Unable to install SP1, error 800F0818

I am able to install new updates (except SP1):
KB947821 successfull installed on 20-04-2012

Do you want me to uninstall that update?

And then install that one again?
I assumed (or hoped) no windows updates succeed at all. If so go back in time using "system restore" to time prior to last succesfull windows update.

But you can install windows updates. So that doesn't solve anything.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
This solution is not the one he's looking for!! He's got another error

I don't understand.

His problem is that he cannot install SP1. The link clearly states

When you try to install an update to Windows, you try to install a Windows component, or you try to install a Microsoft or third-party software program, you experience one or more of the following symptoms:
  • You cannot view Windows roles or features.
  • A service pack installation fails.


Please. Elaborate.
 

My Computer My Computer

At a glance

Windows 8.1 PRO3rd Generation Intel Core i7‐3612QM CPU @ 2.1...8GB DDR3NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
Service Pack 1 is not installable
KB2633879 is not installable (part of .NET framework 3.51)
.NET framework 3.51 is already included in win7 out-of-the-box. And is not reinstallable as far as I know.

Please perform SFC/SCANNOW in elevated command prompt. Post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You want me to use the following command in elevated command prompt: "sfc /scannow /offbootdir=c:\ /offwindir=c:\windows"?
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
Oh wait probably not. I am now starting "sfc /scannow" in elevated command prompt.
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
Results: Windows Resource Protection did not find any integrity violations.
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
Source Advanced guidelines for diagnosing and fixing servicing corruption
The relevant mum and cat file I did already send to you

Steps to resolve this issue
  1. Get the files required from other sources. The options available can be found in the “Options for obtaining files” section below.=>already posted as ZIP
  2. Copy the files to %Windir%\Temp\CheckSUR directory of the corrupted computer following the subdirectory format as follows:
    1. All files of type *.mum and *.cat should be placed in the %windir%\Temp\CheckSUR\servicing packages directory
    2. All files of type *.manifest should be placed in the %windir%\Temp\CheckSUR\manifests\ directory

      For example:

      Copy Package_for_KB958690_sc_0~31bf3856ad364e35~amd64~~6.0.1.6.mum to %Windir%\Temp\CheckSUR \servicing\packages\

      Copy x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0.manifestto %Windir%\Temp\CheckSUR \winsxs\manifests\


      IC160177.gif
      Important Whenever you copy a .mum file, you must also copy the corresponding .cat file of the same name.

    3. Rerun the System Update Readiness tool.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Okay, I copied the files you send me to '%windir%\Temp\CheckSUR\servicing packages'. I do not have a .manifestto file to copy, should I have one?

Also another question, I downloaded the System Update Readiness tool from here: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

But it seems to just want to install one update. I did it, and it gives me an update in my logfiles, but I does not seem to do anything else which I thought it would. Should it work like this?
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
Okay, I copied the files you send me to '%windir%\Temp\CheckSUR\servicing packages'. I do not have a .manifestto file to copy, should I have one?

Also another question, I downloaded the System Update Readiness tool from here: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

But it seems to just want to install one update. I did it, and it gives me an update in my logfiles, but I does not seem to do anything else which I thought it would. Should it work like this?
your system spec says: Windows 7 Starter 32 bit!!! Do you have x64 bit windows????
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Okay, I copied the files you send me to '%windir%\Temp\CheckSUR\servicing packages'. I do not have a .manifestto file to copy, should I have one?

Also another question, I downloaded the System Update Readiness tool from here: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

But it seems to just want to install one update. I did it, and it gives me an update in my logfiles, but I does not seem to do anything else which I thought it would. Should it work like this?
manifest not needed I assume. files are in right place now
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Okay, I copied the files you send me to '%windir%\Temp\CheckSUR\servicing packages'. I do not have a .manifestto file to copy, should I have one?

Also another question, I downloaded the System Update Readiness tool from here: Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

But it seems to just want to install one update. I did it, and it gives me an update in my logfiles, but I does not seem to do anything else which I thought it would. Should it work like this?
your system spec says: Windows 7 Starter 32 bit!!! Do you have x64 bit windows????

No I do not. I made a mistake copying the link. I did download the right tool. I downloaded: Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Confirmation

However when I use it, it just asks me to install one driver: KB947821

I used it three times alreadu and look at that: it shows up three times in my installed windows updates. Three times successful. How can this be?
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
Bump please
 

My Computer My Computer

At a glance

Windows 7 Starter 32 bitIntel Atom CPU N450 @1.66 Ghz (2CPUs)Kingston 800 Mhz 2 GBIntel Graphics Media Accelerator 3150
Computer Manufacturer/Model Number
ASUS 1005PE
OS
Windows 7 Starter 32 bit
CPU
Intel Atom CPU N450 @1.66 Ghz (2CPUs)
Memory
Kingston 800 Mhz 2 GB
Graphics Card(s)
Intel Graphics Media Accelerator 3150
Screen Resolution
800 x 600
Hard Drives
Hitachi HTS545025B9A300 ATA Device
It says: Unavailable repair files:
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.mum
servicing\packages\Package_for_KB2633879_RTM~31bf3856ad364e35~x86~~6.1.1.0.cat

So I assume theses files are NOT there(?)
Grab those two files from another win7 32bits machine and replace your files in c:\windows\servicing\packages

reboot and try again
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Back
Top