Unable to install SP1, error 800F0818

[Asus1005pe]

Since a couple of days, after I reinstalled my windows, I have been experiencing problems with installing the Windows 7 Service Pack 1 (KB976932). Whenever I try to install it I get the following error code: 800F0818.

When I search this error code in the help function of microsoft I get absolutely nothing, the error code doesn't seem to exist in their database, although they made it. When I search this forum I only get custom made solutions and read advices not to use them.

I read in another article that the CheckSUR.persist.log might be useful so I uploaded it in this article.

System Specs:
Netbook ASUS 1005PE
Windows 7 Starter 32 bit
Reinstalled version of Windows 7 (not OEM anymore)
Processor: Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Directx version: Directx 11
Memory: Kingston 800 Mhz 2 GB
System hardware approximately 3 years old

Thanks in advance for any help given.

Ronald

 

[Kaktussoft]

View your windows installed updates and uninstall KB2633879. Does that succeed?
Create a new CheckSUR.persist.log afterward and post it.

 

[Kaktussoft]

wusa /uninstall /kb:2633879
from http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

But....
However, the same reference table for Windows 7 (all editions) has the following under "Removal Information" -
WUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click System and Security. Under Windows Update, click View installed updates and select from the list of updates.

 

[Asus1005pe]

Thanks for the reply.

However KB2633879 is not among my installed updates. I tried the elevated dos command, but it returns with a 0x800F0818 errorcode.

Any other suggestions?

 

[Kaktussoft]

Thanks for the reply.

However KB2633879 is not among my installed updates. I tried the elevated dos command, but it returns with a 0x800F0818 errorcode.

Any other suggestions?

what return the 0x800F0818 errorcode?

 

[TGSoldier]

Have a look at these resolutions from Microsoft.

Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

 

[Kaktussoft]

Unavailable repair files:
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat
====
So put Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum and Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat in folder c:\windows\servicing\packages

I've attached both files in ZIP.

You can't write in that folder due to permissions. So open http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
1. You first need to gain control over that folder. In order to do this use the following commands:

This makes the current logged on user (needs to have Administrative privileges) owner of that folder:

takeown /F c:\Windows\Servicing\Packages /D y /R

Then assign full control using:

cacls c:\Windows\Servicing\Packages /E /T /C /G [COLOR=red]"UserName"[/COLOR]:F

Replace "UserName" with your current win7 logon name.
---------------
Source: How to fix Server Manager Errors after installing updates (HRESULT:0x800F0818 / HRESULT:0x800B0100) - Microsoft GTSC Romania - Enterprise Platforms Support - Site Home - TechNet Blogs

Please post results

 

[Kaktussoft]

Have a look at these resolutions from Microsoft.

Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

This solution is not the one he's looking for!! He's got another error

 

[Asus1005pe]

By trying to uninstall the update in elevated dos using wusa /uninstall /kb:2633879 I get the error code: 0x800F0818.

Kaktussoft I then tried your other solution. First I used the elevated dos commands to get ownership of the files/folder. I then replaced my package files by the files you gave me. Restarted my pc. Then tried to install SP1, but got the same errorcode: 0x800F0818.

See the CheckSUR.persist.log again please.

 

[Kaktussoft]

By trying to uninstall the update in elevated dos using wusa /uninstall /kb:2633879 I get the error code: 0x800F0818.

Kaktussoft I then tried your other solution. First I used the elevated dos commands to get ownership of the files/folder. I then replaced my package files by the files you gave me. Restarted my pc. Then tried to install SP1, but got the same errorcode: 0x800F0818.

See the CheckSUR.persist.log again please.

servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat

Do these files exist? and did you replace them. Or were the files not there and did you put them there?

 

[Asus1005pe]

They were there and I had to replace them, which I did.

 

[Kaktussoft]

It says: Unavailable repair files:
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat

So I assume theses files are NOT there(?)

 

[Kaktussoft]

try to install Download Details Beveiligingsupdate voor Microsoft .NET Framework 3.5.1 in Windows 7 en Windows Server 2008 R2
Take this one Windows6.1-KB2633879-x86.msu 2.2MB it's for 32bits windows 7

 

[Kaktussoft]

try to install Download Details Beveiligingsupdate voor Microsoft .NET Framework 3.5.1 in Windows 7 en Windows Server 2008 R2
Take this one Windows6.1-KB2633879-x86.msu 2.2MB it's for 32bits windows 7

this is english:
Download: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 - Microsoft Download Center - Download Details

 

[Kaktussoft]

post %systemroot%\Logs\CBS\CheckSUR.log

 

[Asus1005pe]

It says: Unavailable repair files:
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat

So I assume theses files are NOT there(?)

They are really there. I updated the file again, here it is.

 

[Asus1005pe]

try to install Download Details Beveiligingsupdate voor Microsoft .NET Framework 3.5.1 in Windows 7 en Windows Server 2008 R2
Take this one Windows6.1-KB2633879-x86.msu 2.2MB it's for 32bits windows 7

this is english:
Download: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 - Microsoft Download Center - Download Details

I will try to download and install this update now. Just a second.

 

[Asus1005pe]

By trying to install the last update I get the following error: Security Update for Windows (KB2633879).

EventViewer says: Installation Failure: Windows failed to install the following update with error 0x800f0818: Security Update for Windows (KB2633879).

 

[Kaktussoft]

By trying to install the last update I get the following error: Security Update for Windows (KB2633879).

EventViewer says: Installation Failure: Windows failed to install the following update with error 0x800f0818: Security Update for Windows (KB2633879).

Are you able to install any windows update?

• view your windows update history and write down the name of latest update
• view your windows installed updates and uninstall that one.
• check for updates and install that one again (not SP1)

Works?

 

[Asus1005pe]

I am able to install new updates (except SP1):
KB947821 successfull installed on 20-04-2012

Do you want me to uninstall that update?

And then install that one again?