I bought a CPU (already custom built - attached are the system specs, if you need to see them) from a local computer repair shop. It came with several Microsoft games (Chess Titans, Minesweeper, Mahjong, Solitaire, Hearts, etc). The Chess Titans works perfectly, but when I click on any of the other games, it looks like the game is starting, but the this message pops up "Executable has stopped working. A problem caused the program to stop working correctly." I went in search of troubleshooting suggestions. So far I have tried turning off the games processes, rebooting, then turning them on again and rebooting. I also ran an sfc /scannow. None of these procedures fixed the problem. What could be the problem and is it fixable (assume I am not too computer savvy). Thanks.
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My Computer
At a glance
Windows 7 Ultimate x641.86 GHz Intrel Core 23 GB Dual Channel DDR2 @ 3.32 MHzIntel Q965/Q963 Express chipset
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- refurb in an HP/Compaq case
- OS
- Windows 7 Ultimate x64
- CPU
- 1.86 GHz Intrel Core 2
- Motherboard
- HP 0A60h XU1
- Memory
- 3 GB Dual Channel DDR2 @ 3.32 MHz
- Graphics Card(s)
- Intel Q965/Q963 Express chipset
- Monitor(s) Displays
- Dell CRT
- Hard Drives
- 977GB Samsung HD 103 SI ATA
- Case
- HP Compaq DC5800
- Mouse
- wired optical
- Antivirus
- Microsoft Security Essentials, MalwareBytes, Spyware Blaster
- Browser
- Firefox 32-bit