Solved Outlook is not downloading all the emails..

[Sibin656]

Dear Sir..

i have 2 pcs,

PC1 - 1 laptop (Win 7 Professional)
PC2 - 1 desktop (Win XP)

i have 4 emails configured in Outlook 2007 on both systems.
also on both pc, i put the option " leave a copy of message on server.."

PC2 is downloading all the emails from the mail server..
but PC1 is not..
when i checked in the mail server, all the mails are there only.

the problem is only for that laptop..
can anybody help me to solve this..

waiting for ur quick reply..

thanks..

sibin

 

[Irene]

Hello Sibin656, welcome to the forum.

Does PC1 download any emails at all?

 

[Sibin656]

thanks for ur reply..

it does only sometimes..
if today i've received 20 emails, PC1 'l download only 3 or 4..

 

[Irene]

Do you have the same security software on both PC's?

 

[Sibin656]

PC1 has Norton Antivirus 2011
PC2 has Norton Antivirus 2010

 

[Irene]

Norton is notoriously problematic with email scanning.

Can you check the settings for emails on both computers to see if they are identical?

 

[Sibin656]

thanks..

I have solved it..

Norton antivirus was the problem..
i have turned off "Scan Incoming Emails"..

now its working fine..

thanks for ur help..
thanks Windows seven forum..

 

[Irene]

thanks..

I have solved it..

Norton antivirus was the problem..
i have turned off "Scan Incoming Emails"..

now its working fine..

thanks for ur help..
thanks Windows seven forum..

Good news, Sibin656.

 

[nlawley]

Microsoft office outlook not downloading all emails

I have one PC with 2 users. For one user it works perfectly but for the other it downloads only about 1 in 3 emails. I don't use Norton but McAfee.

 

[GianniDPC]

I have one PC with 2 users. For one user it works perfectly but for the other it downloads only about 1 in 3 emails. I don't use Norton but McAfee.

Try disabling mail scanning in Mcafee

 

[nlawley]

I uninstalled McAfee and installed Norton, disabled email scan and still do not get emails on one user but get them on the other user.

 

[nlawley]

When I forward emails from the server to myself they always arrive on Microsoft Office Outlook.