Random BSOD - ntoskrnl.exe (nt+0x7CC40)

I did not run a full sys scan, no. I will and post the results and then swap out Kaspersky.

Thanks again for the assistance.


My pleasure.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
About 20 minutes into the Malware scan the box crashed again. That is the first time in days. It looks to be associated with an NVidia driver this time. The dmp is attached.

Verifier is still running and another attempt at the Malware scan is in process.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
Another crash so the dmp is attached. I have now turned off verifier and will try the malware scan once again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
Malware scan completed successfully. One old file found on an external drive but I don't think this was/is a concern?

Log file attached.

Is the recommendation to still to uninstall Kasperksy and run the MS Security Essentials?

Thank you.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
Another crash so the dmp is attached. I have now turned off verifier and will try the malware scan once again.

Nothing out of the ordinary except Kaspersky
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Kaspersky has been completely removed and MS Security Essentials installed.

Time to wait and see what happens.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
Kaspersky has been completely removed and MS Security Essentials installed.

Time to wait and see what happens.

Good luck and let us know if you need help

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
That didn't take long. Another crash.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I've run that already but this morning I ran it two more times and did not have any problems reported.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
I've run that already but this morning I ran it two more times and did not have any problems reported.


I guess you are going to need to continue running verifier. You might want to check the all drivers box in verifier.

You may want to start thinking about a clean install.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
You may want to start thinking about a clean install.

You read my mind. That is what I have been thinking.

I am going to run verifier for a few days, through a couple more crashes, and if nothing meaningful is reported, I will perform a clean Windows install.

Either way, I will post the results before/after.

Thanks again for all the help to this point.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz8.00 GBNVIDIA GeForce 8400GS
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Motherboard
ASUSTeK Computer INC. P5K Premium
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce 8400GS
Sound Card
SoundMAX Integrated Digital HD Audio
Hard Drives
M4-CT128M4SSD2 ATA Device
ST31000333AS ATA Device
Generic USB CF Reader USB Device
Generic USB MS Reader USB Device
Generic USB SD Reader USB Device
Generic USB SM Reader USB Device
Seagate FreeAgent Go USB Device
PSU
Corsair Builder Series CX600 600 watt 80 Plus Certified
Case
Cooler Master
Keyboard
Saitek Eclipse 2
Mouse
MS
Internet Speed
DSL
You may want to start thinking about a clean install.

You read my mind. That is what I have been thinking.

I am going to run verifier for a few days, through a couple more crashes, and if nothing meaningful is reported, I will perform a clean Windows install.

Either way, I will post the results before/after.

Thanks again for all the help to this point.

My pleasure just sorry we cant resolve this more quickly. Your patience is appreciated.

Let us know if you need help
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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