Graphic turns off on boot up

[gardenwarlord]

Help please.
I have a windows 7 os that on bootup gets to the logo then it turns the monitor off so that it says no signal. I can hear the sound of it booting up...no signal. This is a 30 day old build that has been working perfectly. I used the onboard graphics card...same results. Everything works in safe mode(where I'm typing from now)but I cannot access much. I placed this post here because I only had this problem after the latest update(even though I'm not sure they are related). Any suggestions you might have would be greatly appreciated. I had already tried to repair/and restore...no affect.

 

[Andreas W]

When you mention "last update" is that the graphic card driver? if so try uninstall that and go back 1 version and see if that helps and have you made sure that you installed 32 bit or 64 bit depending on your OS

 

[gardenwarlord]

Windows update. Graphics work fine in "safe mode" just not on boot. The last thing I see is the logo before log in screen. I hooked monitor to onboard graphics and I get the same thing.

 

[Andreas W]

Windows update. Graphics work fine in "safe mode" just not on boot. The last thing I see is the logo before log in screen. I hooked monitor to onboard graphics and I get the same thing.

Remove the updates that was installed with Windows Update, considering the card work in safe mode it have to be something that is starting up with windows or some other driver, you could also try disable all your autostart objects and see if that helps

 

[James7679]

Use the system restore feature to restore the PC to the way it was when you knew it was last working. Take note, before you restore, of the updates that were made and disable automatic updates. When you are prompted to install the new updates, install them one at a time, doing a restore point before each one, until the issue arises again. Once you are able to replicate, roll back to the restore point made and upon rebooting, go into updates and select to hide that particular update that is causing the "problem".

 

[sk0t0s]

Windows update. Graphics work fine in "safe mode" just not on boot. The last thing I see is the logo before log in screen. I hooked monitor to onboard graphics and I get the same thing.

This happened to me also. What I did is, I just reinstalled the Latest Graphic Card Driver. One guru here told me that never use the update driver from Device Manager, Download it directly to manufacturers website.

 

[gardenwarlord]

I tried to remove update but I cannot get to it. Updates is not working(not sure if that is because in safe mode or what).When I go to startup file there is nothing in it.

I did system restore but I have the same results.I have already re-installed the graphic driver(works great in safe mode).

 

[gregrocker]

Try changing screen resolution on the graphics driver in Safe Mode to see if it will start normally.

Try an earlier Restore Point to make sure you can't get before the problem to start normally.

Try another monitor.

You could also try a test reinstall to a small partition you shrink from C to see if it starts normally, then Delete it to re-Extend in Disk Mgmt. If so then I would Clean Reinstall - Factory OEM Windows 7 - same steps for retail.
Partition or Volume - Shrink

 

[gardenwarlord]

Changing screen resolution did not work. From what I've read it acts like a bad activation code(turns off graphics at start up). Never got a warning and this is a legal version. Could it be corrupt somehow? How would I check for this in safe mode?

 

[gregrocker]

Activation issues would not present themselves that way at all. Instead you'd get a prompt in your System Tray. Check at Control Panel>System now to see if it needs activating.

 

[gardenwarlord]

Says status not available.

 

[gregrocker]

Where did you get Win7? How is it activated after reinstall?

Reinsert the Product Key by opening an Elevated Command Prompt, type slmgr -ipk followed by a space and the product key.

Then type slmgr -ato to activate. Check Activation status again.

 

[gardenwarlord]

Says status not available.

 

[gardenwarlord]

ON a computer running Microsoft windows non core edition run 'slu.exe 0x2a 0x8007043c' to display error txt. Error: 0x8007034c'

still not available...must be because I'm in safe mode.

 

[gregrocker]

What about the other steps I gave you?

Did you do the test reinstall to another partition?

 

[essenbe]

Did you run those commands from an elevated commang prompt ( press the start button, type cmd in the search box, right click the cmd entry that comes up, and select 'run as Administrator)? Also, go to start, on the right side, right click computer, select properties. scroll down to the bottom of the page. Do you have a genuine label there or what does it say? Also, go to Gigabyte's web site and gownload the graphics driver, Go to AMD's web site and download the driver for your graphics card. Uninstall all graphics drivers, then install the correct drivers for your system. You can use Driver sweeper to uninstall the graphics drivers, it does a very good job.

 

[gardenwarlord]

I tried what you suggested Greg..this one I did not fully understand(You could also try a test reinstall to a small partition you shrink from C to see if it starts normally, then Delete it to re-Extend in Disk Mgmt. If so then I would Clean Reinstall - Factory OEM Windows 7 - same steps for retail.
Partition or Volume - Shrink)

essenbe..I looked for driver sweeper but could not find a download link. I did re-install Graphics driver and I can tell it is working great on safe mode. Still no screen on startup...I can hear it..just no output to the monitor.
Windows 7 was purchased from Newegg...legit.
I did run the test as admin.
System says...Status not available
Product ID: Not available

 

[essenbe]

Sorry about the bad link to Driver sweeper, it can be downloaded here. How about opening an elevated command prompt and copy/paste sfc /scannow. it is a system file checker and will try to repair any system files that are bad. Also, what anti virus program are you running? ( If you type the sfc /scannow, please notice the space between the sfc and / )

 

[gardenwarlord]

Hmmmmm.....sfc /scannow found no integrity violations. I was about to put kaspersky in but only using windows anti-virus.

 

[gregrocker]

You can shrink the Win7 partition in Disk Management: Partition or Volume - Shrink

Then boot the Win7 installer to test install to that space you shrunk to see if the problem is solved by a Clean Install Windows 7.

If it solves the problem we can help you finish the install and remove the old one. If it doesn't fix the problem you can delete the test install partition in Disk Management: Partition or Volume - Delete

Questions?