BSOD while playing World of Warcarft

[jeremiah215]

Ok, here's the problem, this started when i had to change my graphics because of all the BSOD's i was getting. My first card was a NVIDIA GeForce 9500 GS, the card i now have installed is a GeForce 8500 GT. When im browsing the web, listening to music or watching videos both cards have no problem. But when I start to play games, such as WOW, i get a blue screen. Im not sure if its my video card or what. I downloaded multiple drivers, from the newest to even rolling back the drivers. My ram is brand new and I've also tested them too. I download CoreTemp and SpeedFan to check the temperatures of my cpu and my gpu and all are fine. I can play wow for about 4mins before i get a bluescreen. I've ran the 64 and 32 bit of wow and both still give me BSOD's. I've gotten 1 BSOD from the 9500 GS while surfing the web. I'm not sure what's the problem, i want to the issue before i go buy a 460Ti and find out that its not a hardware issue. I can post reports if needed but it keeps telling me that i don't have permission to, just need a few steps to show me how to correctly post it.

 

[JMH]

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[jeremiah215]

Here is my dump file

 

[JMH]

jeremiah.

Your DMP from a few days ago was caused by memory corruption/exception (`c0000005) (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have Raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[jeremiah215]

Ok, will do, and im using my onboard Video Card no BSODs yet. And im MostDef not overclocking. And how do i update my raid?

 

[jeremiah215]

Does raid relate to my HDD?

 

[jeremiah215]

I'm posting through my phone, when will I know when the test is done? Or how long do I have to run it? 0 errors atm btw.

 

[zigzag3143]

Does raid relate to my HDD?

Jeremiah

From your DMP files you dont appear to have a raid so not really relevant (the reference was in a canned speech for all) but if you like you can read about raids here,

RAID - Wikipedia, the free encyclopedia


Memtest should be run for between 6-8 passes and you can see the current status on the screen.

 

[jeremiah215]

Yea this test must take hours then, still on pass 0, ill report back when its finished.

 

[jeremiah215]

Ok ill post back around 7 passes, also, I'm getting a new vid card for the computer I'm currently building, ill test that vid card on this pc and post back results. If it does BSOD ill know that it didn't my vid cards and most likely ram(like you all mentioned) or just my mobo. Could I possbly need a mobo update? I tried before and couldn't find an update.

 

[JMH]

Let's not second guess at this stage until the tests listed above are completed.

 

[jeremiah215]

Ok the ram test went 7 passes and had 0 errors

 

[jeremiah215]

7 seven passes have now went by, and it had 0 errors

 

[zigzag3143]

7 seven passes have now went by, and it had 0 errors

Memory seems ok. Now time for driver verifier.

 

[jeremiah215]

Hey, i figured it out, the newest video driver from Nvidia was the cause. Whats really funny is how much better my video card is without any drivers installed. I read up some of the other problems ppl had on here and i came up upon a nvidia driver compatibility with Win7. For anybody who's reading this, when you take a driver off, do it through the Control Panel/Uninstall Program. What nvidia said is when you uninstall the driver from "Device Manager", it doesnt uninstall everything. When you install the driver again, it would over install on the same path with some of the old files there. With that being said, you just installed a fresh driver over data that could have been or will cause problems.
I looked for a driver that isn't relatively new but compatible with my system and Win7 and worked like a charm.
I still getting my new Video card anyway, and I'll post reports when i install the newest drivers for that one.

Also- My fans are a lot quieter without the newest update.

 

[zigzag3143]

Hey, i figured it out, the newest video driver from Nvidia was the cause. Whats really funny is how much better my video card is without any drivers installed. I read up some of the other problems ppl had on here and i came up upon a nvidia driver compatibility with Win7. For anybody who's reading this, when you take a driver off, do it through the Control Panel/Uninstall Program. What nvidia said is when you uninstall the driver from "Device Manager", it doesnt uninstall everything. When you install the driver again, it would over install on the same path with some of the old files there. With that being said, you just installed a fresh driver over data that could have been or will cause problems.
I looked for a driver that isn't relatively new but compatible with my system and Win7 and worked like a charm.
I still getting my new Video card anyway, and I'll post reports when i install the newest drivers for that one.


Also- My fans are a lot quieter without the newest update.

Good Job and great news. Good luck

 

[JMH]

Thanks for reporting back.
We await further news.

 

[jeremiah215]

Ok, i have another problem, i think my vid card might be completely out of whack. When i boot my computer, the login screen doesnt show. i have to press the sleep button then wake it back up to see anything. Also, when i wan to use my onboard video card, it keeps enabling the the Geforce 9500 GS. I also get random screen blackouts and the computer becomes unresponsive, for example, when the screen goes out, i cant move my mouse of press the numlock button on my keyboard.

 

[jeremiah215]

Windows has been giving me a lot of trouble. I think my problem lays where when i upgraded from 32 bit Win7 Ult, to 64 bit Win7 Ult. The reason why is when i installed the 64 bit, i didnt do a fresh instillation. i kept the old 32bit windows o there. And if i have a clean harddrive and the pc used to be vista, does it cause a problem if i just go install Win7 before vista?

 

[zigzag3143]

Ok, i have another problem, i think my vid card might be completely out of whack. When i boot my computer, the login screen doesnt show. i have to press the sleep button then wake it back up to see anything. Also, when i wan to use my onboard video card, it keeps enabling the the Geforce 9500 GS. I also get random screen blackouts and the computer becomes unresponsive, for example, when the screen goes out, i cant move my mouse of press the numlock button on my keyboard.

Previously we asked you to run verifier. I havent seen anything saying you did. Please post the results when you do.

It appears you "I figured it out" was a bot premature.

Waiting on the verifier results.

J & K