errors
Updated my BIOS to latest version

Got a BSOD this morning with the "MEMORY_MANAGEMENT" error.

Would it possible for my mobo to be faulty? I really hope not, but I cant think of anything else.

 

[zigzag3143]

Hello,
So I have:
removed avast and installed MSE
removed completely Ultramon and tablet drivers
I've run sfc /scannow 4 times, twice coming up with errors (first two), and twice coming up with no integrity violations
ran RAM test wit MemTest86+ - no errors
Updated my BIOS to latest version

Got a BSOD this morning with the "MEMORY_MANAGEMENT" error.

Would it possible for my mobo to be faulty? I really hope not, but I cant think of anything else.

Still memory management (probably caused by a driver). Since you Ram seems to have passed memtest you should concentrate on the driver.

To do that you need to run driver verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[kkdishin]

Thanks zigzag for the info,
I have run into option 2: "If you can't get into Windows because it crashes too soon, try it in Safe Mode."
I'm guessing the idea here is to now check each driver individually to see which one is causing the blue screen?

Edit: I have isolated the problem to hp8207_8307.sys by Windows (R) Win 7 DDK.

Edit 2: I believe hp8207_8307.sys is my mouse driver as it and my monitor are the only HP things I have. I replaced the mouse with a different one and driver verifier comes up with no problems. I will run my system for a couple days to see if I continue to get the BSODs.

Thanks for all your help

 

[zigzag3143]

Thanks zigzag for the info,
I have run into option 2: "If you can't get into Windows because it crashes too soon, try it in Safe Mode."
I'm guessing the idea here is to now check each driver individually to see which one is causing the blue screen?

Edit: I have isolated the problem to hp8207_8307.sys by Windows (R) Win 7 DDK.

Edit 2: I believe hp8207_8307.sys is my mouse driver as it and my monitor are the only HP things I have. I replaced the mouse with a different one and driver verifier comes up with no problems. I will run my system for a couple days to see if I continue to get the BSODs.

Thanks for all your help

Nice diagnostics

 

[kkdishin]

Nice diagnostics

Thanks

Ok, so yesterday I had the most wonderful day, no blue screens . This morning I had a couple, while I was trying to update my asus drivers via the asus utility program. Some errors about "asuspio.sys". so I updated them via the asus website, got a "MEMORY_MANAGEMENT" right after the install finished.

Since I had a blue screen error free day yesterday I had tried to install my ultramon and tablet drivers again, but I uninstalled them after my first blue screen this morning. I had also bought a new mouse (bluetooth) that didnt work as I planned, it doesnt connect properly for some reason. It connected yesterday but not this morning.

Any ideas where I should go with this?

 

[writhziden]

Nice diagnostics

Thanks

Ok, so yesterday I had the most wonderful day, no blue screens . This morning I had a couple, while I was trying to update my asus drivers via the asus utility program. Some errors about "asuspio.sys". so I updated them via the asus website, got a "MEMORY_MANAGEMENT" right after the install finished.

Since I had a blue screen error free day yesterday I had tried to install my ultramon and tablet drivers again, but I uninstalled them after my first blue screen this morning. I had also bought a new mouse (bluetooth) that didnt work as I planned, it doesnt connect properly for some reason. It connected yesterday but not this morning.

Any ideas where I should go with this?

Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.

 

[kkdishin]

Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.

Hi, I've downloaded and installed Driver Sweeper but the driver in question was not listed. However, I was able to install them no problem this morning... and now my system seems to be running fine. I'm going to try to install my other drivers (i.e. wacom tablet) and see if they cause problems.

Thanks again all for all your help

 

[zigzag3143]

Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.

Hi, I've downloaded and installed Driver Sweeper but the driver in question was not listed. However, I was able to install them no problem this morning... and now my system seems to be running fine. I'm going to try to install my other drivers (i.e. wacom tablet) and see if they cause problems.

Thanks again all for all your help

Let us know if you need help. Ken

 

[kkdishin]

Ok so, today while I was doing routine stuff (watching tv shows and browsing the net) I got a PFN_LIST_CORRUPT blue screen. When my computer rebooted I had lost funciton in my (new) bluetooth mouse and my Logitech Speakers (which I got back after another reboot). I then used driver verifier again to see which driver was causing me trouble. At windows start-up I get a hidclass.sys blue screen. hidclass.sys does not appear in the driver verifier but Google tells me this is a USB problem. Right now what I have connect via USB are; hard drive, wacom bamboo tablet, 2 printers (epson and HP), Logitech speakers, microsoft keyboard and HP monitor.

Also before windows starts, I get the American megatrends screen saying there is no keyboard detected which I've never gotten before. Once windows starts my keyboard is detected. Still a pain because I can't navigate into safe mode.

After playing around with the drivers and stuff I wasnt able to find the one driver that is causing the blue screen. However I think either my bluetooth mouse or the bluetooth software is the problem. After the inital blue screen I deleted the mouse device and started using a spare USB mouse. When all drivers were being verified and the bluetooth program detected that the mouse wanted to connect I got a blue screen with the hidclass.sys. Twice this happened, coincidence? maybe...

Any ideas, the mouse was working perfect yesterday.

EDIT: After playing around some more I found the driver causing a problem; btath_rcp.sys

EDIT 2: I just got a PAGE_FAULT_IN_NONPAGED_AREA blue screen

 

[zigzag3143]

Ok so, today while I was doing routine stuff (watching tv shows and browsing the net) I got a PFN_LIST_CORRUPT blue screen. When my computer rebooted I had lost funciton in my (new) bluetooth mouse and my Logitech Speakers (which I got back after another reboot). I then used driver verifier again to see which driver was causing me trouble. At windows start-up I get a hidclass.sys blue screen. hidclass.sys does not appear in the driver verifier but Google tells me this is a USB problem. Right now what I have connect via USB are; hard drive, wacom bamboo tablet, 2 printers (epson and HP), Logitech speakers, microsoft keyboard and HP monitor.

Also before windows starts, I get the American megatrends screen saying there is no keyboard detected which I've never gotten before. Once windows starts my keyboard is detected. Still a pain because I can't navigate into safe mode.

After playing around with the drivers and stuff I wasnt able to find the one driver that is causing the blue screen. However I think either my bluetooth mouse or the bluetooth software is the problem. After the inital blue screen I deleted the mouse device and started using a spare USB mouse. When all drivers were being verified and the bluetooth program detected that the mouse wanted to connect I got a blue screen with the hidclass.sys. Twice this happened, coincidence? maybe...

Any ideas, the mouse was working perfect yesterday.

EDIT: After playing around some more I found the driver causing a problem; btath_rcp.sys

EDIT 2: I just got a PAGE_FAULT_IN_NONPAGED_AREA blue screen

We cant tell without the most recent BSOD's

 

[kkdishin]

Here are the system health report and bsod dump

 

[zigzag3143]

Here are the system health report and bsod dump

In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.

 

[kkdishin]

Here are the system health report and bsod dump

In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.

Hrm. Thats weird because I got that driver right from their website which said "28 Oct 2011"... anyways I'll uninstall it and see what happens.

Do you know of any way of getting it to work because I use it a lot...

Thanks

 

[writhziden]

Here are the system health report and bsod dump

In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.

Where did you find 2007, I see 2010? Is it the Timestamp, or am I looking in the wrong place? I'm using windbg, by the way.

 

[writhziden]

Ken, do you agree with this method: Try uninstalling the driver and then installing the latest version. It may be that something was corrupted during installation.

Just go to device manager, right click the device, click uninstall, if a check box appears to delete the driver software for this device, check the box, then hit ok. Then reboot and reinstall. That way, the old driver is deleted from Windows so it does not continue to cause conflicts.

 

[kkdishin]

Ken, do you agree with this method: Try uninstalling the driver and then installing the latest version. It may be that something was corrupted during installation.

Just go to device manager, right click the device, click uninstall, if a check box appears to delete the driver software for this device, check the box, then hit ok. Then reboot and reinstall. That way, the old driver is deleted from Windows so it does not continue to cause conflicts.

Hi,
I've been here:

http://www.wacom.com/en/CustomerCare/Drivers.aspx?model=Bamboo+Pen&os=Windows+7

and have tried both "Driver and Software Installation Tool for Bamboo (PC)" and "Driver 5.2.5-5a(RC) for Windows 7, Vista & XP (32 & 64 bit versions)"

but none of them seem to have solve the problem.

 

[writhziden]

What happens if you let Windows install the driver software after rebooting? Does it find the driver? Or is it unable to install the driver for your device?

 

[writhziden]

Alright, question for you. Do you have an EETI Input Multitouch Digitizer driver on your system as well as the Wacom driver?