nvlddmkm.sys, dxgkrnl.sys, dxgmms1.sys BSOD. No crashes with games.

[Lammah]

Hey everyone, this is my first time posting so I apologize if I forget to add anything important.

I recently purchased a new desktop with some custom parts about 2 months ago. Since I have gotten it, I have been getting BSOD very randomly. They all are the same message and a Blue Screen crash viewer flags the three drivers above as problems. I will attach all the dumps and the rest of what you all need, as well as some extra stuff. I am running a PNY GeForce GTX 560 Ti, and have heard that the video cards can be a problem with this BSOD. I have tried to clean/reinstall the video drivers completely, and even brought it to bestbuy to get it swapped out with a new identical card. The card is overclocked out of the box but I have not changed any setting on it further.

I have brought the desktop back to Bestbuy from where I bought it and they ran a gauntlet of stress tests and device checks and it came back to me without any problems. Swapping the video card and having them completely wipe the drivers did not help either.

The problem does not occur during gameplay. I have been playing BF3 and Skyrim on the top settings and have never had an error or even a hiccup. The problem seems to happen mainly when I am typing up documents on word or sending out an email. This problem can disappear for days then pop back up randomly, crashing two or three times in a row.

I attached the dumps, some reports, and a zip file of my system specs (Everest report). Thank you so much for any help you can give me, It always seems to crash when I am doing work or being productive, which is causing a lot of problems. Thanks again.

 

[zigzag3143]

Hey everyone, this is my first time posting so I apologize if I forget to add anything important.

I recently purchased a new desktop with some custom parts about 2 months ago. Since I have gotten it, I have been getting BSOD very randomly. They all are the same message and a Blue Screen crash viewer flags the three drivers above as problems. I will attach all the dumps and the rest of what you all need, as well as some extra stuff. I am running a PNY GeForce GTX 560 Ti, and have heard that the video cards can be a problem with this BSOD. I have tried to clean/reinstall the video drivers completely, and even brought it to bestbuy to get it swapped out with a new identical card. The card is overclocked out of the box but I have not changed any setting on it further.

I have brought the desktop back to Bestbuy from where I bought it and they ran a gauntlet of stress tests and device checks and it came back to me without any problems. Swapping the video card and having them completely wipe the drivers did not help either.

The problem does not occur during gameplay. I have been playing BF3 and Skyrim on the top settings and have never had an error or even a hiccup. The problem seems to happen mainly when I am typing up documents on word or sending out an email. This problem can disappear for days then pop back up randomly, crashing two or three times in a row.

I attached the dumps, some reports, and a zip file of my system specs (Everest report). Thank you so much for any help you can give me, It always seems to crash when I am doing work or being productive, which is causing a lot of problems. Thanks again.

Virtually all of these were the same

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[Lammah]

Thank you so much. I will try that and see if there are any problems in the next few days. But wouldn't I have the problem more often when I am playing a game in that case, when the graphic card would be the hottest? I am getting them randomly and it is never around the time I am playing games.

I will keep an eye on it regardless. But also, the overclocking wouldnt be a problem, would it? And if so, is there a way I can step down some of the overclock? A recommended program perhaps?


EDIT: I also have a corsair water cooler in my desktop, and my temperatures usually stay relatively low.

 

[Lammah]

Hey again. So I opened my case up and let it air out while I played a bit of skyrim. It managed to top about 74 Degrees C while I was playing. Is that too hot for a GPU? Could I increase my fan speed or are my fans not running fast enough? My biggest problem is that it never BSOD when I am playing a game, so even though It hit 74C for a while it didn't BSOD. Any thoughts?

I attached a GPU Sensor Log as well.

 

[Lammah]

Hey so I just got another bluescreen. I was on my desktop looking at GPU-Z and logging the data and it froze and BSODed. Here is the log again. Please help me. It was at 90F when it BSOD so overheating is not the problem. It crashed at 7:59.59 AM so the log should show it cutting out a few seconds before that.

 

[Lammah]

So I got NTune and tried to underclock my GPU by a little and I am getting another bluescreen error, most likely the other one has not gone away. here is the file.

Does anyone have an idea? This has gotten so bad..

Edit. Crash dump below

 

[Lammah]

forgot to add..

 

[zigzag3143]

So I got NTune and tried to underclock my GPU by a little and I am getting another bluescreen error, most likely the other one has not gone away. here is the file.

Does anyone have an idea? This has gotten so bad..

Edit. Crash dump below

You should start by reverting EVERYTHING back to default.

These were Related to nvoclk64.sys NVidia System Utility Driver. I would re-install it using the newest version available. Yours is from 2007


I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

 

[Lammah]

So I got NTune and tried to underclock my GPU by a little and I am getting another bluescreen error, most likely the other one has not gone away. here is the file.

Does anyone have an idea? This has gotten so bad..

Edit. Crash dump below

You should start by reverting EVERYTHING back to default.

These were Related to nvoclk64.sys NVidia System Utility Driver. I would re-install it using the newest version available. Yours is from 2007


I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Thank you so much for all the help zigzag. I will give it a try and see what happens. Ill reinstall it and see if it fixes it. Would I be on the Nvidia site? In a driver update or would it be seperate?


EDIT: I Switched my antivirus and I uninstalled Ntune, since I heard that can be a problem. So that fixes the nvoclk64.sys bluescreen I am guessing. The other one has popped up again today, and I still cannot figure out what it is from. I attempted to turn off TDR in the registry by following some simple instructions but it turns itself back on each restart, so that will not be a good fix....any ideas?

 

[zigzag3143]

bump

I didnt see a question in your previous post. Was there one?

 

[Lammah]

bump

I didnt see a question in your previous post. Was there one?

Kind of. I just said that the nvlddmkm.sys error is still occurring, and I determined that it is not an overheating problem. I was just wondering if there were any other ideas that you might have of what I should do.

 

[zigzag3143]

bump

I didnt see a question in your previous post. Was there one?

Kind of. I just said that the nvlddmkm.sys error is still occurring, and I determined that it is not an overheating problem. I was just wondering if there were any other ideas that you might have of what I should do.

Sorry. You have eliminated the most obvious causes and since it isnt heat it may be power, directx, or the card itself.

 

[Ganjamanyeah]

event is 4101 nvlddmkm

hi gettins same problem lammah, i get monitor turns off then back on again with error message (display driver stopped responding and has recovered. display driver nvidia windows kernel driver (various)current 285.79 stopped responding and has successfully recovered). this issue started when i upgraded my pc from xfx 790 ultra sli - 8gig kingston hyperx - q6600 2.4 @3.4 to asus sabertooth p67 - i7-2600k - 8gig 2x4 corsair vengeance, pc specs now = sabertooth p67 - i7-2600k - vengeance 8gig - coolit alc 240 - raptor 150 - f3 1tb - coolermaster 800 watt - gtx 560 ti 2gig - antec 300 with 2 fans front, 1 top, 1 side, 2 on cpu radiator in push pull, temps at idle now cpu 32c ,gpu 24c, mobo exchanged for another, gpu also, swapped ram/psu with mates vengeance 1800 8gig and 1500 psu and still same random error, cant supply bsod's as never get them just event id's, this is 4101. if this is posted wrong i apologise

 

[Lammah]

Hey, so i am still having problems with the BSOD but I may have figured out when it crashes. It seems to crash when I am idling on my computer. I will have a word document or firefox or email up. It seems if I leave the computer idling with a few windows (1+) up for more than a few minutes, it will crash when I come back and start up a new program. So just a few minutes ago I had firefox up on Pandora, so I didnt touch it for a while. maybe 20 minutes in I needed to open a new program and when I did it crashed.

does anyone have any ideas with this new information?

 

[Moth3r]

Im having similar problems to you, i BSOD in particular circumstances with error code 116. Its something to do with the graphics but im not completely sure which aspect of it. I crash when i load a skyrim game most of the time. I can get through the menu fine, it will give me loading screen tips fine, but as soon as it reaches the actual game screen, i get a display of red square patterns, the display shuts off, then it comes back on with a BSOD before rebooting. On some days it works well, and if it loads past the initial 2 seconds of gameplay then i can play all day long without a problem. Movies are ok and so are word documents, its only Skyrim and another game that it happens with.
Have you found a solution? It's something software related, it must be because it happens only with particular software events. I've tryed different drivers but no luck. Also the fact that it works sometimes leaves me absolutely stumped. Tommorow, ill try removing the AMD catalyst program and reinstalling direct x.
Any ideas from anyone would be greatly appreciated!

 

[Moth3r]

I was thinking maybe it had something to do with a power saving mode where it runs underclocked until it detects that a game is played and it needs more performance. Maybe mine crashes when it trys to overclock itself?

 

[writhziden]

I was thinking maybe it had something to do with a power saving mode where it runs underclocked until it detects that a game is played and it needs more performance. Maybe mine crashes when it trys to overclock itself?

Recommend starting a new thread since your problem does not seem to be related to the original post in this thread. Please see http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to get the most help with your problem.

 

[Britton30]

Im having similar problems to you, i BSOD in particular circumstances with error code 116. Its something to do with the graphics but im not completely sure which aspect of it. I crash when i load a skyrim game most of the time. I can get through the menu fine, it will give me loading screen tips fine, but as soon as it reaches the actual game screen, i get a display of red square patterns, the display shuts off, then it comes back on with a BSOD before rebooting. On some days it works well, and if it loads past the initial 2 seconds of gameplay then i can play all day long without a problem. Movies are ok and so are word documents, its only Skyrim and another game that it happens with.
Have you found a solution? It's something software related, it must be because it happens only with particular software events. I've tryed different drivers but no luck. Also the fact that it works sometimes leaves me absolutely stumped. Tommorow, ill try removing the AMD catalyst program and reinstalling direct x.
Any ideas from anyone would be greatly appreciated!

Please start a new thread per these instructions. http://www.sevenforums.com/crashes-...ath-bsod-posting-instructions.html#post836073