Having a lot of crashes lately

mike6623

New member
Member
VIP
Local time
8:12 AM
Messages
255
I have done multiple disk scans, antivirus/malware scans, and cannot seem to find anything malicious. Here is the report from "who crashed". My computer updates regularly, so I am not sure where, or what drivers(if that is the problem) can be found to update.

[FONT=Segoe UI, Arial]windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: AuthenticAMD AMD Phenom(tm) II X6 1055T Processor AMD586, level: 16
6 logical processors, active mask: 63
RAM: 8589185024 total
VM: 2147352576, free: 1947774976
[/FONT]

[FONT=Segoe UI, Arial] Crash Dump Analysis [/FONT]
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\minidump[/FONT]

[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[/FONT]

[FONT=Segoe UI, Arial]On Wed 3/14/2012 7:47:11 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]hal.dll[/FONT] (hal!HalSendSoftwareInterrupt+0x47)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000317CED1, 0xFFFFF8800ADAA580, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 3/12/2012 2:29:55 AM GMT your computer crashed
crash dump file: C:\Windows\minidump\031112-61479-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7CC40)
Bugcheck code: 0x18 (0x0, 0xFFFFFA800B1345A0, 0x2, 0xFFFFFFFFFFFFFFFF)
Error: [FONT=Segoe UI, Arial]REFERENCE_BY_POINTER[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 3/12/2012 2:19:08 AM GMT your computer crashed
crash dump file: C:\Windows\minidump\031112-63352-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031D1422, 0xFFFFF8800C9101D0, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial] Conclusion [/FONT]
[FONT=Segoe UI, Arial]3 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[/FONT]
 
Last edited:

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
Run memtest for a couple of loops and see if it reports any error? Also, try running hard disk manufacturer diagnostics.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Professional / Windows 7...Intel i5-357016GB DDR3AMD Radeon HD 7850 2GB
Computer type
PC/Desktop
OS
Microsoft Windows 10 Professional / Windows 7 Professional
CPU
Intel i5-3570
Motherboard
Lenovo Mahobay
Memory
16GB DDR3
Graphics Card(s)
AMD Radeon HD 7850 2GB
Sound Card
(1) Realtek HD Audio (2) AMD HD Audio
Monitor(s) Displays
LG LS192WS
Screen Resolution
1440 x 900 @ 32bit color
Hard Drives
(1) SUV300S37A/120G (2) ST3500413AS SATA Disk Device AHCI mode enabled.
PSU
Corsair HX620
Case
Thermaltake V4 Black Edition
Cooling
Cooler Master Hyper 212 + Artic Silver 5 on CPU/GPU
Keyboard
Dell SK-8115
Mouse
Razer Copperhead with MAPED mat (awesome!)
Internet Speed
100 Mbps up/down
Browser
Chrome
Run memtest for a couple of loops and see if it reports any error? Also, try running hard disk manufacturer diagnostics.
Sorry for my ignorance, but what is memtest?
 

My Computer My Computer

At a glance

Windows 8 Pro8gb
Computer Manufacturer/Model Number
HP
OS
Windows 8 Pro
Memory
8gb
Monitor(s) Displays
23 inch Acer
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Back
Top