Every time I open a window, within a second it quickly disappears

[wilm105]

This is rather strange but in my windows ultimate video editing machine every time I go to use my editing software and go to open or inpost a file the window opens for a second then quickly disappears. Could there be some sort of exe issue? I am running Norton's NIS2012 now but had just Karperskys anti virus lapse on me.

 

[gregrocker]

I'd replace NIS with Microsoft Security Essentials to see the difference with a better performing AV.

I'd also run a full scan with Malwarebytes to eliminate the possibility of infection.

Then work through these troubleshooting steps

 

[wilm105]

hello gregrocker;
First, I would like to thank you for the quick response. I have tried all your suggestions except a repair install (which requires updating afterwords) and a fresh install (my favorite (but the most time consuming because of coarse files and data needs to be backed up). I am a fan of NIS because as far as I know they are the only ones who provide telephone support 24/7, after doing hundreds of installs that tech support has come to be a Little handy with a little handy. I have tried reinstalling some of the software but the same thing happens so it must be the op sys, a setting changed somewhere perhaps....would be nice if Microsoft added a reset feature like they have in IE.

 

[gregrocker]

There's a possibility a bad setting might be reimported during the Repair Install but it's still worth it as a last resort before clean reinstall. Do you have the latest installer with SP1?

The way to prepare for this in the future is to get a Win7 backup image after it's set up and running best which you can use in place of reinstall - just reimage the HD in 20 minutes.
Backup Complete Computer - Create an Image Backup
System Image Recovery
Macrium - Image your system

 

[wilm105]

No, I have the original DVD (both) so I would have to manually install all of the updates. Is there a way to download the SP1 image (to date from MS) to do the install over if needbe? I own a retail version of Ultimate (several) kind of wish that MS offerred more telephone support and/or a better scan tool for issues like this.
Thanks

 

[wilm105]

I have been toying around with the image thing but would prefer a recovery disk, I have had drives fail. Are there any rock solid tools or software that could do this that you are aware of?
Much appreciated

 

[gregrocker]

You save the backup image to an external drive, not the same HD. It is not practical to save a backup image to DVD as it would take too many disks hence too many opportunities for failure. This is the modern method.

That said you should indeed make Recovery disks if your computer manufacturer provides that option.

What is it you want to do exactly? If you tell me the licensed version I'll provide an installer ISO with SP1.

 

[wilm105]

My installation totals 90gb which would span 4 BDRs or 2 DL BDRs (too expensive). I like the external HD optiond but what Software would you reccomend? I own a Full retail Windows 7 Ultimate 64 bit (installed because I have 12 GB of RAM). This was a homemade build so an ISO of the most recent installer would be Great if possible?
Thanks

 

[gregrocker]

Did you read the blue links in my post about imaging programs?

 

[mjf]

This is rather strange but in my windows ultimate video editing machine every time I go to use my editing software and go to open or inpost a file the window opens for a second then quickly disappears. Could there be some sort of exe issue? I am running Norton's NIS2012 now but had just Karperskys anti virus lapse on me.

Is it a utility meant to run in a command line window? If so you will see the command line window (black) briefly open then close.

Edit: I use (decided to buy!) NIS2012 after using NIS2011. I have no complaints with the product like many other forum users. You can always use Norton's uninstall-reinstall utility if not running as expected. NRnR.exe on their website.

 

[wilm105]

Oh, I just saw the blue links (still getting used to the forum layout). Just an added notation, being LB it is not the best color for people with diminished visual acuity. I was hoping for that ISO link for the Win 7 Ult. x64 install, if more imfo is needed off of the DVD let me know. Thanks for all your help.

 

[gregrocker]

Where did you get Win7 Ultimate? Do you have the packaging?

 

[wilm105]

Yes it is in the original retail box, what do you need?

 

[wilm105]

I am assuming that you want me to do a clean install but I have a SKU GLC-00182 (off COA) MIPR Disk X15-60561-01 ©2009 MSC without SP1. If you can supply the link to the installation w/SP1 ISO it would be of great assistance.
Thanks

 

[gregrocker]

http://msft.digitalrivercontent.net/win/X17-59465.iso Windows 7 Ultimate x64 English

Windows 7 USB-DVD Download Tool

Reinstalling Windows 7

 

[wilm105]

Got it!, Thanks so much and have a great weekend!
Regards