Just can't seem to solve 0x0000001e

[ShiningLizard]

Hey all, I've been dealing with this problem for months now and I hope you can help me because I really am despairing.

For a while now I've been having a reoccuring problem with random BSODs, each time showing up 0x0000001e, and nothing I can think of seems to shift it.

I sent the PC back to the manufacturer (Novatech) thinking it might be a hardware problem, but they found no problems and sent it back. It continued to happen until Novatech simply sent me a new one, but it's no good, even on the new one, the way I am setting this machine up seems to make it blue screen constantly, but I don't know what I am missing or where I am going wrong.

The machine comes blank, and I installed my own copy of Windows 7 x64 Home Premium onto it. I've used the ASUS P5QL-CM motherboard drivers that they supplied me, but to no use. I've gotten updated drivers from ASUS's website, but that doesn't work either. I've got the latest NVIDIA Geforce GTS 250 drivers too, but I don't think that is causing the error. I went for a BIOS update but soon discovered that the BIOs I have is already the newest version.

Nothing that I can do seems to get rid of this BSOD problem and it's really frusrating. I can't even figure out why it might be doing it. The only way I've found I can keep recreating the error is if I open up Steam and try to run Aliens Versus Predator (the new one). Everytime it's preparing the game it gets to like 44% and then blue screens on me. I don't think there's a link but that's the only way I seem to be able to create the error for myself. Every other time it's sporadic and happens whenever it feels like it.

Novatech won't help me solve the problem, since they sent it to me blank and the software/operating system is "my responsibility". So I really need to find a solution, otherwise I may have several hundred pounds of PC that I simply can't use.

Thanks in advance guys.

Intel Core 2 Quad 8300 2.5GHz
2X2GB DDR2 RAM
NVIDIA Geforce GTS 250 1GB GDRR3
1TB HDD

 

[zigzag3143]

Hey all, I've been dealing with this problem for months now and I hope you can help me because I really am despairing.

For a while now I've been having a reoccuring problem with random BSODs, each time showing up 0x0000001e, and nothing I can think of seems to shift it.

I sent the PC back to the manufacturer (Novatech) thinking it might be a hardware problem, but they found no problems and sent it back. It continued to happen until Novatech simply sent me a new one, but it's no good, even on the new one, the way I am setting this machine up seems to make it blue screen constantly, but I don't know what I am missing or where I am going wrong.

The machine comes blank, and I installed my own copy of Windows 7 x64 Home Premium onto it. I've used the ASUS P5QL-CM motherboard drivers that they supplied me, but to no use. I've gotten updated drivers from ASUS's website, but that doesn't work either. I've got the latest NVIDIA Geforce GTS 250 drivers too, but I don't think that is causing the error. I went for a BIOS update but soon discovered that the BIOs I have is already the newest version.

Nothing that I can do seems to get rid of this BSOD problem and it's really frusrating. I can't even figure out why it might be doing it. The only way I've found I can keep recreating the error is if I open up Steam and try to run Aliens Versus Predator (the new one). Everytime it's preparing the game it gets to like 44% and then blue screens on me. I don't think there's a link but that's the only way I seem to be able to create the error for myself. Every other time it's sporadic and happens whenever it feels like it.

Novatech won't help me solve the problem, since they sent it to me blank and the software/operating system is "my responsibility". So I really need to find a solution, otherwise I may have several hundred pounds of PC that I simply can't use.

Thanks in advance guys.

Intel Core 2 Quad 8300 2.5GHz
2X2GB DDR2 RAM
NVIDIA Geforce GTS 250 1GB GDRR3
1TB HDD

We could really use the DMP files. use these to find and upload it to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

thanks

Ken

 

[ShiningLizard]

Ah yes, was wondering how exactly I did that. The minidumps are attached in the original post now.

 

[zigzag3143]

Ah yes, was wondering how exactly I did that. The minidumps are attached in the original post now.

SL


Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

In this case it is your linksys wireless driver (WUSB54Gv4x64.sys) which is over three years old.

I would download and install a fresh copy.

I would also run a system file check
To do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

Let us know the results

Ken

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\minidump\031910-25006-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02861000 PsLoadedModuleList = 0xfffff800`02a9ee50
Debug session time: Fri Mar 19 10:03:26.108 2010 (GMT-4)
System Uptime: 0 days 0:32:18.653
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\WUSB54Gv4x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WUSB54Gv4x64.sys
*** ERROR: Module load completed but symbols could not be loaded for WUSB54Gv4x64.sys
Probably caused by : WUSB54Gv4x64.sys ( WUSB54Gv4x64+2d7cf )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+62e7952f039fdb90
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c578 -- (.exr 0xfffff80000b9c578)
ExceptionAddress: fffff88009e6e7cf (WUSB54Gv4x64+0x000000000002d7cf)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000b9c620 -- (.trap 0xfffff80000b9c620)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=572a1e006a300eae rbx=0000000000000000 rcx=fffffa80041c1ff0
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88009e6e7cf rsp=fffff80000b9c7b0 rbp=0000000000000000
 r8=fffffa80065cb700  r9=0000000000000000 r10=fffffa8003eef010
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
WUSB54Gv4x64+0x2d7cf:
fffff880`09e6e7cf ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800028cac2e to fffff800028d2ed0

STACK_TEXT:  
fffff800`00b9b658 fffff800`028cac2e : fffffa80`7c0e2acc 00000000`06660450 fffff800`00b9bdd0 fffff800`028ffe28 : nt!KeBugCheck
fffff800`00b9b660 fffff800`028f8bed : fffff800`02adfc24 fffff800`02a18a3c fffff800`02861000 fffff800`00b9c578 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b690 fffff800`02900250 : fffff800`02a20b5c fffff800`00b9b708 fffff800`00b9c578 fffff800`02861000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b6c0 fffff800`0290d1b5 : fffff800`00b9c578 fffff800`00b9bdd0 fffff800`00000000 fffffa80`03eef010 : nt!RtlDispatchException+0x410
fffff800`00b9bda0 fffff800`028d2542 : fffff800`00b9c578 fffffa80`059ba020 fffff800`00b9c620 fffffa80`0653c740 : nt!KiDispatchException+0x135
fffff800`00b9c440 fffff800`028d0e4a : fffffa80`00000000 00000000`00000001 fffffa80`04097010 fffff880`09e9c808 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c620 fffff880`09e6e7cf : fffffa80`041c2000 fffff800`00b9c860 fffffa80`03eef010 fffffa80`059ba020 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9c7b0 fffffa80`041c2000 : fffff800`00b9c860 fffffa80`03eef010 fffffa80`059ba020 fffffa80`041c2000 : WUSB54Gv4x64+0x2d7cf
fffff800`00b9c7b8 fffff800`00b9c860 : fffffa80`03eef010 fffffa80`059ba020 fffffa80`041c2000 fffffa80`06877ed0 : 0xfffffa80`041c2000
fffff800`00b9c7c0 fffffa80`03eef010 : fffffa80`059ba020 fffffa80`041c2000 fffffa80`06877ed0 00000000`06883d01 : 0xfffff800`00b9c860
fffff800`00b9c7c8 fffffa80`059ba020 : fffffa80`041c2000 fffffa80`06877ed0 00000000`06883d01 572a1e00`6a300eae : 0xfffffa80`03eef010
fffff800`00b9c7d0 fffffa80`041c2000 : fffffa80`06877ed0 00000000`06883d01 572a1e00`6a300eae fffffa80`03eef010 : 0xfffffa80`059ba020
fffff800`00b9c7d8 fffffa80`06877ed0 : 00000000`06883d01 572a1e00`6a300eae fffffa80`03eef010 fffff880`09e6ea1a : 0xfffffa80`041c2000
fffff800`00b9c7e0 00000000`06883d01 : 572a1e00`6a300eae fffffa80`03eef010 fffff880`09e6ea1a fffffa80`041ae000 : 0xfffffa80`06877ed0
fffff800`00b9c7e8 572a1e00`6a300eae : fffffa80`03eef010 fffff880`09e6ea1a fffffa80`041ae000 fffffa80`039bf440 : 0x6883d01
fffff800`00b9c7f0 fffffa80`03eef010 : fffff880`09e6ea1a fffffa80`041ae000 fffffa80`039bf440 00000000`00000000 : 0x572a1e00`6a300eae
fffff800`00b9c7f8 fffff880`09e6ea1a : fffffa80`041ae000 fffffa80`039bf440 00000000`00000000 fffffa80`06883dc0 : 0xfffffa80`03eef010
fffff800`00b9c800 fffffa80`041ae000 : fffffa80`039bf440 00000000`00000000 fffffa80`06883dc0 fffffa80`03eef010 : WUSB54Gv4x64+0x2da1a
fffff800`00b9c808 fffffa80`039bf440 : 00000000`00000000 fffffa80`06883dc0 fffffa80`03eef010 fffff880`09e6e96a : 0xfffffa80`041ae000
fffff800`00b9c810 00000000`00000000 : fffffa80`06883dc0 fffffa80`03eef010 fffff880`09e6e96a fffffa80`041ae000 : 0xfffffa80`039bf440


STACK_COMMAND:  kb

FOLLOWUP_IP: 
WUSB54Gv4x64+2d7cf
fffff880`09e6e7cf ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  WUSB54Gv4x64+2d7cf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: WUSB54Gv4x64

IMAGE_NAME:  WUSB54Gv4x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45923fcb

FAILURE_BUCKET_ID:  X64_0x1E_WUSB54Gv4x64+2d7cf

BUCKET_ID:  X64_0x1E_WUSB54Gv4x64+2d7cf

Followup: MachineOwner
---------

031910-22947-01.dmp    3/19/2010 2:15:52 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    nwifi.sys    nwifi.sys+6800                    x64        C:\Users\K\Desktop\minidump\031910-22947-01.dmp    4    15    7600    
031910-23150-01.dmp    3/19/2010 2:12:46 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71ed0                    x64        C:\Users\K\Desktop\minidump\031910-23150-01.dmp    4    15    7600    
031910-23946-01.dmp    3/19/2010 2:22:48 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    tcpip.sys    tcpip.sys+59c30                    x64        C:\Users\K\Desktop\minidump\031910-23946-01.dmp    4    15    7600    
031910-24570-01.dmp    3/19/2010 2:09:32 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    nwifi.sys    nwifi.sys+a643                    x64        C:\Users\K\Desktop\minidump\031910-24570-01.dmp    4    15    7600    
031910-25006-01.dmp    3/19/2010 2:05:04 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71ed0                    x64        C:\Users\K\Desktop\minidump\031910-25006-01.dmp    4    15    7600

 

[ShiningLizard]

Well, so far so good, no errors yet, and the SFC was fine.

I'm really surprised that after all this time it was something so trivial! Thanks a lot.

 

[ShiningLizard]

Hey all, just an update... not sure if I should worry about this, but I was just browsing the net and playing some music, and the music buzzed for a second, as though it might blue screen. It didn't, but I'm just curious, is it trying to crash again?

 

[zigzag3143]

Hey all, just an update... not sure if I should worry about this, but I was just browsing the net and playing some music, and the music buzzed for a second, as though it might blue screen. It didn't, but I'm just curious, is it trying to crash again?

Doubt it. Thing with blue screens is that once you fix them you may find that there was something else (unrelated) going on in the background.

If you are interested you could check in event viewer (type eventvwr in search). You should go to the windows log>application tab.

You want to look for critical errors (they have red in the left column) that relate to the sound problem

ken

 

[xendon]

Hi,

i have the same problem, kindly find attached dump files.

keith

 

[xendon]

Hi,

i have also uploaded a copy of the cbs file as well.

kindly help

 

[jeryko]

Me podrian ayudar, yo tambien tengo ese problema de pantalla azul, como puedo solucionar, puede ser problema de controlador de video? El error es el siguiente

STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF8000311E1B8, 0x0000000000000000, 0xFFFFFFFFFFFFFFFF)

 

[zigzag3143]

Me podrian ayudar, yo tambien tengo ese problema de pantalla azul, como puedo solucionar, puede ser problema de controlador de video? El error es el siguiente

STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF8000311E1B8, 0x0000000000000000, 0xFFFFFFFFFFFFFFFF)

Lo sentimos, este es un sitio de Inglés. Necesitamos que trnaslate en Inglés para que le podamos ayudar.

También tenemos el verdadero "DMP" archivo por favor, siga estas instrucciones



Please translate using google translate or something similar into English so we can help you.



No DMP files included in upload please try this method

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[Tews]

Hola ... jeryko y bienvenidos a SevenForums Que va a ser mucho más fácil ayudarle si usted publica en Inglés, en lugar de español .. Por favor, vaya a C:. / windows / minidump y cerrar la cremallera de los archivos dmp de tu siguiente post para que podamos ver lo que está pasando ...

Translation... Hello jeryko and welcome to SevenForums ... Its going to be a lot easier to help you if you post in English, rather then Spanish.. please go to c:/windows/minidump and zip up the .dmp files to your next post so we can see what's going on...

 

[zigzag3143]

Hola ... jeryko y bienvenidos a SevenForums Que va a ser mucho más fácil ayudarle si usted publica en Inglés, en lugar de español .. Por favor, vaya a C:. / windows / minidump y cerrar la cremallera de los archivos dmp de tu siguiente post para que podamos ver lo que está pasando ...

Translation... Hello jeryko and welcome to SevenForums ... Its going to be a lot easier to help you if you post in English, rather then Spanish.. please go to c:/windows/minidump and zip up the .dmp files to your next post so we can see what's going on...

Great minds Tom {grin}

 

[brilliante]

[removed]

Sorry everyone, it appears I've been posting in the wrong area. Much thanks anyway.

 

[Dinere]

Hey I am currently haveing the same issue. I am looking for any help possible.

 

[ana100]

I have had this blue screen problem for a few months. I even called support at Lenovo, but they couldn't help. I have Windows 7 and I attached the last dmp file as per instructions. Can someone please help?

 

[Paltalkjr]

I'm having bluescreens too.
Not even doing much at the time. Sometimes playing minecraft, watching youtube and once I just started it up and it bluescreened.
Recently I got 2 new 1GB sticks of RAM, but I've run a memory test, and there's no problems there.
http://www.mediafire.com/?zo2a6xo5664ebks
View attachment 247897

I too got the crash dump thing on the bluescreen saying 0x0000001E...

 

[cienfuego]

New Guy with same problem, HELP!!!! PLEASE!!!!

View attachment 295046

View attachment 295047
well the title says it all, I have been fighting with my dads PC for three weeks now. when I think I got it, it blue screens again.. I have attached the necessary files, dump and the sf tool files.

his system is a windows 7 home premium 64 bit