Solved Did I just damage my card/computer?

mrbc

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A friend of mine just picked up a Nvidia 550ti graphics card the other day, (his first time ever customizing a computer may I mind you) and he didnt realize he would need a new power supply (his is 250 watts) so he installed the card and booted up the PC with skyrim on ultra, after 5 mins the pc turned off and has not been turned on since, although it still powers up if you push the power button. Is it possible he has damaged his card or any other parts?
 

My Computer My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 ultimate x64
CPU
AMD A8 3870K
Motherboard
Gigabyte A75-UD4H ATX FM1 Motherboard
Memory
8gb DDR3 1333 mhz mushkin
Graphics Card(s)
Radeon 6550D (Integrated in the processor)
Sound Card
n/a
Monitor(s) Displays
40" LCD Sony bravia, 21" Gateway LCD, and a 24" LED Asus
Hard Drives
500gb barricuda
PSU
550 watt antec
Case
Custom made
Cooling
stock + fans
Keyboard
steelseries merc stealth 2
Mouse
razer deathadder
Internet Speed
15mbps
Other Info
steel series siberia v2
It is quite possible. Trying to draw more power than a PSU is able to provide can lead to expensive consequences. The PSU itself is likely to have been damaged and, if the regulators within have been damaged, there is a distinct possibility of other hardware failure. Of course, it is quite possible that there has been no damage to the hardware apart from the PSU (you can check this by replacing with a known good unit of sufficient capacity), but given the margin of the excess power drawn on the 250W unit, I wouldn't hold my breath. In addition, the 550ti card requires a 6-pin power connection to the card itself, and a 250W PSU is almost certainly not going to feature such a connector. In that case, the card will try to draw the power through the slot, and potentially cause damage by trying to draw more power along the motherboard tracks than they were designed for (can lead to track burnout).

Sorry to be the bearer of bad news, but consider it an expensive lesson learned.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Thanks for the quick reply, hopefully just his PSU is damaged. Assuming the motherboard tracks were damaged/burnedout, is it possible that the memory was damaged in anyway? And his powersupply did have the correct connectors which is the weird part.
 

My Computer My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 ultimate x64
CPU
AMD A8 3870K
Motherboard
Gigabyte A75-UD4H ATX FM1 Motherboard
Memory
8gb DDR3 1333 mhz mushkin
Graphics Card(s)
Radeon 6550D (Integrated in the processor)
Sound Card
n/a
Monitor(s) Displays
40" LCD Sony bravia, 21" Gateway LCD, and a 24" LED Asus
Hard Drives
500gb barricuda
PSU
550 watt antec
Case
Custom made
Cooling
stock + fans
Keyboard
steelseries merc stealth 2
Mouse
razer deathadder
Internet Speed
15mbps
Other Info
steel series siberia v2
Thanks for the quick reply, hopefully just his PSU is damaged. Assuming the motherboard tracks were damaged/burnedout, is it possible that the memory was damaged in anyway? And his powersupply did have the correct connectors which is the weird part.


by correct connectors do you mean molex conectors for 6pin adapter?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
A friend of mine just picked up a Nvidia 550ti graphics card the other day, (his first time ever customizing a computer may I mind you) and he didnt realize he would need a new power supply (his is 250 watts) so he installed the card and booted up the PC with skyrim on ultra, after 5 mins the pc turned off and has not been turned on since, although it still powers up if you push the power button. Is it possible he has damaged his card or any other parts?

i would swap out the 550ti for what he had before and use the computer normal use and if there is no shutdowns buy a bigger power supply go for a 650 PSU and Reconnect the 550ti and Try skyrim on Ultra again
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro SP1 x64
CPU
Intel Core i5 4670k @3.4 Ghz
Motherboard
Gigabyte Z87X-D3H
Memory
Corsair XMS3 16GB 1333 Mhz 9/9/9
Graphics Card(s)
Asus 7850 2GB Edition 860/1200
Sound Card
Logitech z506 Speakers / Logitech G930 Headset
Monitor(s) Displays
Asus VE278H / Vizio E320-A0
Screen Resolution
1920x1080 (Asus) / 1366x768 (Vizio)
Hard Drives
120GB OCZ Vertex 3 SSD
1TB Seagate HDD
PSU
Corsair RM 650 Watts
Case
Fractal Define R4 Black Pearl
Cooling
1x140mm Front Intake Fan 1x140mm Rear Exhaust Fan
Keyboard
Cooler Master Quickfire TK Cherry Mx Blue
Mouse
Razer Naga Blue
Internet Speed
Wired Ethernet 15 PING 35.00 Mbps Download 10.00 Mbps Upload
Antivirus
Eset Smart Security 8
Browser
Google Chrome
Other Info
Just ask me if i missed something
Get a 600watt psu to have extra room. I run a 6870 with a 600watt psu with no problems. I recommend corsair,I use a cx600 although a 550ti would be good with 500watts but get 600watts for extra room,mine cost me around $60usd on amazon.Also when you get the new psu and try the computer again,I would suggest doing a gpu stability test just to make sure there's nothing wrong with the card like furmark .Here shows you how to test with furmark,click the blue link and follow the instructions when your ready. If you start getting artifacts then there's something up with the video card,if you don't then it's fine and stable. http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 10 64bit
CPU
AMD Phenom II X4 925 (Deneb)(2.8GHz) OC 3.4GHz
Motherboard
M5A78L-MLX Plus
Memory
Corsair Vengeance DDR3 4GBX2 (8192MB)
Graphics Card(s)
XFX HD 6870 1GB (OC)- 940MHz core, mem 1150MHz
Monitor(s) Displays
Vizio 26' 1920x1080 / Acer 1336x768
Screen Resolution
1920x1080 60Hz /1336x768
Hard Drives
Kingston Digital 60GB SSDNow V300/500gb HDD Western Digital 7200rpm (/WD 160GB HDD 7200rpm
PSU
CORSAIR CX600 600w
Case
AZZA Orion 202 EVO
Cooling
cooler master hyper TX3 cpu cooler
Keyboard
Razer DeathStalker
Mouse
Logitech Optical Gaming Mouse G400
Antivirus
Defualt on win 10
Browser
Firefox
Other Info
cpu is overclocked in bios
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